POVISON.COM (povison.com) has a 4.6 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
K
Karin · 1 review · Experienced 2026-07-15 ·
★★★★★
I had a fantastic experience with…
I had a fantastic experience with Povison from start to finish. My order shipped much faster than expected, which was a pleasant surprise. The assembly process was incredibly easy thanks to the clear instructions, and the quality and sleek design exceeded my expectations. Everything arrived in perfect condition, and the finished product is absolutely beautiful. I'm very impressed with both the product and the overall customer experience. I highly recommend Povison and would definitely purchase from them again!
Reply from POVISON.COM2026-07-28
When fast delivery, intuitive setup, and outstanding craftsmanship come together, creating a beautiful home becomes totally stress-free. Knowing that your experience was flawless from start to finish—and that you’d choose POVISON again—is the highest compliment we could receive. Enjoy your newly transformed space!
Perfect already assembled side tables. Great addition to living room!
Reply from POVISON.COM2026-07-28
Zero-assembly convenience paired with a fresh look for the living room makes for the perfect addition. Hearing that these side tables hit the mark right out of the box means a great deal to our team. Thank you for choosing POVISON!
K
Kendyl · 1 review · Experienced 2026-07-23 ·
★★★★★
We love our new couch!
We love our new couch! It is exactly as expected and so comfy with lots of room. The delivery service was straightforward with great communication including live updates on the day of delivery.
Reply from POVISON.COM2026-07-28
Thank you so much for sharing your feedback! It means a lot to hear that your new sofa lived up to your expectations and that you're enjoying how comfortable and spacious it is. We're also glad the delivery experience was smooth and kept you informed every step of the way. Thanks again for choosing POVISON—we hope your new sofa becomes everyone's favorite spot at home!
C
C Kauffold · 1 review · Experienced 2026-07-26 ·
★★★★★
Well-made furniture!
A well-made, solid piece of furniture! Wood grain is lovely. Delivery was professional and efficient. Highly recommend!
Reply from POVISON.COM2026-07-27
We're thrilled to hear that you're pleased with the quality and craftsmanship of your furniture. It's great to know you appreciate the beautiful wood grain and that your delivery experience was smooth and professional. Thank you for your recommendation and for choosing POVISON. We hope you enjoy your new furniture for many years to come!
O
Omar · 1 review · Experienced 2026-07-11 ·
★★★★★
AMAZING
This couch is amazing! Very easy to assemble and the quality is fabulous
Reply from POVISON.COM2026-07-27
We're delighted to hear that you're loving your new sofa and that the assembly process was easy. It's especially rewarding to know that the quality exceeded your expectations. Enjoy every cozy moment on your new favorite seat!
K
Kaui Riley · 1 review · Experienced 2026-07-25 ·
★★★★★
Great well-made quality and awesome…
Great well-made quality and awesome delivery service. I bought a 95” console and it came fully assembled and well packaged. A bit of an investment but it’s my favorite piece of furniture I own.
Reply from POVISON.COM2026-07-27
Knowing that a 95” console—a true statement piece for any home—holds the title of your absolute favorite furniture piece makes every bit of design and craftsmanship worth it. Combining that level of build quality with a smooth, fully assembled delivery is the exact experience a major investment piece should bring. Enjoy your elevated space.
I paid extra for the White Glove treatment and that is exactly what I got! They called me with a delivery window and in fact are a little bit early which was perfect and they assembled the unit in the delivery truck before bringing it inside my house. Itis absolutely perfect!
Reply from POVISON.COM2026-07-27
We're delighted to hear that you had a great delivery experience and that our White Glove service met your expectations. It's wonderful to know that everything arrived smoothly and that you're happy with your new furniture. We truly appreciate your trust in POVISON and are grateful that you chose us for your home. We hope your new piece brings you comfort and enjoyment for many years to come!
M
Megha · 3 reviews · Experienced 2026-07-24 ·
★★★★★
Love the piece
Love the piece. It elevated our living room right away. White glove delivery was easily scheduled and installation took under 5 minutes. Storage space is an extra plus
Reply from POVISON.COM2026-07-27
Knowing that your new piece brought an immediate touch of elegance to your living room—while offering practical storage and a friction-free setup—means a great deal to our team. Smooth, effortless delivery should always be the standard. Thank you for choosing POVISON!
J
Judy · 12 reviews · Experienced 2026-07-20 ·
★★★★★
Poor Company and Incompetent Delivery Company
I ordered $3,211.11 dollars worth of furniture - a couch and a chair - on June 25th. On July 6th, they scheduled a delivery for July 15th. On July 13th, they cancelled the upcoming scheduled delivery.
On July 14th, they scheduled a delivery for July 21st. The night before - on July 20th, they cancelled the scheduled delivery.
It is now July 23rd and I have no scheduled delivery date or furniture.
Povison is relatively quick to respond, however, their responses do not contain any meaningful information such as where the furniture is or when it will be delivered. They are very good at agreeing with your frustration which is deceitful, patronizing, and highly unprofessional.
The delivery service they employ - Metropolitan Warehouse and Delivery - is just as unprofessional and incompetent. If I do not get an accurate response within the next couple of days, I am contacting my credit card company to dispute the charges. Never. Again.
Reply from POVISON.COM2026-07-24
Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment caused by the repeated delivery cancellations.
We completely understand how unacceptable it is to have your delivery rescheduled twice, especially after making arrangements and waiting for furniture you've been looking forward to receiving. We also understand your concerns about the lack of clear updates throughout the process.
