I asked for help with the service and…
I asked for help with the service and they answered very quickly and the service could be alittle cheapier but overall they are great service for what they do.
About Premiumize.me
Data updated- Website
- premiumize.me
- Category
- Electronics & Technology
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 27 reviews
- Replies to negative
- 12% (3/26)
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About this business
Premiumize.me helps you to remotely fetch, store, process and stream media content. You can use Premiumize in your browser, with our apps and many external tools and plugins.
Is Premiumize.me legit?
Premiumize.me (premiumize.me) has a 4.1 out of 5 rating on OK.one, based on 118 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 12% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Barbie’s reviews
Premiumize me is the best debrid service I’ve ever seen, one of the things that touched my heart is when you reach out to the customer support team you actually get a response😧I was a Real-debrid customer I never got this service from them I had to leave them after they went down because it was physically and mentally draining trying to get any answer from them it was like they just vanished and their Twitter account they don’t respond to you also there’s no email I couldn’t take it no more all I needed was a answer to why the links don’t work no more I ended up leaving and lost all the booster points I’d built up i had a lot of them too so it was painful I had a month to go of my plan I couldn’t get in touch with them there was absolutely no way I could reach any type of support I don’t like contention so I just walked away I was told about premiumize me so went online to do my own research to make sure o never find a provider like I had before and I have to say even a blind person can see they are the real deal👍🏽🥰🥰🥰because my guard was up and I wasn’t so trusting after what I had been through I took a 3 month plan saw it was good my guard came down 1/2 way and I took another 3 month plan then 2 days ago changed it and upgraded to the yearly plan I did that because in my opinion after what I’ve seen they are the number one debrid provider also they really look after their customers and you feel safe not having to worry about anything the links are mint👍🏽🥰I seriously & strongly recommend anyone looking for a debrid account to give premiumize me a chance you will never look back or leave them, 🙌🏾🙏🏽🙌🏾finally some peace with a great company who actually cares about their customers thank you Premiumize me you are absolutely amazing
Connectivity issues
My issue was handled promptly. The error was on my end. Not very tech savvy. Very satisfied with the product.
These guys are thieves
Paid for 3 months on my credit card from there website and got no service these guys are thieves don't buy from here.
What when wrong
What when wrong? Everything! Wouldn't accept my credit card. Told me that I had insufficient funds on a virtual card. How ODD is that?
Excellent Support And Great Product
I really don't understand how the rating on this trust pilot is at 2.4! Premiumize product is excellent and very comprehensive. Their support is outstanding, as they clearly demonstrate a caring attitude towards their customers. I needed help understanding some of their features, and they went the extra mile to explain everything, in great detail. Well done Premiumize.....keep up all the good work. Thank you
Horrible service
Horrible service, too many bad links, had very few with real-debrid. Horrible Horrible. Also shows like mash have no links with premiumize.me, tons when real-debrid qorked.
I was a Real Debrid user for many…
I was a Real Debrid user for many years. Now I have Premiumize.me and it works just as well. Very fast downloads and an included vpn if you choose to use it. Price is similar to RD when you go for a few years subscription.
Don't listen to the negative reviews
Don't listen to the negative reviews. This is a great service. Use it the way they recommend and you'll see, there are no issues. You pay for what you get. It's fast, reliable, and easy. I don't know of any other service that has the same reliability, variety, and speeds. Sure, their points system could use an update, but I've not had any issues with it so far, and we use it daily. And they're not 'cheap' in comparison to the other ones with less variety, lower quality, slower and worse streams, or the ones that are actively dying these days. It's still peanuts compared to the mainstream services for movies.
Excellent service
Excellent service, speeds are on target, customer service is adorable, I recommend it!
Nothing but headaches with this…
Nothing but headaches with this service. First they screwed up and did not apply the premium membership for which I paid to my account. Now they have suspended my account (conveniently a few days after I dropped the Paypal dispute) for no apparent reason. Avoid this company at all costs. Look elsewhere.
Got 2 year plan to wish i had not and…
Got 2 year plan to wish i had not and their speeds are slow with Downloader 2 it keeps going to 0 then to full speed then to 0 but Real Derbid was good until they only allow you to have 5 torrents only.
