Great
Great product, modernizing my kitchen.
About Ponoma
Data updated- Website
- ponomasteel.com
- Category
- Hobbies & Crafts
- Location
- United States · Danville
- Status
- Unclaimed
- Last 12 months
- 5 reviews
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Is Ponoma legit?
Ponoma (ponomasteel.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 5 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Looks great!
The shelf's where packaged well and…
The shelf's where packaged well and arrived within the time quoted.
Very happy customer
My shelf arrived within the given time frame. It was packaged extremely well. And the stainless shelf is of excellent quality and workmanship, I am very impressed.
Product is top quality and customer…
Product is top quality and customer service was great. They were easily able to accommodate a change to my order and I still received the items within a couple of days.
Good product
Good product. No issues with the service.
Beautiful stainless shelves for bar and…
Beautiful stainless shelves for bar and fireplace mantel. Fast and wonderful craftsmanship. Would definitely recommend.
The service was top notch and the…
The service was top notch and the quality is more than expected. I would definitely work with Ponoma still again. Thank you for the beautiful shelf.
I installed the 60” s.steel…
I installed the 60” s.steel mantle/shelf today. Can be easily installed by 1 person. I bought a carbide drill bit to drill through porcelain tile and concrete. I am pleased with the result and highly recommend Ponoma.
Communication is Key
The communication between Yuri and his partner with us was excellent. Whether through email or via phone, they were always available to answer all of our questions right away. We live in Hawaii, and were a bit hesitant to have our stainless steel floating shelves done without having ever seen their work in person. Our order took a bit longer than we anticipated. Since we had a mix of custom and non-custom pieces, we appreciated Yuri's honesty and his suggestion that to insure that the finish matched, we wait until our entire order come from the new inventory made with their new equipment.
Reply from Ponoma2024-03-26
Aloha, Janet and Ed! thank you for your feedback, we actually changed the brushing depth and therefore recommended that you order all the shelves together from one batch, but now the previous batch is sold out and we can freely combine them together. The humid oceanic climate of the Hawaiian Islands is not a threat to our products; they will delight you with fresh shades of brushed stainless steel for decades. Best, Ponoma
Customer service was spectacular
Customer service was spectacular! The staff was very kind and went out of their way to be of excellent service to me. As for the products we purchased they were of as equal quality and value.
Reply from Ponoma2024-02-24
Howard, thank you for your time and the feedback, We need to receive feedback from customers in our area, where our main production and warehouse are located. And although sales in our home state currently account for only 2-3%, with the rest exported to other states and countries, we hope to increase the share of local sales in the future. Share the joy of shopping with us with your friends and neighbors - thank you for your contribution to the growth of Illinois small businesses! 😋
Perfection is found at Ponoma.
The shelf was immaculate! Beautiful and refined with perfect corners & great customer service! Ponoma helped me to decide on the GLOSS BLACK and when the shelf arrived it could not have been a more perfect match for the application. I’m now ordering 2 more! I’m a perfectionist so believe me when I say these shelf’s are definitely pricey but every cent spent reflects clearly in the product quality. Shelving built to last… I’m sure my 13 year old son will place these in his own house someday. Thank you Ponoma. -Charles H
Quality product exactly as described
Quality product exactly as described. Fast shipping as well. Great experience!
Great service, great product.
Great selection of stainless steel shelving.Great delivery turn around time. Great product quality.
I ordered two stainless steel floating…
I ordered two stainless steel floating shelves. They arrived quickly. The shelves look great in my kitchen. I am very happy with my purchase.
Whole ordering experience was great!
From ordering to shipping, everything was just easy!
Great shelves, shames about the air miles
Very prompt delivery with good updates on progress. Shelves easy to put up with a good drill. Shelves are great quality and look stunning. Only down side is they were made in the Ukraine and shipped to USA then shipped over to me in UK. Not good on air miles.
Reply from Ponoma2023-12-14
Hello, Judith. Thank you for your feedback! We have two production facilities: one is located in Illinois, the second is in Ukraine. We are monitoring the situation in the world. Now logistics from the USA to all parts of the world is faster and cheaper, and it is important for us to deliver our products on time and not force customers to pay for shipping. That's why we ship all of our packages from a US warehouse.
Fast delivery
Fast delivery. Quality product.
Best in Class, and a Class Act
I called for a question about sizing prior to ordering. I got a real human on the other end, who stopped what they were doing, went and measured, and gave me the info I needed. Top notch service. The shelf arrived incredibly well packaged, the quality was flawless. Would DEFINITELY suggest using them for your shelving needs. Great company.
What A Shelf!
Item great as described. Service from start to finish was great. My shelf arrived as promised. Quality was excellent. And the best of all, it became the focal point of my new kitchen.
Reply from Ponoma2023-07-19
❤️