The manufacturer of the secure and easy-to-use cryptocurrency hardware wallets to protect crypto assets from online and offline attacks, with supporting a wide range of cryptocurrencies.
Is Prokey legit?
Prokey (prokey.io) has a 4.3 out of 5 rating on OK.one, based on 7 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-25.
prokey hardware wallet is no good the services are no good the wallet is useless i been trying over a year now to have them to fix my btc and zcash wallets and no help at all if you're looking for a good wallet prokey is not the way to go they keep telling me to send a screenshot i try and that's failing too, they are going to tell you to get web3 internet which is not in homes yet after a year of using this wallet it sucks and the customer service sucks ditch prokey you're going to have the same problem like i'm having now
Reply from Prokey2024-11-09
Thank you for sharing your feedback. We’re truly sorry to hear that you’ve had a frustrating experience with your BTC and Zcash wallets and that our support did not meet your expectations. Providing reliable and effective assistance is a priority for us, and we regret that you felt unsupported during this time.
We take all feedback seriously and continuously strive to improve our service and products. If technical issues are persisting, we’d like to invite you to contact us again so we can look into alternative solutions and ensure that your concerns are addressed more effectively.
Thank you for your patience and for giving us the opportunity to learn and improve from your experience.
One of the crypto hardware wallet for people who have labtop or PC. It’s more secure than most of hardware wallets and doesn’t need to install application or drivers to run. Customer support have been responsive always and understanding.
Only problem is lack of mobile application and I hope company release an app for mobile users soon.
Reply from Prokey2024-11-09
Thank you for your thoughtful review and for highlighting the strengths of Prokey! We’re glad to hear that you find our wallet secure and easy to use without the need for additional applications or drivers, and that our customer support has been consistently responsive and understanding.
We appreciate your feedback about the lack of a mobile application and understand how valuable this would be for many users. Please know that we’re always looking to improve, and your suggestion is definitely on our radar as we plan future developments.
Thank you for your support and for being part of the Prokey community!
I have used a couple of hardware wallets but Prokey was the best in terms of security and ease of use. This is the only wallet that doesn’t need to install application and works perfectly by a web browser.
Reply from Prokey2024-11-09
Thank you for sharing your experience! We’re honored that you consider Prokey the best hardware wallet you’ve used, especially in terms of security and ease of use. Our goal has always been to create a seamless and secure experience, Your feedback is greatly appreciated, and we’re grateful for your trust.
Thank you for choosing Prokey for your crypto security needs!
I’ve received great customer support since the first day I’ve been using Prokey. This company made using hardware wallet easy for everyone. just by adding more assets, I think they’ll have a bright future in the industry.
Reply from Prokey2024-11-09
Response from Prokey Technologies:
Thank you so much for your thoughtful review! We’re delighted to know that you’ve had a positive experience with our customer support from day one. Making hardware wallets easy to use for everyone is one of our main goals, and it’s great to hear that we’ve achieved that for you. We appreciate your feedback about adding more assets and are always looking for ways to grow and improve. Your confidence in our future means a lot to us!
Thank you for choosing Prokey and being part of our journey.
Prokey is an excellent hardware wallet for anyone who needs to secure his crypto, I have been using Prokey Optimum since 4 months ago and never had a problem with that. customer support is friendly and responsive and even reached my voice to developers to add a feature.
Reply from Prokey2024-11-09
Thank you for your fantastic review! We’re thrilled to hear that Prokey Optimum has been serving you well for the past four months without any issues. It’s especially rewarding to know that our customer support team has been friendly and responsive, and that your feedback reached our developers—it’s all part of our commitment to listening and continually improving. Your trust and satisfaction mean a lot to us, and we’re here whenever you need assistance or have further suggestions.
Thank you for being a valued member of the Prokey community!
Prokey wallets is great! Security is top of the line and the wallet is so easy to set up and use. Would definitely recommend to anyone looking to secure their wealth for the future
Reply from Prokey2024-11-09
Thank you so much for your kind words! We’re delighted to hear that you find Prokey Wallets secure and easy to use. Our team works hard to ensure that our products meet the highest standards of security and user-friendliness, so it’s wonderful to know that you’re enjoying your experience. Your recommendation means the world to us, and we truly appreciate your support. If you ever need assistance or have any questions, don’t hesitate to reach out.
Thank you for trusting Prokey to help secure your wealth for the future!
Best and Most Secure hardware wallet I ever had, I always liked to keep my money under my pillow secure with now with prokey that's possible I should not worry about binance got hacked or worry about anything or stuff like that I will recommend to all crypto traders and investors to get one of these brand.
