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Media & Publishing

Premiere Collectibles

202 reviews

3.7202 reviews
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About Premiere Collectibles

Data updated
Website
premierecollectibles.com
Category
Media & Publishing
Location
United States · Franklin
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
65% (37/57)
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Is Premiere Collectibles legit?

Premiere Collectibles (premierecollectibles.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews. Last updated 2026-08-11.

What people say

S
S.J.C. · 38 reviews · Verified · Experienced 2026-06-08 ·

⭐️⭐️⭐️⭐️⭐️

Excellent, thank you.

Reply from Premiere Collectibles2026-07-15

Thank you so much! We truly appreciate the five-star review and are so glad you had an excellent experience. Thanks for your support! ✨

L
Levi Hussell · 1 review · Experienced 2026-07-13 ·

fast delivery with tracking every step

fast delivery with tracking every step quality product thanks Premiere collectables

Reply from Premiere Collectibles2026-07-17

Thank you, Levi! We’re glad to hear your order arrived quickly and that the tracking updates helped keep you informed along the way. We appreciate your support and are happy you’re enjoying your collectible! ✨

T
Todd · 5 reviews · Verified · Experienced 2025-09-16 ·

I purchased a book that was signed by…

I purchased a book that was signed by the author. It was so nice to receive a signed book along with a certificate of authenticity. I had no idea there was a company providing this service. I have gone through the company a couple more times for books that I really wanted a real signature with. They provide a great service and provide paperwork to back up the work.

Reply from Premiere Collectibles2026-07-13

Thank you so much, Todd! We’re thrilled to hear you discovered the joy of owning signed books and that your experience has been such a positive one. We’re honored to help bring authentic, meaningful pieces to collectors and appreciate your trust in us. We look forward to being part of your future finds! ✨📚

J
JB · 1 review · Verified · Experienced 2026-05-28 ·

Timeline of delivery 2 weeks

Timeline of delivery 2 weeks. Received 6 weeks later.

Reply from Premiere Collectibles2026-07-13

Thank you for sharing your feedback, JB. We’re sorry your order took longer than the expected timeline. We understand how disappointing delays can be, and we appreciate your patience while waiting for your order. 📚

M
Marilyn W · 13 reviews · Verified · Experienced 2026-06-11 ·

Always wonderful signed books

Reply from Premiere Collectibles2026-07-10

Thank you so much, Marilyn! We’re delighted to hear you’ve been enjoying our signed books. Your continued support means the world to us! ✨

S
Susan Bonsignore · 2 reviews · Experienced 2026-07-09 ·

Very disappointed

Very disappointed. I ordered a book over 2 months ago. With repeated emails & calls I never got a response on my order. Trying to cancel and get my $ back. They say they responded but only now because of this review. What does that tell you?!

Reply from Premiere Collectibles2026-07-10

Thank you for your feedback, Susan. We’re truly sorry for the frustration and delay you experienced. We understand how disappointing that must have been. Our team has responded to your inquiries and will continue working with you to resolve this as quickly as possible. We appreciate your patience and the opportunity to make things right. 📚

E
ERIN THORNTON · 1 review · Verified · Experienced 2026-06-02 ·

Loved the product but tracking the…

Loved the product but tracking the package was extremely difficult

Reply from Premiere Collectibles2026-07-10

Thank you for your feedback, Erin! We’re so glad you loved your purchase, but we’re sorry the tracking experience was frustrating. We appreciate you bringing this to our attention, and we’ll continue working to make shipping updates clearer and easier to follow. ✨

J
JOEL · 3 reviews · Verified · Experienced 2026-06-10 ·

Worst experience

I made a order in November of 2025 and did receive my order for 8 months. I was first told after January 1st. The second date that I was told shipping was March 5th and that didn't happen neather. Then finally in June my order finally shipped. I will never order anything from this company again. They never stood by what they said. Everything just seemed like they didn't have a clue of what they were doing.

Reply from Premiere Collectibles2026-08-04

Thank you for sharing your feedback, Joel. We’re truly sorry for the frustration caused by the extended delay and the changes to the expected shipping timeline. We understand how disappointing it must have been to wait so long for your order, especially after receiving multiple estimated dates. While some delays are caused by factors beyond our control, including signing schedules, production timelines, and fulfillment availability, we understand the importance of keeping our customers informed throughout the process. We appreciate your patience and feedback as we continue working to improve the overall experience for our collectors.

E
Edward Lowe · 1 review · Verified · Experienced 2026-06-04 ·

I still haven’t received the book I…

I still haven’t received the book I ordered back in May. I haven’t received any explanation as to why I haven’t received it.

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RENEE MURRAY · 1 review · Verified · Experienced 2026-06-10 ·

It took a long time for shipping from…

It took a long time for shipping from the date of release to the day of shipping.

Reply from Premiere Collectibles2026-07-09

Thank you for sharing your feedback, Renee. We’re sorry the wait from release date to shipment took longer than expected. We appreciate your patience and understanding, and we’re always working to improve our communication and fulfillment timelines. ✨

G
GAIL SMITH · 1 review · Verified · Experienced 2026-06-04 ·

I had to wait longer with a few emails…

I had to wait longer with a few emails to obtain information on when my book would ship. Otherwise I would’ve given 5 stars. Thank you!

