Primehotelbookings (primehotelbookings.com) has a 4.6 out of 5 rating on OK.one, based on 56 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
Rooms were clean and the breakfast was good. The location was just off the highway with plenty of places to eat. Room for parking with a trailer.
Thank you for taking the time to share your experience with us! We’re delighted to know you were satisfied with our service. Please don’t hesitate to reach out for your future travel needs.
Great price. Great customer service.
We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs. Thanks for sharing your opinion!
check in went quickly, staff was very helpful and friendly. rooms were clean. lots of amenities
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations!
Everyone at the hotel was very accommodating. My room was spotless, spacious, quiet, and in great shape. I would highly recommend staying at this location.
Dear Leanne, We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations! Best regards,
The Westgate was convenient to the Convention Center and reasonably priced. Except for a long elevator wait a couple of times, my stay was fine.
Dear Scott, Thank you for sharing your story! We are sorry about the elevator situation. We understand how crucial it is to have reliable accommodations, especially for important events like trade shows. We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs. Best regards,
Stayed at this hotel as an overflow to a Gaylord Opry Conference, and they honoured the reduced conference price before the conference dates! It also had a simple breakfast included, and the walk to the Gaylord wasn't far. Had laundry facilities - which was useful. Overall a pleasant stay at a decent price!
Dear Tina, We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience. We’re here whenever you need us for your next booking! Best regards,
Lilly and Maria paid exceptional attention to detail when securing my accommodations, clearly considering my preferences and being prompt in communicating updates.
Dear Barbara, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations! Best regards,
Prime hotel had two of my rooms broke down into multiple reservations numbers. Meaning, I had to literally check out of the room and re-check into another room based on having separate reservations numbers.
Dear Laurie, We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team. Best regards,
I was a little hesitant to book at first because their rates were so much cheaper than others or even the direct hotel, but everything was fine, smooth check in, they were even able to get a credit for 1 night since the highway was closed and we couldn't get into Vegas until the next day. Good service, would use again.
Dear Angela, Your feedback means a lot to us! We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future. Thank you for choosing us! Best regards,
Great staff, comfortable accomodations, easy parking
Dear Paul, We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience. We’re here whenever you need us for your next booking! Best regards,
Great service. Coordinated a refund from a conference I could not attend due to sickness. Then got a hotel reservation for another conference; right next to the convention centre.
Dear Dave, We appreciate you highlighting this experience! It’s great to hear that our prompt action prevented any inconvenience for your trip. We’re here to ensure your reservations go smoothly, and we’re glad everything worked out for your trade show stay. Best regards,
All very friendly but they chose a very bad hotel.
Dear Roos, We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team. Best regards,
Great experience at the hotel unfortunately the refrigerator wasn’t cool so the protein shakes I brought were not able to be used unless I went downstairs and got ice. Other than that the hotel was amazing.
Dear Customer, Thank you for taking the time to share your experience with us! We are sorry about the refrigerator issue. We will make sure to send your feedback to the hotel directly as well. We’re delighted to know you were satisfied with our service. Please don’t hesitate to reach out for your future travel needs. Best regards,
Excellent localization, services and price rate.
Dear Jorge, Your feedback means a lot to us! We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future. Thank you for choosing us! Best regards,
Clean and nice hotel. Was there for a conference and didn’t get to use the pools but this is a place I would bring my family back to. Good overall service up front as well.
Dear Jason, We’re so happy to hear that you had a positive experience! Your satisfaction is our top priority, and we’re here to make your next reservation just as smooth and enjoyable. Best regards,
Room was nice, accomodations great, food was safe for me as I have a wheat allergy. Check in was easy and pleasant.
Dear Krystie, Thank you so much for your words! We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations! Best regards,
Simple to book - easy check-in - great hotel - excellent value
Dear Rick, We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience. We’re here whenever you need us for your next booking! Best regards,
Close to the convention center. Easy to park and plenty of parking spaces.
Dear Doug, Your feedback means a lot to us! We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future. Thank you for choosing us! Best regards,
Every email I have sent has been actioned immediately. As a business professional, I don't have the time to wait so I appreciate how speedy they are to take care of things.
Dear Customer, We’re delighted to hear that our dedicated team saved the day! Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip. We’ll continue to be vigilant and responsive in managing your future reservations. Best regards,
Very attentive to details and the reservation went without a hitch.
Dear Liver, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations! Best regards,
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