Ponoma (ponomasteel.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 5 of them were added in the last 12 months. Last updated 2026-08-10.
Looks great. Sturdy. Unfortunately one of the screws broke in the sleeve. Stainless can be brittle. Trying to work around it.
Hello, Charles, could you please send a photo at [email protected] -our team will help you resolve the issue with the small screw.
The customer service was superb! I ordered a sample for color matching, and it arrived quickly. I emailed customer service with a question, and they responded within a couple of hours. The item was packaged well and I love it.
These shelves are terrific. Well worth the price. Great workmanship, very timely and efficient arrival, and packaged with such care! Thank you.
Thank you for your time and this feedback.
Fast chat response service that helped with preorder. Quick delivery, easy installation and beautiful product! Definitely will order again from Ponoma Steel, have told friends and family where I got my stainless steel shelves.
Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with more distance from front to back at its maximum depth. The outside ends are narrow, in keeping with the perfect half-circle… so the useable surface is limited. But the mantle itself is beautiful.
Thank you, Tracy, for your feedback
Reasonable price, fast and very secure shipping! Metallic gold mantle came in a wood crate so there was no damage. Very easy to install.
Excellent quality. Beautiful
It sounds like you're reviewing a product, possibly a mantle or surround for a fireplace and TV setup. I can understand how frustrating it can be when parts don't line up as expected, especially when there's an added cost for painting. Self-tapping sheet metal screws could definitely be a good fix in that situation, as they would make installation smoother and save time. It's great to hear, though, that despite the installation issues, the product delivered the look and protection you were after! Do you think the product’s benefits outweigh the installation hurdles
Hello David, Thank you for your review. I'm glad you like our products. In most cases, installing our shelves is a very simple process, but due to the abundance of options and differences in the structure of the walls and wall coverings, the installer has to solve additional problems, which are discussed on our website here: https://ponomasteel.com/pages/how-to-install-floating-shelf-countertop-and-how-much-weight-can-the-ponoma-shelf-hold Sometimes there may be questions that require joint discussion - do not hesitate to contact us if you have difficulties installing our shelves - we are always in touch and respond quickly. Best regards, Uri
The samples arrived just in time, allowing are me to finalize my design decisions with confidence. I'm excited to order more of your stunning shelves to add a contemporary storage solution to my dining room.
I already left a 5-star plus review on Google. I am happy to leave another one here. I initially balked at paying for the Ponoma experience, and looked around for a less-expensive product. Couldn't find another with such stellar ratings. Bit the bullet, purchased a mantel to protect our TV from our unvented gas fireplace below. Fantastic product!!! Installation was relatively easy. Construction is first rate. And the functionality is remarkable! Our TV no longer overheats! Equally fantastic was the support we received from Uri at Ponoma regarding the best placement of our mantel. Exceptional experience!!!!!!
Beautiful products, could have purchased much more. Delivered very promptly, well packaged.
We absolutely love our custom stainless steel shelves! They have completed our kitchen. The shelves were really well packaged. We did have our carpenter install them so I can't attest to the ease of install but he didn't have anything negative to say. They are very sturdy! Highly recommend!
❤️
Delivered quickly as promised. Easy to order, great price and the stainless steel is beautiful and easy to install.
A++ Amazing shelves!
They made exactly what I was looking for. I wanted the legs in a particular place but the engineering of that would have made it dangerous and they communicated that immediately. They told me where I could place them and it turned out great. It's a beautiful table that we couldn't be more happy with. It shipped when they said it would ship too!
Hi Alicia, that's great to hear. Thanks for the feedback. Feel free to email us a photo of your 84"x35"xh.30" (2" thick) Ponoma table with X-shaped legs. We'll publish it in our Gallery. Our other customers will appreciate it because they only see tables with U-shaped legs on our website. 😋
Great help when ordering. Shipping was quick and products arrived in good company condition and were easy to install.
Easy to work with, products top notch and quality fabulous.
This is a quality company! 2 purchases so far & am very pleased with their communication. Recommend this company!
Great quality product, in many stock sizes with fast shipping. Helpful on the phone when I had questions. Also when I ordered one item that was the wrong size and needed to exchange, I got a quick response and didn't have to pay return shipping. Our contractor was impressed by the secure mounting.
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