Reply from Premiere Collectibles2026-07-09

Thank you for your feedback, Gail! We appreciate your patience while waiting for your book and understand how important timely updates are. We’re glad you received your order and truly appreciate your support and understanding. ✨

A
ANGIE BARE · 1 review · Verified · Experienced 2026-06-04 ·

Took awhile to arrive but pleased with…

Took awhile to arrive but pleased with this purchase. Reasonable S&H. Great read. Overall I would but from you again

Reply from Premiere Collectibles2026-07-09

Thank you so much, Angie! We appreciate your patience and are glad to hear you’re pleased with your purchase. We’re happy you enjoyed the book and look forward to helping you find your next great read! ✨

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Susan Odell · 3 reviews · Verified · Experienced 2026-06-04 ·

Love this company

Reply from Premiere Collectibles2026-08-04

Thank you for your kind words! We appreciate you taking the time to leave a review.

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Robert Bluestone · 2 reviews · Verified · Experienced 2026-06-11 ·

It took a bit longer than expected but…

It took a bit longer than expected but I am very pleased with the result. Highly recommend, but it does take awhile to get your order because of certification takes time.

Reply from Premiere Collectibles2026-07-09

Thank you for your feedback, Robert! We appreciate your patience and are glad the wait was worth it. Authenticating collectibles takes time, but we’re happy to hear you’re pleased with the final result. Thank you for the recommendation and support! ✨

J
Justin Mangus · 1 review · Verified · Experienced 2026-06-04 ·

My order arrived damaged

My order arrived damaged. Sent pictures to the representative and supposedly he forwarded them off to the CEO and I haven’t heard anything since and it’s been three weeks now. I don’t even want the damn thing because no one‘s taking care of the situation. Poorly packaged, and poorly shipped.

Reply from Premiere Collectibles2026-08-04

Thank you for sharing your feedback, Justin. We’re truly sorry to hear that your order arrived damaged and that you’ve been left waiting for an update. We understand how frustrating it is to provide the requested information and not receive a timely resolution. We appreciate you bringing this to our attention and giving us the opportunity to address your concerns. Our Customer Service team will review this further and work toward a resolution. Thank you for your patience.

A
Amy White · 1 review · Verified · Experienced 2026-06-02 ·

This was my second purchase and so far…

This was my second purchase and so far I've been so pleased. Ordering is easy and the books I've purchased have been perfect. I will be ordering again!

Reply from Premiere Collectibles2026-07-10

Thank you so much for coming back for a second purchase, Amy! We're thrilled to hear you've had such a great experience and that your books arrived in perfect condition. We truly appreciate your support and can't wait to help you find your next special addition. ✨

T
Tanya Shchigelski · 2 reviews · Verified · Experienced 2026-06-03 ·

When I placed my order in December of…

When I placed my order in December of 2025, said my order would ship in January, it did not. I had to contact the company several times about my order. I didn't receive my order until June of 2026...

Reply from Premiere Collectibles2026-08-04

Thank you for sharing your feedback, Tanya. We’re truly sorry for the extended wait and the frustration caused by having to reach out multiple times for updates on your order. We understand how disappointing it is to have an expected timeline change, especially when you were looking forward to receiving your collectible. While some delays can occur due to factors outside of our control, including author signing schedules, we understand the importance of keeping our customers informed throughout the process. We appreciate your patience and feedback as we continue working to improve our communication and preorder experience.

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SCOTT LAUTENSCHLAEGER · 1 review · Verified · Experienced 2026-06-10 ·

Nelson album and book.

The product had a release date in January and was not received until July. There was no communication about the delays unless I reached out first. Horrible customer service.

Reply from Premiere Collectibles2026-08-04

Thank you for sharing your feedback, Scott. We’re truly sorry to hear about the extended wait for your Nelson album and book and the frustration caused by the lack of proactive updates. We understand how disappointing it can be to wait months beyond the expected release timeline, especially for a highly anticipated collectible. While some delays can occur due to factors outside of our control, including production and artist-related timelines, we recognize the importance of keeping our collectors informed throughout the process. We appreciate your patience and your feedback as we continue working to improve our communication and overall customer experience.

C
Crystal · 6 reviews · Verified · Experienced 2026-06-03 ·

Premium quality items

Premium quality items. Autograph purchase is recommended in this site.

Reply from Premiere Collectibles2026-07-08

Thank you so much, Crystal! We’re delighted to hear you’re happy with your overall experience. We truly appreciate your recommendation and support! ✨

M
Macey · 1 review · Verified · Experienced 2026-06-03 ·

Great experience

I had an easy time getting the product I wanted. When I reached out to find out when my order would ship, customer service responded promptly and was helpful.

Reply from Premiere Collectibles2026-07-09

Thank you so much, Macey! We’re glad you had a great experience finding the item you wanted and that our team was able to provide helpful updates along the way. We truly appreciate your support and hope you enjoy your new collectible! ✨