Reply from Proliability2026-07-28Thank you for sharing your feedback. We recently changed payment processors, and the new processor charges a fee. This change reflects the rising costs imposed by credit card processors industry-wide and ensures we can continue offering credit card payments as an option. To avoid this fee, we provide an alternative no-cost method, ACH bank draft, which allows you to make payments securely without any additional charge. While entering banking information for the first time may take a few minutes, future payments are significantly quicker once the information is saved.
If you have any questions regarding your policy, please call us at 800-375-2764.
Thank you