After urgently reviewing your shipment with the carrier, we confirmed that an issue within their delivery network caused the delay. We have escalated your case and are working closely with the carrier to ensure they contact you as soon as possible to confirm a new delivery appointment. Our team is actively following up on your behalf and will continue monitoring the shipment until it has been successfully delivered.
We truly appreciate your patience and sincerely regret the inconvenience this has caused. Your dedicated customer service specialist will remain in close contact with both you and the carrier, providing updates and assistance until your order is safely in your home.
T
Tandis · 2 reviews · Experienced 2026-07-22 ·
★★★★★
Elegant sofa bed
Elegant sofa bed. Comfy and pretty
Reply from POVISON.COM2026-07-24
Thank you for sharing the love! An elegant look paired with a cozy feel is the ultimate combination for any home. We hope your new piece brings stylish comfort to your space for years to come!
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Barbara Silver · 1 review · Experienced 2026-07-03 ·
★★★★★
Going through delivery was absolutely…
Going through delivery was absolutely perfection chairs, all assembled and padded very well
Reply from POVISON.COM2026-07-27
Solid protective wrapping and zero-assembly setup make all the difference when receiving new furniture. We are so glad to read that the transit went flawlessly and that your chairs arrived in pristine condition. Enjoy your new seating!
We're so glad to hear this! Nothing beats a smooth, hassle-free assembly, and we’re so happy you’re loving the quality of your new item. Thank you for taking the time to leave a recommendation—enjoy your new setup!
G
Gail & Jeff · 1 review · Experienced 2026-07-20 ·
★★★★★
Love this furniture!!
Process from choosing the furniture to checkout and delivery was great! We had no issues and the delivery was very easy!! Love the quality and comfort of the pieces!
Reply from POVISON.COM2026-07-23
Thank you for sharing such wonderful feedback! We are delighted that your whole process with us was effortless and that you're loving your new pieces. Your support means the world to our team—enjoy!
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Donna Dickson · 1 review · Experienced 2026-07-22 ·
★★★★★
Excellent quality at a great price
Excellent quality and great communication from the company. While shipping took some time, it was well worth the wait.
Reply from POVISON.COM2026-07-23
Thank you so much for the wonderful review and kind words! We’re thrilled to hear that you’re happy with the quality, value, and our team’s communication. While we’re glad it was worth the wait, we do apologize for the longer shipping time. We are constantly working to improve our logistics and overall customer experience to make future deliveries even faster. Thank you for your patience and support!
Love this couch! All my friends are jealous - it's better than I even expected.
Reply from POVISON.COM2026-07-23
Thank you for the fantastic shoutout! There’s nothing better than getting something that turns out even better than you hoped. We hope your couch continues to be the ultimate cozy spot for you (and your envious friends!). Thank you for sharing the love!
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Andrew Teklits · 1 review · Experienced 2026-07-22 ·
★★★★★
Great looking furniture pieces
Great looking furniture pieces. Trendy, modern, elegant
Reply from POVISON.COM2026-07-23
Thank you for sharing the love! Bringing modern, elegant styles into your home is what we love to do. Enjoy your beautiful new setup, and thanks for choosing POVISON!
Well packaged, beautiful functional piece. Minimal assembly. Very flexible and contemporary.
Reply from POVISON.COM2026-07-23
There’s nothing quite like a piece that seamlessly blends style, practical functionality, and effortless setup. Hearing that everything arrived well-protected and met your expectations really makes our day. Thank you for sharing!
S
Sue Mayer · 1 review · Experienced 2026-07-15 ·
★★★★★
Amazingly fast delivery
I can’t believe how quickly my coffee table and end tables arrived. I didn’t want to have to wait weeks like you would normally at a traditional furniture store. The tables arrived and were very beautiful. They fit my room very well and I will recommend Povision to my family.
Reply from POVISON.COM2026-07-23
Thank you for sharing your experience with us! We’re delighted that your tables arrived in record time and brought such a beautiful touch to your room. Recommending us to your family is the highest compliment we could ask for—enjoy your lovely new setup!
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Edele · 2 reviews · Experienced 2026-07-14 ·
★★★★★
Povison was top notch
Povison was top
Notch.. bought 4 Aurelia chairs. Fantastic packaging, and shipping. The chairs are very luxurious and look and feel wonderful. So happy. I took a leap of faith to order from a company. I had never ordered from. I will definitely order again and highly recommend you will not be so disappointed.
Reply from POVISON.COM2026-07-23
Thank you so much for taking a leap of faith with us! We know ordering from a new brand can feel like a big gamble, so hearing how much you love your chairs truly means the world to us. We’re thrilled that the packaging, delivery, and luxurious feel hit the mark for you. Thank you for your trust and recommendation—we can't wait to welcome you back for your next piece!
C
CT · 1 review · Experienced 2026-07-20 ·
★★★★★
Middle Recliner Doesn't Recline
I Purchased the Power Modular Recliner Couch With 3 Recliner Seats. However, the middle recliner has no buttons to recline. The live agent takes hours to respond, and can't answer simple questions. No operations manual with sofa.
Order Number: #260501370451840885
Order Date: April 30, 2026
108.65'' Power Modular Recliner Couch With 3 Recliner Seats
SKU: SSF0005E280R3
Reply from POVISON.COM2026-07-21
We are truly sorry to hear about your experience with our product and customer support. It is completely understandable that you're frustrated after receiving the sofa without an operations manual and having trouble getting quick answers.
This is certainly not the level of service we aim to provide. A support specialist is taking over your case right now and will reach out to you directly to guide you on how the middle recliner functions and send over the manual. We appreciate your feedback and are fully committed to getting this resolved for you quickly.