Reply from Premiumize.me2024-12-29
Hi, Thank you for your feedback. The issue you described was an intermittent error caused by overloaded infrastructure. We support dozens of parallel downloads, which may have contributed to the problem. Thank you again for bringing this to our attention.
These people are scam STAY AWAY
When their service does not work, they will try and help a bit. When nothing works after that, they still refuse a refund and then state "I would like to point out that the contract you have concluded with us is legally valid. You cannot simply terminate it prematurely and unilaterally. Therefore, in the event of an unjustified chargeback, we will assign the claim to a collection agency, which unfortunately will incur additional costs for you."!!!! They are prepared to get a collection agency for a service that does not work, blimey... They then state they only use Malaysian law which is not the case, so whatever country you're in, forget that law apparently (not the case but they seem to think so) - absolute scam artists I could not recommend you enough to STAY AWAY.
A bunch of con artists
A bunch of con artists, steal money and refuse to refund. Service is terrible dies not work and automatically sign you to a recurring contact which is not clear in the initial contract terms. Any dispute they ignore you and threaten legal action under Malaysian law which is irrelevant depending where you are located. Steal money then hide and ignore emails. AVOID AVOID AVOID, DO NOT PASS ON ANY BANK OR CARD DETAILS TO THESE CROOKS.
Barbie’s reviews
Amazing very professional service I highly recommend this company one of the things I was impressed with is being able to actually contact customer support and get a reply back I’m so impressed with their kind and very considerate warm welcome I’m really impressed, they deserve the 5 star rating I left them for outstanding quality service👍🏽😊
I don't understand why all the bad…
I don't understand why all the bad reviews of Premiumize.me, The service is top notch, Premiumize.me even has an official android app, both for mobile devices and Android TV. The negative reviews are most likely end user error. The pros: have windows PC handle magnet links with one click. Usenet support, Premiumize.me will convert nzb files into ISO files, or you can configure your favorite download software, like Sabnzbd, Nzbget. VPN, admittedly, I don't really use, but the VPN does work, and has good write up on how to setup. 1000GB cloud storage, excellent value, can make separate folders to index your files. Cons: Price. The price is not crazy high, but compared to Premiumize.me competitors it's a little steep. With that said, Premiumize.me cost is discounted in line with its competitors with Xmas, black Friday, other sales, so not really a con.
no links for firestick
no links for firestick. the was not helpful at all
worst service available
used to be the best but now its just gone all money grabbie! they've upped their fair use factor to 4 for some file hosts with no indication of this happening anywhere on the site, they've also started using a new payment broker which has increased the price with hidden 'tax' charges and forces you to have a subscription that self renews and the best bit is you cant get the service working for a lot of links now and when you do the speed is slow (drop.download offers 1mb/s for free acounts but i cant get anything over 100mb's to download when using this service, it just kicks me to a captcha now) its sad to see this once good multi-host go the same way as all the other! 07/02/2023 update: now after they changed stuff so you can put premiumize links into jdownloader i cant put a direct link into jdownloader cos it just picks up the data on the page not the file associated to the link. for me this service has now become unusable. 19/05/2023 update: a lot of file hosts like drop.download have been removed with no notification, the only usable file hosts left are: mediafire, ddownload and filefactory (and almost noone uses them) which begs the question: what are we actually paying for? because in its current state its basically an overpriced torrent processor! needless to say i wont be re-uping my subscription when it ends.
Service has become virtually…
Service has become virtually non-existent, as has the customer service. Completely useless, especially when taking into account the price. Sound advice: look elsewhere. Update: In reply to the reaction from premiumize.me I contacted customer support. Apparently they had no real answer for the problems I pointed out, so came up with a ridiculous non-answer. When pressed for a real answer they chose to ignore the whole matter. Instead, my expiring subscription was cancelled without any warning, and all files in my cloud deleted within 1 day. Great customer service, eh? They're complete crap.
Reply from Premiumize.me2022-11-26
Hello! Please do reach out to us if you run into any issues. Please mind that we cannot give detailed support on external apps but we currently have no known issues with our API and serve thousands of streams per day.
Hard NO
Thought I'd give it a try. Pulls very few links if any. I'll stick with Real-Debrid, which over the past three years has proven to be nearly flawless.
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