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Travel & Vacation

Primehotelbookings

56 reviews

4.656 reviews
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About Primehotelbookings

Data updated
Website
primehotelbookings.com
Category
Travel & Vacation
Location
United States · Wilmington
Status
Unclaimed
Last 12 months
6 reviews
Replies to negative
100% (4/4)
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Is Primehotelbookings legit?

Primehotelbookings (primehotelbookings.com) has a 4.6 out of 5 rating on OK.one, based on 56 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
SB · 1 review · Experienced 2026-03-16 ·

Pretty simple and straight forward

Pretty simple and straight forward, communications were prompt and helpful.

R
Ryan Gallagher · 1 review · Experienced 2025-11-18 ·

Incredible customer service

I had a unique issue that required some extra effort to solve. Can't say enough good things about Lilly Smith. She communicated clearly, set proper expectations, and then delivered. Such a pleasure to work with. So grateful for her customer service and professionalism.

G
Grace Spooner · 1 review · Experienced 2025-11-17 ·

Easy to communicate

It was very easy to talk to a real person, and very swift responses.

A
Andrew · 1 review · Experienced 2025-10-22 ·

Lilly Smith outstanding job

Lilly Smith was very helpful providing me a final receipt and paid invoice for my records. She was great and easy to work with!

L
LARRY WILLIAMSON · 3 reviews · Experienced 2025-09-19 ·

Lilly

Lilly , the attendant was of excellent service. Great personality also. She deserves a raise and a promotion! Thank You A Satisfied Customer

C
Catheryn · 2 reviews · Experienced 2025-09-18 ·

They have been helpfuland addressed

They have been helpfuland addressed my reservation problem with utmost professionalism.

V
Victoria Battle · 1 review · Experienced 2025-08-01 ·

Lilly from Custom Service was AWESOME

Lilly from Custom Service was AWESOME! Will definitely recommend.

M
Mario B · 1 review · Experienced 2025-04-05 ·

I had to make some changes in the last…

I had to make some changes in the last minute, and they were very accommodating. They confirm and make sure everything was in order. if you are attending a conference at the convention center the location is excellent. The loop service to and from the convention halls is very convenient and easy to navigate.

Reply from Primehotelbookings2025-04-28

Thank you for taking the time to share your experience with us! We’re delighted to know you were satisfied with our service. Please don’t hesitate to reach out for your future travel needs.

R
ROBERT MAGDULE · 2 reviews · Experienced 2025-02-12 ·

Great stay!

Everything was taken care of and the stay was great.

Reply from Primehotelbookings2025-04-28

Thank you for taking the time to share your experience with us! We’re delighted to know you were satisfied with our service. Please don’t hesitate to reach out for your future travel needs.

R
Ruud de Wildt · 5 reviews · Experienced 2025-03-09 ·

I got a great ratefor my hotel in Las…

I got a great ratefor my hotel in Las Vegas and as i rebooked a few times this company is reacting faster then you send them the questions. Really amazing, Fast and very professional and very clear answers

Reply from Primehotelbookings2025-04-28

Your feedback means a lot to us! We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future. Thank you for choosing us!

J
Jean Gagnon · 1 review · Experienced 2025-02-18 ·

The room was clean, i like the place

The room was clean, good service to the restaurant, everything was good for me.

Reply from Primehotelbookings2025-03-06

Thank you for taking the time to share your experience with us! We’re delighted to know you were satisfied with our service. Please don’t hesitate to reach out for your future travel needs.

J
Julie Stevens · 2 reviews · Experienced 2025-02-17 ·

Great hotel with top notch service.

From check-in to check-out and everything in between, went smoothly. The room was comfortable and clean. The staff was exceptionally friendly. My young son even asked if we could stay there forever because the waitstaff was so nice to him.

Reply from Primehotelbookings2025-03-06

We’re so happy to hear that you had a positive experience! Your satisfaction is our top priority, and we’re here to make your next reservation just as smooth and enjoyable.

R
Richard · 1 review · Experienced 2025-01-27 ·

It was very fast

It was very fast. Price was good smooth check-in. Everything went great.

Reply from Primehotelbookings2025-03-06

We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience.

C
Caser · 1 review · Experienced 2025-01-23 ·

Affordable room just off Times Square

Affordable room just off Times Square. Basic room accessories, but comfortable bed and friendly front desk staff.

Reply from Primehotelbookings2025-03-06

Your feedback means a lot to us! We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future. Thank you for choosing us!

A
Allan · 1 review · Experienced 2025-01-07 ·

Great service

Good location, great service

Reply from Primehotelbookings2025-03-06

We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience.

L
Lucy Eisenmenger · 1 review · Experienced 2025-01-19 ·

Great Service and Great Stay!

Reply from Primehotelbookings2025-03-06

We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience.

K
Kennon Walthall · 1 review · Experienced 2024-12-10 ·

Great experpience

Ease of check in and out. Reps on the phone were super friendly.

Reply from Primehotelbookings2025-03-06

We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience.

R
Russ Caci · 1 review · Experienced 2024-12-13 ·

Great Experience

Reply from Primehotelbookings2025-03-06

We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience.

J
Janice Crowe · 5 reviews · Experienced 2024-08-24 ·

Honestly it wwas an expensive room and…

Honestly it wwas an expensive room and we only slept there. No real time spent

Reply from Primehotelbookings2025-03-06

Thank you for sharing your story! And we are sorry for any inconvenience. We understand how crucial it is to have reliable accommodations, especially for important events like trade shows. We’re committed to maintaining that level of service for all your future needs.

c
customer · 2 reviews · Experienced 2024-10-28 ·

Boston Seaport Hotel

Great hotel and price. Responsive to my questions and needs.

Reply from Primehotelbookings2024-11-04

Thank you for taking the time to share your experience with us! We’re delighted to know you were satisfied with our service. Please don’t hesitate to reach out for your future travel needs.