Premiere Collectibles (premierecollectibles.com) has a 3.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews. Last updated 2026-08-11.
Send me my book you owe me and tell me how to send this book back to you. You sent me the wrong size book. I paid $118.85 for my book and you sent me a small book that cost $70.00. I would greatly appriciate if a suoervisor or manager could call me asap at 602- 695- 0055 I ordered my book 7 months ago.
Reply from Premiere Collectibles2026-08-04
Thank you for your feedback. We’re sorry for the frustration and confusion regarding your order. We appreciate the opportunity to connect with you directly through email and work toward a resolution.
After reviewing the details, we confirmed that the edition ordered was the only available size for this title. We understand that expectations around collectible items are important, and we appreciate you taking the time to share your concerns.
Thank you for allowing us the opportunity to clarify this with you - we are so sorry again for your long wait and frustration in getting a response. We take your feedback very seriously and will use it to better clarify for customers in the future.
C
Chris Arens · 3 reviews · Experienced 2026-04-16 ·
★★★★★
I ordered a signed Lord of the Rings poster that was poorly packaged (HOPE PRE-ORDERED ITEM MAKES IT SAFE!)
I am a new customer and I ordered a signed Lord of the Rings poster that was delivered to me severely damaged. The poster was only protected by a cardboard envelope which was smashed by (FedEx during transit, nothing new there). It appears that Premier Collectibles is more concerned with saving money on packaging than making a trusting reputation for itself by packing our investments with some protection!
The only way to reach out to them is by email and they do not get right back to you! I felt that if I did not keep up with emailing them, they would either forget about me, or I wouldn't get my money back, I spent over $300! After 2 months, I finally got my money back which is why I am giving 2 stars. They didn't rob me like I thought they were going to, so there is hope. The question is, since they are in the business of selling expensive, rare items, do I take the risk of using them again knowing the item may be packaged poorly and destroyed in shipping?
Prior to buying the Lord of the Rings poster, I pre-ordered a signed book by (Alice Cooper) that is NOT out yet. I ordered the most expensive one, 1 out of 999! It officially releases in October and I hope I get my book still and safely packed!!!! I AM REALLY EXCITED to get this book, and I don't want to have to go through the process of getting my money back again because they don't want to package our items with protection!!!! I want to support this company, so if my book makes it to my door step later this year without damage, I will send a better review!
PLEASE GET MY ALICE COOPER BOOK TO ME SAFE WHEN IT COMES OUT!
Reply from Premiere Collectibles2026-08-04
Thank you for sharing your detailed feedback, Chris. We’re truly sorry to hear about the condition your poster arrived in and the frustration you experienced while waiting for your resolution. We understand how important proper packaging and communication are, especially when it comes to valuable collectibles.
We appreciate your patience and your willingness to give us another opportunity with your upcoming Alice Cooper book preorder. We understand how much this item means to you, and we’ll continue working to ensure your collectible orders are handled with the care and attention they deserve.
Thank you for giving us the opportunity to improve and earn your trust. We look forward to providing you with a better experience.
I like the notification of new signed books and the convenience & pricing at Premiere Collectibles. The option of getting a COA is very nice as well.
Reply from Premiere Collectibles2026-07-16
Thank you so much, Mary! We’re glad you enjoy the convenience of discovering new signed releases with Premiere Collectibles. We love helping collectors find special pieces, and we’re happy to hear that our pricing and COA options have added to your experience.
We truly appreciate your support and hope you enjoy many more signed books from us in the future! ✨
Thank you, Joseph! We’re so glad your order arrived on time and was exactly what you were expecting. We appreciate your support and hope you enjoy your new collectible! ✨
Yay. Arrived packaged safely in bubble wrap and extra paper. Item is exactly as described with 0 damage. Certificate of Authentication is great. Great purchase experience.
Reply from Premiere Collectibles2026-07-16
Thank you, Brice! We’re so glad your collectible arrived safely and just as expected. Enjoy your new piece, and thanks for letting us be part of your collection!
The products are cool and some very unique. The only kicker for me is that in Canada they are tacking on 15% taxes at the border. So it greatly increases the price to buy stuff from the states now . Which sucks and makes me less likely to buy freely as unused too.
Reply from Premiere Collectibles2026-07-16
Thank you for sharing your feedback, Patrick! We’re glad you enjoy our unique and collectible pieces. We completely understand how unexpected import taxes and fees can impact the overall cost of an order, especially for our international collectors.
We truly appreciate your support and hope we can continue bringing you special items worth adding to your collection. ✨
Products are good. Packaging Terrible! Item Arrived damaged. Due to improper packaging. I won't buy from this company again and I would not recommend them!
Reply from Premiere Collectibles2026-07-16
Thank you for your feedback, Andy. We’re glad you were happy with the product, but we’re sorry it arrived damaged due to the packaging. That’s not the experience we want for our collectors.
Our Customer Service team will be reaching out to assist and help make this right. We appreciate you bringing this to our attention. 📦
K
Kyle W. Jones · 2 reviews · Verified · Experienced 2026-06-16 ·
★★★★★
Fantastic Company!
What a wonderful professional experience. Erin Stewart was extremely professional and helpful. My go to for collectibles.
Reply from Premiere Collectibles2026-07-16
Thank you for sharing your feedback, Kyle. We’re sorry to hear about the issue with your order and, especially, that you felt you weren’t receiving the support you needed.
Our Customer Service team will be reaching out to review your order details and help work toward a resolution. We appreciate you bringing this to our attention. 📚
Always a great experience . easy ordering, shipping as described
Reply from Premiere Collectibles2026-07-16
Thank you, Laurie! We’re so happy to hear you’ve had a consistently great experience with us. We appreciate your support and are glad our easy ordering process and reliable shipping have made collecting with Premiere Collectibles a pleasure. ✨
I did not receive the print signed by bolo from enter the dragon
Reply from Premiere Collectibles2026-07-16
Thank you for your feedback, Eliot. We’re sorry to hear that you haven’t received your signed Bolo print. Our Customer Service team will be reaching out to review your order details and help look into this for you.
Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.
W
William M · 1 review · Experienced 2026-07-14 ·
★★★★★
Really disappointing with the frame and…
Really disappointing with the frame and authenticity certificate. Cheap frame with no support to hang it. If you want to hang the frame, you have to go out and buy your own hardware. Not even a wire or sawtooth hanger on the frame.
And the “JSA certificate” makes no mention of JSA or how to authenticate it. Just says that someone witnessed the signing. I can make it in photoshop if I wanted to.
Reply from Premiere Collectibles2026-08-04
Thank you for sharing your feedback. We’re sorry to hear that the framing and certificate presentation did not meet your expectations.
We understand that collectors value both the quality of the display and the details that provide confidence in an authentic signed item. The authentication documentation provided with our collectibles is intended to verify the signing process, and we appreciate your feedback regarding how this information is presented.
We also appreciate your comments about the frame and hanging hardware. We’re always looking for ways to improve the overall collector experience, and feedback like yours helps us identify areas where we can make enhancements.
Thank you for taking the time to share your experience.
While the product and service were okay there is one thing that I can't look past.
I have recently ordered three books that were signed.
When they arrived they all had a signed book sticker on the cover.
I am not sure why they began doing this.
I sent the books back because I ordered them way before they were signed.
I will no longer buy from this company.
I disliked the fact that I had to wait two weeks after the release date. Way too long!
I disliked the fact that I did not receive my book until two weeks after the release date. Do not understand why it has to take so long when it is pre-ordered and should ship out when it is released.
Reply from Premiere Collectibles2026-08-04
Thank you for sharing your feedback, Lynn. We’re sorry to hear that the wait after the release date was frustrating. We understand the excitement of receiving a preorder, especially when you’ve been looking forward to adding it to your collection.
Some preorder shipments may require additional processing time after the official release date due to factors such as shipping timelines, and author signing schedules. We appreciate your patience and your feedback as we continue working to make the preorder experience as smooth and transparent as possible.
Ordered June 4th still waiting for my items to arrive
Reply from Premiere Collectibles2026-08-04
First and foremost, thank you so much for your incredible patience while we've been preparing your hand-signed collectible. We know you've been eagerly waiting, and we truly appreciate you sticking with us.
We're excited to let you know that your order is officially being prepped for shipment and will be on its way very soon! Our team is putting the finishing touches on everything to make sure your collectible arrives safely and in excellent condition.
Please keep an eye on your inbox—you'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
We can't wait for you to finally have this special, hand-signed collectible in your hands. Thank you again for being part of this exclusive release and for your patience.
Great Experiences usually. Disappointing signature this time
The experience is always great. Shipping always prompt when stock. Signatures usually spot on with examples provided. However disappointed with my most recent purchase, specifically signature itself. Especially since it was an exclusive premier event.
Reply from Premiere Collectibles2026-07-16
Thank you for sharing your feedback, Bert. We truly appreciate your continued support and are glad to hear that your experiences with Premiere Collectibles have generally been positive, from our shipping process to the quality of our signed items.
We’re sorry to hear that your most recent purchase did not meet your expectations, We understand how meaningful the signature is to collectors, and we appreciate you taking the time to share your concerns.
Your feedback is important to us, and we’ll continue working to provide the best possible experience with every collectible we offer. Thank you again for being a valued customer.
R
R K · 2 reviews · Verified · Experienced 2026-06-10 ·
★★★★★
Above and beyond expected service
Above and beyond expected service. Great job. Thank you.
Reply from Premiere Collectibles2026-07-16
Thanks so much, R K! We’re delighted to hear we exceeded your expectations. Your support means a lot, and we’re excited to continue bringing you great collectibles and service! ✨
I ordered a signed record collectable as a gift and it was well received. The item arrived in perfect condition and within time frame (which I was happy about as the strait of Hormuz had been closed...😆)
The item was as described and pictured. Was an awesome Slipknot record and my hubby loved it 🖤🤘
Reply from Premiere Collectibles2026-07-16
Thank you, Samantha! We’re so glad your gift arrived safely and that your husband loved the Slipknot signed record! It’s always exciting when a collectible becomes a special surprise for someone, and we’re happy we could be part of that moment.
We appreciate you trusting Premiere Collectibles for such a unique gift and hope it becomes a standout piece in his collection! 🤘✨
I wanted to cancel as order was expensive and it also had duty on it. That should be upfront every single time. I paid way too much for one poster . Will not order from here again.
Reply from Premiere Collectibles2026-07-16
Thank you, Heidi, for sharing your feedback. We understand that additional costs such as duties and import fees can be frustrating, especially when they affect the overall cost of a purchase.
We appreciate you taking the time to share your experience and will take your comments into consideration as we continue working to make the ordering process as clear as possible for our customers. 📚
F
First Time Customer · 2 reviews · Verified · Experienced 2026-06-17 ·
★★★★★
It arrived in perfect condition!
It arrived in perfect condition. Thank you.
Reply from Premiere Collectibles2026-07-16
Thank you for choosing Premiere Collectibles for your first purchase! We’re so happy to hear your order arrived in perfect condition. We know how exciting it is to receive a new collectible, and we appreciate the opportunity to be part of your collecting journey.
We hope this is the first of many great experiences with us! ✨
Thank you, Troy! We’re thrilled to hear that our communication and customer service made a great impression. We always want our collectors to feel informed and supported throughout their experience. We appreciate your kind words and your support! ✨
