Pleased
Quick, curtious, and freindly staff with a reasonable fee.
About PROSHRED® Security
Data updated- Website
- proshred.com
- Category
- Construction & Manufacturing
- Location
- United States · Elmsford
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 17% (1/6)
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Is PROSHRED® Security legit?
PROSHRED® Security (proshred.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 17% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Talking to a live person who answered…
Talking to a live person who answered all questions and was very pleasant.
On time and professional
On time and professional! Loved that they came to the house and shred what I needed right in front of me. Safe and secure. Will definitely use this service again!
Very professional company and staff
Very professional company and staff. Easy to schedule and the driver was on time and very polite. Everything taken to the truck and shredded. We recommend this company
Will use again next year
On time Rob was very nice and helpful All around, great experience
Very professional and kind
From my first email to the actual pickup, ProShred was professional, but also kind and understanding of my situation. I inherited my mother's house, and it came with a lot of old paperwork. Their pricing was very competitive, and the technician was fast, friendly, and supportive! I have already recommended their residential services to others.
Amazing service
Denise was amazing in explaining the process to me and getting it scheduled. He followed up a few days before, the day of, and a few days later. The staff that came out to shred the documents we also amazing, it was started and completed so quickly that by the time I gave them my payment and signed for the service they were finished, I had to ask them to show me the footage (lol)
Excellent customer service
Excellent customer service. The entire onsite shred process was fast. Obed the driver was very helpful, professional, and courteous. I would definitely use Proshred again.
Win...Win
On time and fast and courteous service...as well as fair pricing...and the come to you...Win...Win
5 Stars
5 Stars, due to the technician’s professionalism, and helpfulness.
Efficient and excellent value
The truck was on time, and the driver very efficient. Very pleased with their service
Excellent Service
I can't recall the gentleman's name that came to collect our documents but he was so friendly and eager to suggest other items to discard to make sure we got our full money's worth on this project. Truly a pleasure to work with you all. I will be reaching out for future shreds.
Great service once again!
You showed up on the date scheduled and your staff was very friendly and professional.
Excellent Experience
Excellent Experience The reason for such an excellent experience with our onsite shredding was the driver. He arrived on time, introduced himself and took the time to explain the process. We have used Proshred for many years, but the driver did not know that. So it was very professional of him to inform us of what to expect. After explaining the process the driver went right to work shredding the many boxes of documents we had. Once done, the driver took me to the truck and pointed out on the display exactly how many bins of documents had been shredded so that we knew exactly what the cost would be for the job done. Throughout the whole process the driver was very up beat and informative. I can honestly say that he is a person that truly enjoys what he does and meeting new people. The driver's great energy and dedication to his job made our onsite shredding an excellent experience.
Reply from PROSHRED® Security2024-05-29
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience.
Great service
The driver called when he was enroute and called when he was pulling up to the house. He was professional, respectful and quick with picking up the papers.
Quick responses and availability to…
Quick responses and availability to make changes esily. Showed up on time
Trust
Honest, gentle and accurate company.
Very poor communication within the…
Very poor communication within the office regarding the time of the truck arriving. When trying to reach the office, three times on hold, "portal number 2". Requested a call back, never got. Finally reached someone at 3:48 and could not get an answer, said would call back. No call back. Truck came at 8:00 am. Driver was great, felt bad about complaining to him. Certainly was not his fault.
Excellent
Good customer service excellent security.