Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps.Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Written by the business, not verified by us.Pollo AI (pollo.ai) has a 3.1 out of 5 rating on OK.one, based on 813 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, Quality. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the video and image generation, noting that the platform is very easy to use and fast. Many people find it to be a practical and creative tool that successfully streamlines their workflow and brings their original ideas to life. Some reviewers were not happy with credit consumption, mentioning that credits were used up quickly or wasted when the artificial intelligence misunderstood prompts. A few other people also felt that there were occasional issues with prompt fidelity, where the final output did not accurately match their exact instructions.
Auto-generated from all reviews of this business. For reference only.i enjoy the opportunity to create very good short videos every few days
Hi there, Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Great app work fantastic i love it so much!
Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
Paid for a pro membership, certain generations were advertised as "10 days free unlimited", but in fact, they were very much limited to only a certain amount of generations per day and you had to wait till next day to do other ones. Pollo.ai has responded to me saying that all generation content have to comply with their rules but it’s not an issue as soon as you switch to a paid mode where you actually have to spend points. So if they are implying that generation is limited due to content, there’s some obvious double standards at play. If you’re not allowing certain type of content, do not allow it at all. If you do, then provide the services you promised.
Hello, The "unlimited model" is fully functional once the relevant plan has been purchased; please feel free to contact our customer service team if you have any inquiries. Additionally, please note that all content generation must comply with our Terms and Conditions, which can be viewed here: https://pollo.ai/terms-and-conditions Please feel free to contact us if you have any questions.
Amazing product! Can’t believe I would live to see such a capable and outstanding technology all in one well thought out, intuitive and an interface which is just eye candy for me as a greatly satisfied customer. Thanks for hours of creativity.
Hi there, Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation. Should you have any advice or thoughts to share, please don’t hesitate to get in touch. We hope to serve you again in the near future!
Hi there, We highly value every positive comment from users like you. Thank you for affirming our product performance and service quality. Our technical team will keep iterating versions and enhancing the stability and intelligence of video generation.
Hi there， Many thanks for your great evaluation and sincere approval. We feel honored that our software can bring you great convenience in video creation. We will keep learning and improving to make our AI video generator more professional and practical.
I wanted to try it for free, but when I registered, I had 0 credits, so basically, I couldn't even get started. Maybe by "start for free" they just mean that registration is free. What a waste of time!
Hi there, Thank you for using pollo.ai and providing feedback. We apologize that the method for obtaining free credits did not meet your expectations, but we actually offer multiple ways to obtain free credits. The first method is to directly award 20 credits to first-time registered users as a registration bonus. It's important to note that a user cannot earn registration credits multiple times using multiple accounts; only the first account can earn registration credits. The second way is to recommend it to your friends, and you will also receive corresponding credits as a reward. Here is the relevant link to learn about the rules and methods: https://pollo.ai/app/refer The third way is to also earn credits by checking in daily. Finally, you can follow our official accounts on other platforms. We periodically post promotions for earning free credits. You can screenshot your comment and send it to our customer service staff to learn more about these promotions, , or inquire about how to earn free credits. Here is the support contact E-mail address [email protected] Have a good day!
Hi there, Thank you so much for your trust and favorable feedback. We will keep making steady progress, solve existing small defects in time, and bring more powerful, stable and easy-to-use AI video creation functions for all users in the future.
Hi there, Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation. Should you have any advice or thoughts to share, please don’t hesitate to get in touch. We hope to serve you again in the near future!
Excellent quality, with a generous amount of free credits.
Hi there, Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
Hi there, Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services. Looking forward to your next visit!
Hi there, Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us. We look forward to serving you again!
Hi there, We greatly appreciate your wonderful review and kind recognition of our AI video generation service! Your satisfaction is our biggest motivation. We will keep optimizing our functions and bringing you smoother and more powerful video creation experience. Feel free to contact us anytime if you have any needs. Looking forward to your continued support!
its cool to generate ai videos and you could give at least 4 credits,per day a day so people are encouraged to use your website every day
Hi there, Thank you sincerely for taking the time to leave such positive comments. Your satisfaction is our greatest motivation. Should you have any advice or thoughts to share, please don’t hesitate to get in touch. We hope to serve you again in the near future!
Hi there, Thank you very much for your support and praise! We are glad to be a brand you trust. We look forward to maintaining a long-term cooperative relationship with you and wish you all the best!
The experience is great. Pollo.ai is doing high quality work and very friendly to users, posing just a few limitations to imagination and creativity.
Hi there， Many thanks for your great evaluation and sincere approval. We feel honored that our software can bring you great convenience in video creation. We will keep learning and improving to make our AI video generator more professional and practical.
Pollo stands out as a prominent name in the world of artificial intelligence; I enjoy browsing it and creating images and videos with it every day. It is an amazing site—so much so that it is addictive—and I truly love using this fantastic platform.
Hi there, We really appreciate your kind words and genuine praise. Your satisfaction has always been the biggest driving force for us to keep moving forward. We will continuously polish product details and fix minor problems to deliver better service and product experience.
Hi there， Warmest thanks for your lovely and detailed positive review. We are happy to know you have got a nice using experience. If you have any creative ideas or practical suggestions, you are always welcome to let us know freely.
In June, July and August Pollo 3.0 for video using elements was amazing. The quality has dropped dramatically in the last month. The model is not utilizing the reference elements properly and it’s making very poor quality imagery and animation. I’ve been experimenting with newer prompting and trying new reference elements, and I’ve tried re-running successful attempts from August. Very noticeable difference.
Hello, We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you. Here is the support contact E-mail address [email protected] Have a good day
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