Pro Ads — your go-to marketing agency and advertising solutions partner. At Pro Ads, we help businesses, eCommerce brands, and agencies overcome advertising challenges and grow with confidence. With over 7 years of industry experience, we provide practical solutions and dedicated support to simplify your Facebook and Instagram advertising journey, from launching your first campaign to scaling your business like a pro.
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Is Pro Ads legit?
Pro Ads (proads.shop) has a 4.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 64% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their quick response times, exceptional helpfulness, and dedication when handling complex ad account issues. Many consumers note that the team delivers highly reliable support, maintaining clear updates throughout the entire process and ensuring smooth solutions efficiently.
However, some reviewers were not happy with occasional service delays, noting that getting answers or unbanned accounts could sometimes take longer than expected. A few other people also felt that customer support responses could sometimes be repetitive or quite slow to follow up when urgent technical problems occurred.
Auto-generated from all reviews of this business. For reference only.
This guys are the best, Amazing customer support !!
This guys are the best, Amazing customer support !!
Assistance: 10/10
Step-by-step guidance: 10/10
Support when Overwhelmed the process : 10/10
Customer support: 15/10, the amazing customer service I have ever seen.
Create a new ad account can be overwhelming and unclear, what to do next they make much simpler just follow what they told you to do you will all right.
This guys was just great great 👍
Recommendation: 20/10
Reply from Pro Ads2024-10-11
Hi Daouda,
Thank you so much for the fantastic review! We’re really happy to hear that you had such a positive experience with our team. Your kind words about our customer support mean a lot to us, and we’re glad we could make the process clearer and more manageable for you.
We strive to provide top-notch assistance, and it’s great to know that we hit the mark. If you ever need anything else or have any questions in the future, please don’t hesitate to reach out. We’re always here for you!
Thanks again for your recommendation, and we look forward to supporting you again!
Best,
Pro Ads team.
The guy helped me out so much with my FB ads account. So much knowledge and information and very kind.
Reply from Pro Ads2024-10-05
Hello!
Thank you so much for your wonderful review! We're truly grateful for your kind words. It means a lot to us to hear that we could assist you with your Facebook ads account.
Our goal is always to provide as much knowledge and support as possible, and we're thrilled to know you found our information helpful. Your success is our priority, and we're here to help you every step of the way.
If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re always just a message away, and we look forward to continuing to support you on your journey!
Best regards,
Pro Ads team.
Hello Ramon!
Thank you so much for your kind words! We’re happy to hear that you experienced our service as prompt and helpful. Our team is dedicated to providing immediate support to ensure our customers have the best experience possible.
Your satisfaction means a lot to us, and we’re always here to assist with any questions or needs you may have. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We appreciate your support!
Best,
ProAds Team.
Very fast reactions they help you with every question you have
Reply from Pro Ads2024-09-25
Hey Milan!
Thank you so much for your positive feedback! We're very glad to hear that you found our service both fast and top-notch. We always strive to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.
Thank you for your trust and support, We'll keep providing top class support like always. <3
Best Regards
Pro Ads Team.
Really very good and professional at what they do, they help you if you have problems even after a long time. Their products are very good if you respect all the guides they send you.
I have been a customer for 2 years, they have served me very well in the growth of my business.
Reply from Pro Ads2024-09-27
Hey Nico!
Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that you’ve had a positive experience with us over the past two years. It’s our goal to provide professional support and high-quality products that help our customers succeed.
We’re pleased that our guides have been helpful for you, and we’re always here to assist with any questions or challenges you may face along the way. Your growth is important to us, and we look forward to continuing to support you in the future!
Thank you for being a valued customer!
Best,
ProAds Team
High quality products. Everything has gone great, when there has been a problem they have solved it easily and the support is very fast, they answer in a few minutes. Thank you very much for everything!! I'll buy more.
Reply from Pro Ads2024-09-23
Hey Pedro!
Thank you so much for your positive feedback! We're very glad to hear that you found our service both fast and top-notch. We always strive to provide the best possible experience for our customers, and it's wonderful to know that our efforts are making a positive impact. Your recommendation means a lot to us and motivates us to keep up the great work.
Thank you for your trust and support, We'll keep providing top class support like always. <3
Best Regards
Pro Ads Team.
Pro Ads is amazing you won't regret working with them! Just do it!
Reply from Pro Ads2024-09-19
Hi Alex,
Thank you so much for taking the time to share your experience with us. It was a great opportunity to have you as one of our valued clients and we're thrilled every time you reach out to us for assistance. It's always a pleasure to assist you, and we are committed to achieving successful result on all issues you escalate to our attention.
Please know that we're always here in case you need help, just don't hesitate to message us anytime!
Kind regards,
The Pro Ads Team
THE BEST! SO FAR THIS IS MY FAVORITE GO-TO SHOP FOR DIGITAL MARKETING!! CHEERS FROM INA!
Reply from Pro Ads2024-09-16
Hi!
Thank you so much for your fantastic review! We’re delighted to hear that you’re pleased with our Facebook ad services and the support you received.
It’s wonderful to know that our competitive pricing and customer service have made a positive impact on your experience and made us your favourite shop for digital marketing.
Your recommendation means a lot to us, and we’re grateful for your kind words. If you ever need further assistance or have any questions, don’t hesitate to reach out. We look forward to continuing to support your success!
Best regards,
Pro Ads Team
Love proads. Very great service! Better when credit cards are accepted as payment but Still didn't stop from leaving 5 stars
Reply from Pro Ads2024-09-06
Hi Chase.
