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Travel & Vacation

Park 'N Fly (USA)

103 reviews

4.9103 reviews
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About Park 'N Fly (USA)

Data updated
Website
pnf.com
Category
Travel & Vacation
Location
United States · Atlanta
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/2)
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Is Park 'N Fly (USA) legit?

Park 'N Fly (USA) (pnf.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

G
Ginger Montgomery · 1 review · Experienced 2023-12-22 ·

Anxiety-free parking!

Convenient, priced competitively and mostly stress-free!

K
Kathy B · 1 review · Experienced 2023-12-30 ·

Your proximity to SFO really works …

Your proximity to SFO really works for me. Convenient and easy, both departing and arriving.

S
Susan Uhrhan Martin · 1 review · Experienced 2023-12-30 ·

Fast to pick us up after landing

Fast to pick us up after landing. We barely waited.

J
Jack Joyner · 8 reviews · Experienced 2023-12-24 ·

Why Park at the Airport?

The location is ideal and staff is friendly and professional!

R
Ramanathapuram Narayanan · 1 review · Experienced 2023-12-27 ·

Be aware of the pickup spot at Chicago Midway Airport

I used to be a frequent parker at Park N Fly (formerly Midway Park & Ride) and wasn't made aware of the change in picking spot during our return back to Midway. When we tried to reach customer service, I kept getting automated text stating that a shuttle has been dispatched and need to head to gate 5 outside. With gates 1 to 4 on one side of the exit and with quite a few airport shuttle buses in front of gate 4 blocking what possibly could be gate 5 (if there was one on the same side as gates 1-4), we didn't realize until after waiting for over 20 minutes that gate 5 was actually on the opposite side of gates 1-4 with entry to gate 5 in the baggage area within the terminal. My effort to reach customer service to speak to a live person, ended up only receiving the same automated text message every time that caused more frustration. While I was lucky to have my daughter's checkout the inside of the terminal to finally find our way out, my thought about first time facility users (or) older people/not-so-abled folks that were in the same position as me, caused great concern. I recommend that the drivers notify the customers about the pick up spot while they drop off (or) include in the automated text message that gate 5 is inside the terminal behind Baggage claim # 8 to provide more direction to customers and reduce frustration and have pleasant experience with using your facility.

G
Greg Casper · 1 review · Experienced 2023-12-27 ·

Park 'N Fly airport pickup

The quick pick up after y arrival to IAH. I did not like hearing that the car wash was broken...again...and not yet repaired. Happened last year same time.

P
Pam Baker · 1 review · Experienced 2023-12-22 ·

Timely and helpful service

Timely and helpful service. Concern that passengers get to their destinations. Excellent communication between base and drivers. Very little wait time.

J
Jim Maskel · 1 review · Experienced 2023-12-16 ·

Quick

Quick, friendly, convenient!

J
James · 3 reviews · Experienced 2023-12-26 ·

VERY TIMELY

H
Hannah Segal · 3 reviews · Experienced 2023-12-24 ·

I’ve used Park ‘N Fly for many years…

I’ve used Park ‘N Fly for many years and it keeps getting better. From the moment you pull in, the kindness from the people that work there is not normal! If you choose the valet service they meet you at your car, take your items and you just walk onto the shuttle. It’s an unbelievably smooth and easy process. Not only is the service impeccable, it’s about half the cost of the airport long term or short term parking. Thank you, Park ‘N Fly!

C
Coleen McCusker · 3 reviews · Experienced 2023-12-04 ·

Pleasant, timely and professional.

Pleasant, timely and professional service.

G
Gina Smigel · 2 reviews · Experienced 2023-12-19 ·

Excellent Customer Service

Parknfly cleveland is great. Staff is always really friendly and helpful. When I arrived back in Ceveland after a week of my car sitting in the lot, it would not start. the driver of the shuttle waited for me to see if it did start, then she jumped the car for me and made sure it worked fine before leaving. THAT is ECCELLENT customer service. I highly recommend.

S
Sk dy · 3 reviews · Experienced 2023-12-07 ·

They made it very easy and the location…

They made it very easy and the location is very secure so I can trust that my vehicle is okay. The bus to and from the airport came right away

P
Pat G · 5 reviews · Experienced 2023-12-16 ·

Consistently provides timely and great…

Consistently provides timely and great customer service experience.

Y
Yvonne Benson · 4 reviews · Experienced 2023-11-30 ·

Excellent customer service at the site.

M
MMW · 1 review · Experienced 2023-12-04 ·

Easy-Breezy Travel

Very easy way to travel by leaving car at Park 'N Fly!

D
Daniel Wright · 2 reviews · Experienced 2023-12-14 ·

Fast and convenient service

Fast and convenient service, very clean shuttle. Driver was superior, friendly and personable and got out to help with big bags. Excellent!

N
Nancy Milliken · 1 review · Experienced 2023-12-08 ·

Very easy to book and close to airport

S
Shirley Dobbs · 3 reviews · Experienced 2023-12-08 ·

The pricing is very affordable

The pricing is very affordable. The staff is very professional, friendly and helpful. I know that I will get to where I'm going in a very timely manner. I really love dealing with this company and would highly recommend this business.

S
Shalon Whitted · 2 reviews · Experienced 2023-12-04 ·

Rotation of busses before and…

Rotation of busses before and returning. Not a long wait after an exhausting flight. You just want to get home