Called
Called explained what I needed he checked and BOOM done!!!!
ProTech Auto Systems (protechautosystems.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-10.
Called explained what I needed he checked and BOOM done!!!!
The person I talked to was friendly. Very knowledgeable to the question I asked. The packaged arrived on time.
I have a 2010 Mustang that I dearly love, great sentimental value (It belonged to my son) and ProTech saved the day. After the ECU failed I spent literally MONTHS chasing different avenues trying to get a replacement. The ECU was experiencing a "Heat Soak" issue due to it's proximity to the hot water radiator return (Thanks FoMoCo for that piece of genius engineering) I ordered it, provided the information requested, and had the replacement in under a week. Quick resync of the PATS system and I was back on the road. Was even able to re-apply a new custom tune to it that I had run on the old one. Thanks ProTech for saving the day and giving me a few more years with my car.
All the help I received was really great. If I need PCM again they will be the one I call for help. Everything worked as described, plug and play, no issues. A special thank you to Chris for answering all my concerns from day one. It's been a pleasure. Great job!! Thank you, Barry
We have a 2004 Ford Ranger that we couldn't figure out why it was losing power and I ordered A computer and keys and the truck started right up and running good again the part was ordered and we had it in 2 days time. Customer service was very knowledgeable and explained everything to us.
Their computer fixed my truck I called a locksmith he paired up my keys My truck is running excellent again thank you so much ProTech you done a great job!
Had an issue with the first ecm that I had received. Called tech support and they said they would send me out another one asap. The second one worked perfectly.
Friendly, knowledgeable and always answered the phone. They answered questions Ford Motor Co. couldn't. I hope I never have to purchase this part again but it was a pleasure to do business with ProTech Auto Systems
You were efficient and on time...Will use you again for sure...
Great product - well remanufactured. Very good price & product arrived in 5 days.
Previous review holds no standing and I can’t take it back. But there customer service is in the process of sending out a new ecm for my truck I had thought I was sending the last review as a message to the company not a a public letter so disregard thanks guys sorry for the confusion they do have great response times
I was helped by Chris he answer question, Sent product and help with technical support. All done in timely manner, My 1997 Ford is back on the road. Thanks Pam, in Georgia.
The ECM that I ordered resolved all of the issues I was having with the vehicle. The order was processed quickly and I received a follow up call from the support team to make sure that I understood what additional steps would be required after installation (a locksmith would be needed for reprogramming the vehicle keys and resetting the immobilzer). I received tracking information when the ECM was shipped and the ECM arrived within a week of when I ordered it. Installation went without a problem and so far everything is working well.
You guys didn’t take long to send me it worked really good
Very professional people to work with. Part arrived in rapid time. Now it's going to the ford garage to be installed and keys programmed.
Great customer service, communication and problem solving if anything ever arises. Products were sent quickly and were as promised.
102 reviews matching