Pseyeche

Nobody answered for me to get a return

Nobody answered for me to get a return, so I ended up being out $300

Rahul SampathUnited States · 1 review · Experienced 2026-09-08 · Posted 2026-10-08

I love your company so much

I love your company so much. I made a mistake and did not select pririoty shipping, i requested them to expedite it days after placing the order, they just sent a new one for absolutely free. And the product… pure quality, i wish i could stick it to my eyeball forever lol thanks pseyeche team!

These lenses scratch my eye they don’t…

These lenses scratch my eye they don’t stand place and hug the eye they move off to one side, not a comfortable fit not a good purchase

Great product!

If you are not used to installing these onto your eyeballs.... stay calm, be patient, dont try and rush to freak people out. It will take a little bit to get used to. They are surprisingly comfortable. I was worried it would be like some I tried before but not even close. These are legit. I will order again.

Worth the Price

Fit well with no issue. Wore for long periods (~4/5 hours) without drying out my eyes.

Amazing Customer Service

I ordered a pair of the 22mm full sclera lenses, but unfortunately, they just didn't match my natural eye curvature. Because of health and sanitation reasons, their website states they can't accept returns or exchanges if contacts have been opened out of the bottles. I figured it couldn't hurt to ask customer service anyway, and I am so glad I did! They were incredibly understanding, apologized that the fit was off, and offered to send me a 17mm mini-sclera or a 14mm regular pair completely free of charge. Sure enough, they shipped out the replacement size right away. I was so worried my money was going down the drain, but they completely made it up to me. Absolutely amazing customer service!

Many options!

I know they have a lot to offer. I do have one suggestion, if it's possible. Could there be different sizes of the 22mm blind contacts? I mean sizes like y'all's says 10mm. I found one that was a 9mm. That one moved a little less. So I believe I need a smaller still. I assume that number has to do with the inner curvature.

César Augusto SantosBrazil · 1 review · Experienced 2026-04-08 · Posted 2026-04-08

Order Returned Twice Due to Insufficient Customs Description – Urgent Resolution Needed

I made a purchase of a pair of scleral lenses, and my order was held by customs in my country because it was declared with an insufficient description of contents. I tried contacting the brand via Instagram and chat, but they took a long time to respond. They barely read my messages and simply sent it again, in the same way, and I just saw that my order has been held once more due to insufficient product description. I urgently need this pair of scleral lenses for a very important international project, and their customer service has been terrible. I would like a solution to my problem, as I now urgently need this pair of scleral lenses.

Very Nice 👍!!

I was sent a defective rinegann sclera…

I was sent a defective rinegann sclera that wouldnt stabilize in the center of the eye. The one in the right eye kept pointing to the right and the left eye kept pointing to the left like I was crosseyed ive been ordering from pseyeche for 10+ years they've always worked fine so I assume this was a once in a million mistake but I would like another pair sent either of rinnegan sclera or mangekyo sharingan sclera or a refund to make up for the mistake.

I never received my order

I never received my order. I've written to you and never heard back. Terrible service.

Quinn ChildsUnited States · 3 reviews · Experienced 2026-03-21 · Posted 2026-03-22

I recently had some issues with a pair…

I recently had some issues with a pair of poorly made lenses. The curvature was off and I’ve never had issues with their lenses before. I contacted them and they offered a refund or new lenses of a different size claiming that it may be my eyes that were the issue. It’s not my eyes. When I requested a refund they ignored me and I’ve tried to touch base and been ignored ever since. The next pair of lenses I got came and one lens was stuck to itself folded in half so firmly that it ripped while trying to separate it. I don’t think I’ll be buying from them again. 3 stars because the other couple I ordered I had no issues with. But the other half I definitely did.

Quinn ChildsUnited States · 6 reviews · Verified · Experienced 2026-02-21 · Posted 2026-03-22

For my most recent purchase…one of the…

For my most recent purchase…one of the lenses was folded in half and almost fused together that way… and even carefully trying to unfold it resulted in the lens tearing. I was able to use it because I had no other options but it end up with a hole in it.

Absolutely very comfy to wear

Absolutely very comfy to wear, it kind of narrow the vision veeery slightly but you'll get use to it, it's 10 times better than the mesh one.

Awesome customer service and support

Awesome customer service and support! Great product and will order from again!

Great colored contacts

Great colored contacts. Made the Grinch pop even better. Shipped out fast. Will order another color for fun

Raphaelle MoyrandUnited States · 1 review · Experienced 2025-10-26 · Posted 2025-11-18

The client service is horrible

The client service is horrible, I never could send my lenses back...I've tried every way!!

The contacts are great, but good luck if you have to get in touch with support.

Ive been getting contacts from Pseyeche for a while without any issues, they are great quality and are one of the only places offering UV mini scleras that I know of. However, they accidentally packed me an incorrect pair of contact lenses, and ive had to reach out to paypal to get it disputed because no one got back to me after weeks of waiting for a response from their email or the websites chat. Its been a fairly offputting experience to get a response.

Great contact for cosplay

Great contact for cosplay. Shipment was quick. Only complaint is customer service. There is none. A risk you must be willing take if there is a mistake on your order or a missing order.

Great experience

This was my second time getting contact lenses from Pseyeche, and once again, they didn’t disappoint, a perfect finishing touch for my costume.