Thank you so much for your thoughtful and detailed review! We’re truly honored to have you as a customer and are glad to hear that you’ve consistently received the best from us.
Your continued trust and satisfaction mean a lot to our team. We take pride in prioritizing our customers and ensuring that both our assets and services meet the highest standards. It’s wonderful to know that our efforts have made a positive impact on your experience with Pro Ads.
We'll start accepting credit card payment soon, Thank you for your trust and support.
Best regards
Pro Ads Team.
the profiles are good and the support is very good, the other services are also very good, the difference is the customer service which is really competent and helpful.
Reply from Pro Ads2024-09-03
Hi! Quattro
Thank you for your wonderful review! We're delighted to hear that you're satisfied with our profiles, support, and services. It's especially gratifying to know that our customer service team has stood out and been so helpful for you. Your feedback motivates us to keep up the great work. If you have any more suggestions or need further assistance, we're here to help.
Thanks again for your support!
Team,
Pro Ads.
I have already bought several profiles and BMs from them. They are the best, excellent service and costumer service always available.
Reply from Pro Ads2024-09-02
Hey!
Thank you so much for your amazing review! We’re really glad to hear that Pro Ads made your advertising journey easier and that our suggestions worked well for you. It’s fantastic to know that you found everything you needed to get started and that our team could help you find the right assets.
we’re grateful for your kind words. If you ever need further assistance or have any questions, don’t hesitate to reach out. We look forward to continuing to support your success!
Best regards,
Pro Ads Team
Super helpful support on whatsapp and very quick responses. Also very high quality facebook assets for the price.
Reply from Pro Ads2024-09-02
Hi Xavi!
Thank you for your great feedback! We’re very glad to hear that everything is working well for you and that you found our WhatsApp support fast and helpful.
It’s also great to know that we were able to provide replacements promptly. Your satisfaction is our top priority, and we’re here to help anytime you need it!
Best,
Pro Ads Team
I paid for a service to verify my Business Manager and it was verified in less than 4 hours. For me, that is professional
Reply from Pro Ads2024-08-30
Hi Mnqobi Dube,
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our Business Manager verification service. It’s great to know that our quick turnaround met your expectations.
If you need any further assistance or have any other questions in the future, please don’t hesitate to reach out. We're here to help!
Best regards,
The Pro Ads Team
Their support is top notch, anytime I need help or have a problem with an asset they respond quickly and always fix what I need fixed. For the price you are paying it is a steal.
Reply from Pro Ads2024-08-27
Hello! Cameron Tracy,
Thank you for your wonderful feedback! It’s fantastic to hear that our support team has been both responsive and effective in addressing your needs. We strive to offer top-notch service at a great value, and your comments affirm that we're on the right track.
If you have any further questions or need additional help, please feel free to get in touch. We’re always here for you!
Best regards,
Team Pro Ads
Hi Fecero,
We’re really glad to hear that Pro Ads made your advertising journey easier and that our suggestions worked well for you. It’s fantastic to know that you found everything you needed to get started and that our team could help you find the right assets.
Your recommendation means the world to us, If you have any more questions or need anything else in the future, don’t hesitate to reach out. Thanks again for your support!
Best,
Pro Ads Team
Great and reliable service and Great customer support
Reply from Pro Ads2024-08-26
Hi Kal,
We’re really glad to hear that Pro Ads made your advertising journey easier and that our suggestions worked well for you. It’s fantastic to know that you found everything you needed to get started and that our team could help you find the right assets.
Your recommendation means the world to us, If you have any more questions or need anything else in the future, don’t hesitate to reach out. Thanks again for your support!
Best,
Pro Ads Team
Guys dont buy from this guy, he tells you he has garantuee, he will give you bad account and it will get locked in the next 24-48h and then tell you 24h garantue is over. Such a scammer, he does not even get his account on his own, he has someone in Bangladesh that sells them to him. And dont trust him with account, dont add account you buy from him to your BM if you running ads, good thing I did not do it.
Good thing I only lost 40 USD and I know to not trust him.
I bought a BM nolimit from him last year and tought he would deliver same quality now, but no. Dont trust him.
Reply from Pro Ads2024-08-17
Dear Amir Ghaffari,
We regret to hear about your dissatisfaction, but we believe it's important to clarify the situation for the benefit of all our clients.
Account Recommendation: When you approached us for a US profile, we strongly advised against it. We informed you that US profiles were not performing well and recommended a Philippine profile instead, which has been more reliable. Despite our warnings and the lack of warranty, you insisted on purchasing a US profile due to your urgency.
Account Handling: After receiving the account, it appears you made significant changes, including altering the password and two-factor authentication, which are actions prohibited as they can lead to the account being locked. Unfortunately, this is what happened, and it compromised the account’s security.
Communication and Support: We value transparency and have always been upfront about the risks associated with certain accounts. When you reached out to us after the account was locked, we tried to explain the situation. However, it seems that our attempts to resolve the matter were met with hostility, and you chose to block us on our platforms after using inappropriate language.
Account Creation and Support: All accounts sold by Pro Ads are created internally by our team. This allows us to maintain competitive pricing, ensure the highest quality products, and provide the best possible support to our clients. The claim that our operations are linked to Bangladesh or involve third-party access is entirely false.
Pro Ads has been in this industry for several years, and we are committed to supporting our clients and ensuring their satisfaction. We are proud of our reputation and the trust our clients place in us.
We are always here to assist with any issues and strive to provide the best solutions possible. Should you wish to discuss this further, our support team is available to help.
Best regards,
Harold Gurero.
Pro Ads Team