Playtrixlab (playtrixlab.com) has a 1.0 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
I ordered a mini working chainsaw and got a flimsy piece of rubber that you wouldn't be able to spread butter on a cracker with. Horribly disappointed isn't the word. Email for support isn't even real, just keeps getting returned as unknown. Nightmare trying to get it refunded through my credit card.
I agree with LJW. I also give them a zero!! I ordered this and, like a fool, thought this was real. I received it yesterday; came from China; it's made of a rubber material, a complete fake, DEFINITELY not as described, non-working. I spent $31 on this piece of s**t. I was totally scammed. Buyer beware. Do not order this (unless you like to throw away money) and I would suggest not ordering any other item from this company!
Never received my order. It is now two full weeks. I am sending emails to the customer service to the address that is on their website and the system is sending it back to me with the undeliverable error message. When I phoned them I simply got an add for health insurance.
From LJW I give them a zero!! They’re a rip-off company, fraud, scam, false advertising, I received a junk plastic keychain instead of a mini working saw, Advise no one do business with this company or you will get ripped off!!!
ITS A SCAM..... Don't deal with these people. I tried several times to contact them through email, but it goes to an undeliverable address. I tried calling, it went to a travel agency. They are a complete RIP OFF!!! They're a fraud. I wish I could give them zero stares
Sold chainsaw to me at one price then billed me for extra. Didn't ship product for over a month. when it finally arrived it was something completely different and non functional. Tried to contact sellers but email bounced back. Sorry I can't give negative 5 star rating.
I wish I had read these reviews before I purchased this garbage. It's a complete ripoff. Be advised. This company is a scam. False advertising. No customer support. No returns or refunds. Do not buy from them unless you want to be ripped off.
Wish I could give a negative rating. Always check to see the origin of the company you're purchasing from and in this case, it was China. Complete scam artists. I canceled my credit card after not receiving the product after 3 weeks. They gave a fake tracking number and I bet they hope customers will just give up and chalk it up to a loss. The ads they push out are 100% AI, so whatever you do, NEVER PURCHASE FROM THIS COMPANY!!
I ordered the mini chainsaws… what I received was a Non-Working PLASTICversion. Tried to contact the company via their returns email contact and the emails bounced back 4 times. Worst experience!!
I just bought one of their mini tools they sent a plastic chainsaw Keychain instead of a working functional chainsaw that they claimed to sell. Its all a scam and they take advantage of people and lie to their customers promising one thing and sending cheap crap instead. Very angry with them.
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