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Money & Insurance

Pronto Insurance

103 reviews

4.5103 reviews
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About Pronto Insurance

Data updated
Website
prontoinsurance.com
Category
Money & Insurance
Location
United States · Brownsville
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
0% (0/10)
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Is Pronto Insurance legit?

Pronto Insurance (prontoinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

J
Jose Alejo · 1 review · Experienced 2026-03-25 ·

The employee vero helped me so much…

The employee vero helped me so much that I will be continuing with this company and sharing to my friends and family 10/10 service!!!!!!!

C
Cash · 1 review · Experienced 2026-03-17 ·

Alejandra Avalos made it simple and…

Alejandra Avalos made it simple and easy to obtain my SR-22 insurance. Very efficient and easy to talk to. Thank you so much!

G
GRACIELA MARTINEZ · 1 review · Verified · Experienced 2026-03-13 ·

Took my money but never sent me an…

Took my money but never sent me an insurance card.

L
Lisa Bonham · 2 reviews · Verified · Experienced 2026-03-10 ·

I Love being with Pronto insurance

I Love being with Pronto insurance. They give me exactly what I want at the cheapest price possible. I will never go to anyone else for insurance and I tell all my friends and family to go to them as well. Professional, Quick A+ service.

D
DON T · 1 review · Verified · Experienced 2026-03-07 ·

Pleased.

Pleased overall with the process, and the final premium price was the same as the initial quote without any adverse adjustment/s.

S
Scott Sustek · 1 review · Experienced 2026-02-19 ·

Gera is the Best

Gera was familiar with all the product lines and has helped me on my last two trucks. Last time I only required liability insurance but this time I needed full coverage and Gera searched and found a better rate from the time I went in for a quote to the time I came back in the afternoon I found I had saved some money. This is a top-notch employee who works to find savings for all customers. I'll definitely go back and recommend Gera to my family and friends.

K
KRISTEN NICOLE RODELA · 1 review · Verified · Experienced 2026-02-27 ·

It was quick and easy

T
TIMOTHY LUEVANO · 1 review · Verified · Experienced 2026-02-23 ·

Fast and easy

P
PAUL VEGA · 1 review · Verified · Experienced 2026-02-23 ·

Easy to start policy

R
ROBERTO HEREVIA · 1 review · Verified · Experienced 2026-02-19 ·

Easy to use online service

J
JUAN SILVERIO REYES · 1 review · Verified · Experienced 2026-02-19 ·

Great help

Great help, very patient with me.

R
RICHARD LEE JR HOLBEIN · 1 review · Verified · Experienced 2026-02-19 ·

Need copy of policy

J
JAMES WILBERT II CURRY · 1 review · Verified · Experienced 2026-02-03 ·

The attitude and the knowledge

S
SYLVANUS AGBOR TEMBANG · 1 review · Verified · Experienced 2026-01-28 ·

Goog i love that

S
Socorro Ramos · 2 reviews · Verified · Experienced 2026-01-15 ·

January Policy

Everything was proceeded and purchasing my vehicle insurance was quick.

J
JAMAL RASHAD DAVIS · 1 review · Verified · Experienced 2026-01-03 ·

You can do it online without anyone helping it’s very easy

Cheapest insurance ive gotten

S
San Juanita Cisneros · 1 review · Verified · Experienced 2025-12-31 ·

Payment applied to wrong policy

Payment applied to wrong policy. Twice! I spent an hour and 30 mins waiting for all voids and reversals to take place. after my proof of insurance was issued and policy was “active” I got a call 7 minutes before closing advising my policy had to be reopened and premium increased. Root cause. Misapplied payment and now I am penalized by having to to pay a higher premium. I will be transferring this policy as well to another insurance.

t
twitchmuscle · 2 reviews · Experienced 2025-12-10 ·

El Paso

El Paso, Texas - Pasaino Street location - I have been trying to get a quote from this company for months for home insurance. After satisfying the requirements they asked for, I called back after one month as a follow-up, and the associate named Brenda kept telling me she would call me back, but she never would call me back. I was persistent, so she then resorted to telling me she'll call me right back and then hanging up. After the third time, I decided to just let the issue go. I'm so disappointed. The perception is that Pronto Insurance is a low-rate, substandard insurance company.

S
SELENA JOY CHAVEZ · 1 review · Verified · Experienced 2025-12-08 ·

I paid and still have not gotten my…

I paid and still have not gotten my policy

C
COURTNEY ELIZABETH · 1 review · Verified · Experienced 2025-12-03 ·

Easy fast and cheap

Easiest and fastest to get, super affordable.