PropertyRec.com (propertyrec.com) has a 4.7 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I've finished my research and have purchased a home. I wanted to close my account. Got on a chat with George and he made the magic happen. In just a few painless moments he was able to report that my account has been closed. He did a great job and I am able to move on to working on the details of our new house.
I requested a report on Mar 14th for some documents of which it indicated I would pay $9.95. Then I saw transactions for an additional $7.00 and $1.00. I have no idea what that was for. I neglected to follow up on that. Then, again on Apr 1st, another $9.95 appeared in my account. I found no place on the website to cancel anything or find out what the charges were for. I engaged with a representative on chat, who was able to cancel the account and refund for the April charge. This person was very helpful. I do believe the company needs to do a better job on their website explaining their billing and account procedures and also have a place to cancel any account and/or transaction.
Hello, If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order. The Support Team
Paul responded quickly, provided an answer and closed the account so no further charges.
I had the same bad experience everyone else had. Requested one report for $1; was charged for a subscription that I did not want or need. I called to cancel; easy to do but then a $9.95 charge showed up on my cc that I am disputing. I even told customer service I would not dispute the 3 charges for one report. Still got charged a bimonthly fee.
Hi Judy, If you haven't received your refund yet, please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order. The Support Team
Alexander was incredibly helpful in tracking down my two accounts. He was quick and courteous. His communication was thorough and he answered all of my questions. He deserves 10 starst!
Robert helped me by answering my questions and crediting my account since I was confused about how long my account had been open. I didn't use this account. He was kind and considerate with his words.
I had signed up for 1 report for $1 about a year earlier. Because my credit card bills are paid automatically, I don't often look at them. However, when I noticed that I had been erroneously charged a monthly fee since that one report, I used their chat option and the chat agent quickly resolved the problem and issued me a refund. Should I need another property report, I wouldn't hesitate to use their service again.
Response was quick and precise, problem identified and resolved. Refund has been issued. After reading many more reviews, it appears that this site has a history of unauthorized recurring charges. I hope I get my refund and no more issues.
68 reviews matching