Amazing
Such a great company to work with. All the products are amazing. I have one and absolutely love it. Best purchase. I am a loyal long time customer. 10/10. Very high quality. I support this business to the end.
Plungechill (plungechill.com) has a 4.8 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Such a great company to work with. All the products are amazing. I have one and absolutely love it. Best purchase. I am a loyal long time customer. 10/10. Very high quality. I support this business to the end.
I am a high school basketball coach, and we are training 6 days a week in the hot summertime. Plunge chill has not only helped them recover and perform better, but it’s also strengthened our team chemistry. Cold plunging is a great bonding experience and the Plunge Chill is the best one I’ve found
I grabbed the Plunge Chill Max, which is a larger Tub size; as I already have a barrel size pod and chiller. My goal was to test something out that has more room to stretch my legs out, and still won't break the bank. First off, this is a great size tub, I'm really enjoying the additional space. It was super easy to setup, and is already partially assembled in the box. The 7 layer wall construction is an upgrade over most tubs at this price point, it adds a bit of insulation and a ton of durability. I'm personally 3 years into cold plunging and had upgraded to a chiller after 2 months. This tub has chiller hook ups (in/out valves), so when you decide this is something you want to invest more in later, you have that option. It doesn't come with a thermometer, which is good; I found one online that is solar powered, still really affordable, but way better than what is included in some plunges. If you're looking to try out plunging, start here then grab a chiller once your committed--eventually it is more practical (and consistent) than buying bags of ice. You don't need a $3k+ setup just to sit in cold water! The CS team at Plunge Chill seems really on top of it, good outfit that should be around for awhile. 100% recommend, 5/5 stars.
Great product and customer service! This plunge is large enough for me, I’m 6’1” and can sit comfortably inside. I’ve spent thousands of dollars on plunges but the truth is you don’t need a fancy plunge, cooler or barrel to sit in cold water. The set up is simple. We like it enough, we’ve decided to order the chiller attachment.
After doing quite a bit of research, we chose this product for our sports medicine practice. When our chiller arrived, there was a part missing for the pump. One quick email to customer service and they put the part in the mail. Crazy thing, when the box got here, it was empty.The part had fallen out! Another email to customer service and they graciously offered us a refund for the difference of a pump and shared a link to purchase it on Amazon. The product works perfectly.We have it set up with a bathtub. Up and running and cooling in under five minutes. But the customer service was stellar.
We have not opened the box but the rating is for the service and delivery
The box my chiller came in had obviously been dropped, maybe more than once by FedEx. I was instructed to try it and sure enough it’s not working. Plungechill customer service has been fast, polite, and has already sent a replacement. This is possibly the best customer service I have ever experienced. They have won me over.
The company put the wrong address on accident on one of the packages and they immediately contacted me to figure out why I didn't receive my package. To me that's excellent customer service and I really appreciate it.
Super high quality ice bath for the price it’s offered at. But even more amazing was all the extra accessories that came with it! I wasn’t expecting that so I was pleasantly surprised :)
Just received my Plunge Chill Pro and couldn’t wait to test it out. Can’t believe this is so easily portable and takes minutes to set up. Cold water and a few bags of ice and I was set. So many benefits for my recovery between training sessions. Drains easily and you can break it down or just lift and move. No regrets whatsoever.
I've been using the plunge chill for a few months. Set up was easy and the product worked great. I use it outdoors in Texas so the chiller is a work horse and the tub holds up to the elements. The best part is I had some maintenance questions and the customer support responded instantly on a Sunday on a holiday weekend. They sent follow ups and everything. I'm very impressed by the company.
Great quality ! I love it ! I use it a lot for recovery. It’s very reliable, I’ve been using it for many months and it works great! Also the communication with the company is very helpful and quicker. I highly recommend it
Alisa and the team was excellent in customer service. I forgot to get my 10% discount after I purchased the Plunge Chill and she quickly refunded me. In addition, I had a previous cold plunge- Black Ice and it died less than 1 year. It would cost more to replace one part so I bought the Plunge Chill and I am very happy with it. I
This brand and products absolutely professional and really quality
Easy assembly, make sure to prime the chiller before start water circulation, as instructions for it are noted in the set up guide. Gets very cold, sturdy product. Fast shipping!
I could not be more pleased with the speed of delivery and the ease of setup of my chiller unit. The operation and setting the desired temperature could not be more simple. My only criticism is that the temperature that the unit is set to and displays does not match the physical water temperature gauge I have in my tub. My thermometer shows a temperature about 9 degrees colder than the unit displays. This difference has been consistent so setting the desired temperature with that in mind if simple. I just wish the display was more accurate.
Thank you very much for your feedback, and we sincerely apologize for the inconvenience caused by the temperature calibration issue. Our chiller does include a built-in temperature calibration function (F02). Could you please check whether the current calibration setting is set to 0? We have already sent detailed instructions by email for your reference. We’re very sorry for the experience and appreciate you bringing this to our attention. If you have any other questions or need any assistance, please feel free to contact us anytime — we’re always happy to help.
I wasn't expecting such a versitile and useful coldplunge tub. I love that I can take it anywhere and I can't say enough about their customer service while I had a few basic questions they were available immediately. For me, thats big. Very satisfied!!!! Great products!! 😎👍🙏
The Unit showed up promptly and was packaged well. I have had no trouble with unit, at over 100 plunges.
I love when a company is so disconnected that they send out review requests and the customer hasn’t even received the product. I am guessing the product was not shipped correctly and therefore has been sitting at the warehouse for almost a week. Maybe next time don’t ask for review until you can verify the customer has received the product.
Hi Eric, We’re really sorry about this experience — you’re absolutely right, the review request shouldn’t have reached you before your order was fully delivered. That’s on us, and we appreciate you pointing it out. I’ve checked your shipment, and one package has been delivered today, while the second attempt was missed due to the courier marking “customer not available.” They will reattempt delivery on the next business day. We’re keeping a close eye on this to make sure you receive everything as soon as possible. If there’s anything we can do to help coordinate the delivery, please feel free to reach out to us directly. Thanks again for your patience, and we truly hope to turn this experience around for you.
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