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Media & Publishing

Pollo AI

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813 reviews

3.1813 reviews
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About Pollo AI

Data updated
Website
pollo.ai
Category
Media & Publishing
Location
Singapore
Status
Unclaimed
Last 12 months
716 reviews
Replies to negative
100% (283/283)
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About this business

Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.

Written by the business, not verified by us.

Is Pollo AI legit?

Pollo AI (pollo.ai) has a 3.1 out of 5 rating on OK.one, based on 813 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life. Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.

Auto-generated from all reviews of this business. For reference only.

What people say

You have to know the image like where…

You have to know the image like where is right to left to for correct prompts. Seems like using a lot of trial-and-error credits.

Reply from Pollo AI2026-04-15

Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day

Still too new to the prompt system.

Reply from Pollo AI2026-04-13

Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. If you encounter any issues regarding usage, please feel free to contact our customer service team for assistance. We look forward to serving you again!

Incredible possibilities

It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future bring. The handling of Pollo AI is more than easy, You can earn credits for free by logging-in every day, invite friends, etc. Unfortunately there is no possibility to create NSFW content, and many tries to generate a pic or vid went wrong and/or were rejected by system. Funny: AI generated picture cannot be taken as source, rejected by system, third party problems...

Reply from Pollo AI2026-04-13

Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!

Sometimes you don't get what you want

Sometimes you don't get what you want, but the restriction free is great

Reply from Pollo AI2026-04-13

Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!

Doesn't understand English too well

Doesn't understand English too well. Sometimes it does what you want, the other 10 times it just says it can't do what you want. Less I than A.

Reply from Pollo AI2026-04-10

Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day

PG now.

Used to be awesome but from March its gone snowflake PG rated

Reply from Pollo AI2026-04-08

Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day

PolloAI Was Once Great But Now Is A Dud

PolloAI was great. Totally the best for creating graphic horror images and the creations came out looking over the top. Then for God knows what reason they started restricting everything . The site became wimpy. I gave the site three stars based on how they used to be and how I hope they may still go back to. Right now I can say they are good to use if you have the free plan. Not worth paying for the premium plans though.

Reply from Pollo AI2026-04-08

Hi, We sincerely apologize for any inconvenience caused. According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here: Terms and Conditions: https://pollo.ai/terms-and-conditions We truly appreciate your understanding and support in following these guidelines. In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally. Thank you for your understanding and cooperation.

Fun at first, until they get more strict with ideas

I was having fun at first making my own personal ideas, but now the restrictions are becoming too strict. I wish they were more flexible like they were before.

Reply from Pollo AI2026-04-07

Hi, We sincerely apologize for any inconvenience caused. According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here: Terms and Conditions: https://pollo.ai/terms-and-conditions We truly appreciate your understanding and support in following these guidelines. In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally. Thank you for your understanding and cooperation.

Until 03/23/2026 I was able to generate…

Until 03/23/2026 I was able to generate "NFSW" content normally. As of 03/24/2026, Pollo AI began prohibiting anything that is not fully clothed. I subscribed to the "basic" monthly plan and unfortunately I will have to cancel. It's regrettable. It was a good tool before censorship.

Reply from Pollo AI2026-04-03

Hi, We sincerely apologize for any inconvenience caused. According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here: Terms and Conditions: https://pollo.ai/terms-and-conditions We truly appreciate your understanding and support in following these guidelines. In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally. Thank you for your understanding and cooperation.

the app is great it helps me creat ai…

the app is great it helps me creat ai videos

Reply from Pollo AI2026-03-31

Hi there, Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!

A little disapointed

When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?

Reply from Pollo AI2026-03-30

Hi, We sincerely apologize for any inconvenience caused. According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here: Terms and Conditions: https://pollo.ai/terms-and-conditions We truly appreciate your understanding and support in following these guidelines. In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally. Thank you for your understanding and cooperation.

Easy to use

Easy to use. Video ere very natural

Reply from Pollo AI2026-03-27

Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!

It was really good but they made it…

It was really good but they made it where you can't generate for nude bodies even though its not sexual actions so hopefully Offical Pollo.Ai will see this and fix it where you can go back to generating nude content

Reply from Pollo AI2026-03-27

Hi, We sincerely apologize for any inconvenience caused. According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here: Terms and Conditions: https://pollo.ai/terms-and-conditions We truly appreciate your understanding and support in following these guidelines. In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally. Thank you for your understanding and cooperation.

You can't do anything as the program…

You can't do anything as the program keeps asking to buy credits.

Reply from Pollo AI2026-03-25

Hi there, Thank you for using pollo.ai and providing feedback. We apologize that the method for obtaining free credits did not meet your expectations, but we actually offer multiple ways to obtain free credits. The first method is to directly award 20 credits to first-time registered users as a registration bonus. It's important to note that a user cannot earn registration credits multiple times using multiple accounts; only the first account can earn registration credits. The second way is to recommend it to your friends, and you will also receive corresponding credits as a reward. Here is the relevant link to learn about the rules and methods: https://pollo.ai/app/refer The third way is to participate in comments and also earn free credits. Finally, you can follow our official accounts on other platforms. We periodically post promotions for earning free credits. You can screenshot your comment and send it to our customer service staff to learn more about these promotions, , or inquire about how to earn free credits. Here is the support contact E-mail address [email protected] Have a good day!

What happened to Pollo AI

What happened to Pollo AI? All the generators are like super sensitive now! What a bummer!

Reply from Pollo AI2026-03-25

Hi, We sincerely apologize for any inconvenience caused. According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here: Terms and Conditions: https://pollo.ai/terms-and-conditions We truly appreciate your understanding and support in following these guidelines. If your video creation does not fall into this category, please contact our customer service team at [email protected] to check the specific situation. In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally. Thank you for your understanding and cooperation.

Once more, a total mix-up of the prompt I made

Once more, I was asked to write a review on my experience. I tried to make a Judo Video from an image. I wrote clearly on my prompt, that the female blackbelt should throw the male white belt. But that video, created with WAN 2.2 plus, got it totally mixed up. The blackbelt was thrown. I made to creations, and the accident repeated itself, although I modified the prompt. I deleted the videos, so I cannot write a report on it, and it is not my duty to report all the issues that I have with the platform to the local supporting team.

Reply from Pollo AI2026-03-25

Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day

Good ability to copy artistic style…

Good ability to copy artistic style mostly. Especially if they're anime. But can get confused and make alot of mistakes that get worse as I've noticed the regenerate feature doesn't make it improve over recurring tries.

Reply from Pollo AI2026-03-23

Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day

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