The agent was very helpful and quick to…
The agent was very helpful and quick to respond
PropertyRec.com (propertyrec.com) has a 4.7 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The agent was very helpful and quick to respond
I needed to cancel my account, and it was quick and easy.
Peter was outstanding in his communication and extremely efficient in handling my issue. I will use your service again!
Didn't realize it was reoccurring charges and helped cancel in minutes
Excellent help. Clear, and fast help. Sorry I delayed contacting your company. When I move again I'll remember to use your company again.
The customer service agent helped me with an issue quickly and easily.
I thought that I had purchased a one-time access to view a property. I did not realize that it was an ongoing charge. She was able to cancel and refund the charge within five minutes. I would definitely recommend this company for viewing property and customer service.
The person answered my questions successfully and explained my concerns
This was the easiest thing I have done in a long time with a business. Fast and simple!
I wanted just one transaction not a subscription and then customer service fixed it. Thanks
Ryan did an excellent job in solving the problem!
The quick response and action was great! Thanks
Quickest customer service and resolution ever.
Fast, easy and FAST!
This business has very deceiving billing practices. The "Hidden Subscription" trap is that the site advertises a low-cost, one-off report (usually $1.00 to $5.00); buyers believe they are making a single purchase, but the fine print automatically enrolls them in a recurring $20.00 monthly subscription. I did not realize they kept charging my credit card for months until I had payed over $200. The company did take responsibility when I contacted them and gave me a full refund of all 10 monthly payments they had charged me; they were curteous and dilligent.
Hello Tony, Please contact us at [email protected] and put ‘Refund’ in the subject line. We will immediately refund your order. The Support Team
I wish to say that customer service was superb in helping me cancel. Somehow, I got signed up for this service unknowingly and then it came out on my bank account. So be informed before saying yes. Research the company and what it does first, not after like I did. It will tell you when researching that most property records services can be done free as a public service. Again , however, great customer service.
68 reviews matching