One of a kind product and service
The guys running this are just great. Fast service if you ever need anything, super flexible, dedicated to what they do. Really good features as well. I have been a customer for more than 10 years.
About Premiumize.me
Data updated- Website
- premiumize.me
- Category
- Electronics & Technology
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 12% (3/26)
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About this business
Premiumize.me helps you to remotely fetch, store, process and stream media content. You can use Premiumize in your browser, with our apps and many external tools and plugins.
Is Premiumize.me legit?
Premiumize.me (premiumize.me) has a 4.1 out of 5 rating on OK.one, based on 118 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 12% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Outstanding Customer Service Experience!
Outstanding Customer Service Experience!! Love the platform it’s really an amazing product!!
No complaints at all about Premiumize
No complaints at all about Premiumize. I get exactly what I have paid for, the tech support team went that extra mile too when I had a problem with the system, which eventually was a Cloudflare isssue and had nothing to do with Premiumize. Would highly recommend.
This service is awesome
This service is awesome. They are always on point to answer any questions I have and quickly respond. This service gives me much entertainment. Thank you very much.
Happy Customer!!!
I’m a neophyte when it comes to streaming and Customer Service at Premiumize never gave up on me and successfully resolved my problems. I’m a happy customer, and a fan of Premiumize!
Had an issue with downloading movies
Had an issue with downloading movies. Contacted support team and the problem was resolved almost immediately. They knew exactly what the problem was. Excellent service.
Customer support was quick and clear
Customer support was quick, accurate and clear in resoling my question. While it was simply a misunderstanding on my part they quickly explained the situation clearly, much to my satisfaction. This is the first time I have had to use this service and I am glad I did.
Customer care responds promptly and…
Customer care responds promptly and clearly by email when visit their website. As well, a snafu in them changing billing providers this week caused many subscribers to receive a “Your subscription has been cancelled”, email. They followed up with a clear explanation and assurance all is well, no account cancellation. Well done! Thank you Premiumize!
I don't understand the negative…
I don't understand the negative complaints. I had excellent prompt service and they replied to my inquiry very promptly. I'd suggest subscribing to their shortest plan to see how it works out for you. If you don't like it, move on and lesson learned but so far, they seem great to me.
Perfect Customer Support
My experience was mostly with the customer support which in under one hour they answered. It made me feel that they care about the customer. Even if it's a bit more expensive from the competitors it's still worth it if you consider the fact that they have customer support. The service works perfect and has a very good Web UI.
A VERY HAPPY PREMIUMIZER
As well as the service provided being amazing, the customer service is ridiculously good - fast, kind and to-the-point.
Awesome. Just Awesome.
When I first encountered them a couple years ago, I was wary - who would not be? It is not a "household brand" and with all the scams, it was understandable. I had not had any reason to test their customer service until this past week when a vendor they have used changed T & Cs causing turmoil. They handled it masterfully in speed, encounters, and information. These are clearly real people, not some bot trying to hallucinate and answer.
Best Debrid service out there PERIOD 👏
Excellent service 👏 👍 👌
Great service Great Links I signed up…
Great service Great Links I signed up for the annual subscription!!!
Perfect
The support I received were outstanding.
Quick, courteous and efficient response
Premiumize responded to my query really quickly, and we're able to answer my query efficiently and courteously. I couldn't fault their customer service, it's top notch
Excellent customer service
Excellent customer service. When I first signed up I had some issues getting it to work. Customer service walked me through setting up my system and it now works AWESOME! Have not had any buffering issues at all and everything I have searched has worked flawlessly. I could not be happier!
Great customer service....
Great customer service..... Service is up and running with minimal down time. Pricing is great.... All in a great service!!!!
Awesome service and quick response time
Problem solved very quickly
I had a problem, emailed and I heard back within the day. I was given excellent information to help solve my problem immediately. compared to other companies that offer this service they rock. They are a little more money but that just proved to me that they are worth it.
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