Whenever I call whatever my issues are…
Whenever I call whatever my issues are they handle them fast friendly and quickly. The free oil changes come in handy thank you PMC
About Protect My Car
Data updated- Website
- protectmycar.com
- Category
- Vehicles & Transportation
- Location
- United States · St. Petersburg
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 2% (1/54)
Do you own Protect My Car? Claim this profile for free and start replying to reviews.
Is Protect My Car legit?
Protect My Car (protectmycar.com) has a 2.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 45% give 1 star; The business has replied to 2% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I am very happy with Protect my car
I am very happy with Protect my car. no hassel , good quick service and smooth reimbursement if claims.
Works as it should although ibe only…
Works as it should although ibe only used it for the oil changes and tire rotations so far.
Service with fast response and great courteous
Service with fast response and courteous
Very upset
You are not open on Saturday do you website say you are open close at one but can’t reach anyone to confirm a problem can’t confirm or changes
I have had this warranty on my truck…
I have had this warranty on my truck for a while I had the power train coverage… and soon as I filed a claim for my transmission they denied my claim stating too much transmission fluid was in there… mind you I been driving the vehicle for some time and I did not have a transmission issue…I kept the car up.. and sent them proof..,this company is bad business.. no customer service support..you are literally on the phone waiting to speak to claims for hours… I feel that they denied the claim because they truly didn’t want to fix my vehicle!!!! PLEASE BE AWARE OF THIS COMPANY I HAVE CANCELLED THE WARRANTY ON ANOTHER VEHICLE IN MY HOUSE HOLD.. also I will be seeking legal assistance
PMC - Driveline Coverage Poorly Run Customer Service
I have a contract with Protect My Car for 2 years now. Very Very Poor customer service. Every time I have called I am on the phone waiting to connect with a representative for 1-3 hours. Just today it has been going on 4.5 hours still not connected. How can that be, the top executives should be ashamed of themselves for how this business is handled, I guess they don't care, they are taking the monthly payments from customers and they make the big bucks and the poor customer service reps have to deal with the unhappy customers. I have decided to cancel the extended warranty. I have not been able to use it for any reason. They always find a excuse to not cover the pending claim. This is a very bad business!!
Waiting for my response week 5
Waiting for my response week 5 Bought the truck at 57### Supposed to be a transmission flush 60000 The dealership did it for free Protect my car saying paperwork is not right mileage is wrong Do not buy from them In the 5 weeks it like forty hours on the phone I need a whole new Transmission Protect my car not want to pay out 10 Negative stars
I had call uall from the dealership
I had call uall from the dealership, so did no one answer the phone so I hung up. The service rep Limbaugh Toyota called back and had him on hold so he hung up. And then I called back around 1130 to file an oil change claim. So I was on the phone from 1130 till 310 before somebody picked up and answer the phone for me to be able to file a claim to me that was too long. I think I shouldn’t even have been on the phone no longer than an hour for me to pick up, and that’s my complaint
I have been trying to reach you for about two weeks and you are not answering your phones. I plan to cancel my contact in a week if I don’t hear fromYou
I have been trying to reach you guys by phone for two weeks, each time I waited off and on all day on hold and no one is answering the calls. I am trying to put in a claim for days. This company has the worst customer service ever. I advice anyone that is looking for an extended warranty company , Do Not , I mean, Do not deal with Proctect my car. The worst company ever.
I was on the 2.5 hours trying to get…
I was on the 2.5 hours trying to get service and for 2 days no one has come to the phone. Plllllleasee let me cancel I can't with this company anymore. My last review said an agent contacted me to handle the situation that was A LIE! The situation is not handled
Extremely long hold times
I am going have to agree with the people who have wrote in reviews about the ridiculously long hold times to talk to a representative. I have used the service twice since paying for the service back in 2020 and the repair shop did not have any problems reaching them. My car is in the shop now and they have tried reaching them for now going into 2 weeks now. I do not know what to think. Are they short on help answering the phones? It looks like I am going to have to come out of my pocket to pay for my repairs. Am holding now on the line and has been an hour. Only hear the holding music and the recorded person come in about every 45 seconds to talk about PMC online portal about payment and some other service I do not need at this time. Steve, III
Butterfly Skull Car Seat Covers seat…
Butterfly Skull Car Seat Covers seat covers green But, if you’re someone that spends a good amount of time in the driver’s seaseat covers peugeot 2008t. seat covers peugeot 2008 You also don’t want those pet nails to be pokingseat covers jeep grand cherokee on your new leather seats. seat covers jeep grand cherokee Oasis also offers a 30-day money-back guarantee on these seat covers, which have nearly 2,300 five-star ratings on Amazon.
It's not possible to talk to anyone to submit a mechanical claim... Repair shops stay away...
We cannot recommend this warranty company. It's not possible to submit a mechanical claim online or by phone. We tried for three days in a row to submit a claim by calling 844-256-4762 and waited over an hour listening to hold music before giving up all three times. The photo for the profile shows our third attempt sitting on hold at the 51 minute mark. We work with many warranty companies and this is the only one we cannot recommend in good conscious.
They never answer the phone for oil…
They never answer the phone for oil changes and they have you on hold for hours. Customer service is horrible. Most of the places that accept them never could get in contact with them. They need to upgrade their system.
Do not trust this company they are FRAUDS.
Do not trust this company they are scammers and do not honor their warranty packages. I had their coverage for 9 months on my vehicle and never had to file a claim. My engine blew in my car and they requested 12 months of service records which I provided because I take care of my vehicle and kicked out over $3,000 in work the last year for new tires, parts and other components. They tried to tell me a oil leak from May of the previous year which was REPAIRED was the cause of the engine failure and since the repair receipt was handwritten by the shop owner they denied my claim. They never called the shop to verify and speak with anyone just denied. What a joke! how can someone with a "engine failure" drive their car for almost an entire year without it breaking down?! Lets be real here. They just don't want to cover the service and repairs which I clearly and utterly qualify for and I will be seeking legal action against them and reporting them to the BBB and FTC.
Worst experience of my life beware of…
Worst experience of my life beware of this Warranty company my car been in the shop for over 4 weeks until this day my car is not fixed and I deny my claim
It’s been a disaster to get In contact…
It’s been a disaster to get In contact with the protect my car guys. About 2 or 3 weeks ago I was in the car shop to get something fixed and wanted to know if it’s covered. At one point one service guy was patient enough to wait for 2 HOURS to get to speak to someone from PMC. The other one was not (I don’t blame him. Neither am I.) When I tried to upload the bill, that function was out of service. How do I know those people are still in business? Customer service used to be easy and good, now after being with them for 5 years it sucks because it’s nonexistent. Will definitely look for another provider once my contract with PMC runs out.
I don't know what is going on but at…
I don't know what is going on but at this point I want my money back. I can NEVER get anyone on the phone and had to pay out of pocket to get my car fixed.
The Customer Service sucks!
The Customer Service sucks! There are very unreasonable wait times on the phone regardless of what day or time or reasoning that I call. When I opt to have them call me back, they never do. I wait for hours on the phone to finally talk to someone (if I'm lucky) for only a minute or so to have my issue resolved. Their online portal has also never worked when I've tried to use it. The idea of this program seems alright, but my experience would say otherwise.