Pronto Insurance (prontoinsurance.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I was there at the rosenberg location getting a quote on possible car insurance I talked to an agent Luis and he explained clearly about the price quotes and I was very impressed with Luis and the staff there they were very helpful and very professional In explaining insurance quotes to me he explained them to me very clear and made me feel comfortable I would recommend this location To my family and friends for a excellent staff and professional and if u have any questions Luis would be the best agent to answer all ur insurance and policy neesa
Me and my whole family and friends have Been coming to this insurance company with Maribel for over 20 years and it's always a great and fast experience that says alot about how much they take care of their clients to which at this point makes us feel like family!
Jessica help me with my account very professional and explain to me all my coverages recomend going to her for insurance
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customer · 2 reviews · Experienced 2026-05-07 ·
★★★★★
Went in to get a quote and was helped…
Went in to get a quote and was helped with agent, Jaylene Hernandez and she was very respectful and patient with me and walked me through everything and how everything was going to work, she made the whole process very simple and easy to understand, would definitely recommend going with agent Jaylene Hernandez.
I didn't have a good experience with Pronto. They underestimated the repair by 50%. We had trouble getting a rental car so the repair could be done because my daughter was under 25. By the time my daugther could get the car repaired they are dening the claim.
Great customer service, attentive and polite. Very knowledgeable and provides different options to choose from. Mr. Raul Garza helped me start my policy and I much appreciate the step-by-step assistance he provided. His staff is very friendly and welcoming to the Goliad office.
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Johana Meza · 1 review · Experienced 2026-07-29 ·
★★★★★
Leeann was very helpful
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Richard Espinosa · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Great service from my agent Leann from…
Great service from my agent Leann from the Wharton Tx branch very polite and answered all my questions she’s the best
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Fernando Cuellar · 1 review · Experienced 2026-07-24 ·
Partner was super helpful and it was a breeze to get my coverage needed . Thanks so much .
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Josie Ortiz · 1 review · Experienced 2026-07-23 ·
★★★★★
Great Rates
Great Rates! Best Friendly Service. Rick Is Always So Happy to help out & Very Welcoming! If your looking for good rates and friendly service, This Is definitely the place to come & make sure to ask for Rick!
