Purebred Kitties (purebredkitties.com) has a 4.2 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I’m giving 4 stars because, at the end of the day, I brought home a beautiful, healthy, affectionate kitten, and I couldn’t be happier with her. If I were rating based on communication alone, though, I would probably give 2 stars.
One thing I really appreciated was receiving weekly update videos after placing my deposit. Most of my questions were answered in a reasonable amount of time, and they provide a lot of information to help prepare you for bringing your kitten home.
Where things became difficult was communication consistency. During the month and a half leading up to pickup, I communicated with eight or more different phone numbers and representatives. Every representative I spoke with was friendly, kind, and genuinely seemed to want to help, so I don’t have any complaints about the individuals themselves. The challenge was simply having so many different people involved, which led to information occasionally getting lost. For example, I had informed them multiple times that my mom would be picking up my kitten instead of me, but I still had to repeat that information several times. I also asked multiple times about what paperwork I would need or if there would be anything to sign, but I didn’t receive a clear answer until just a few days before pickup.
I also found the communication about my kitten’s origin to be confusing. During my phone interview, I asked where my kitten and breeder were located and was told the breeder was in New Jersey (or somewhere nearby). Later, I learned my kitten had actually come from Ukraine. That wasn’t an issue for me, but I do think being more transparent and consistent about where the kittens come from would help set clearer expectations for future owners.
The reason I’m still giving 4 stars instead of a lower rating is because I genuinely believe the cattery my kitten came from was an excellent one, even though that information wasn’t clearly disclosed to me beforehand. My kitten arrived healthy, energetic, incredibly confident, and beautifully groomed. She smelled wonderful, looked fantastic, and has clearly been exceptionally well cared for. In every weekly update video I received, her environment appeared clean, and she always looked healthy, happy, and comfortable. I truly believe that if she hadn’t been raised in a quality environment, she wouldn’t be as outgoing and confident as she is today. Her adjustment to her new home has been incredibly smooth, and I think that’s a testament to the care she received before coming home.
Overall, despite the communication issues, I had a positive experience. They genuinely seem to care about making the transition as smooth as possible and provide plenty of resources and guidance for new owners. Most importantly, I ended up with an amazing kitten who is healthy, loving, and everything I had hoped for.
Despite the bumps along the way, I’m absolutely in love with my little Ukrainian princess.
Reply from Purebred Kitties2026-07-28
Thank you so much for your thoughtful review, Briana. We're thrilled to hear that you love your healthy, happy kitten and that she has adjusted so well to her new home.
We sincerely appreciate your honest feedback about our communication. We're actively working to improve consistency and transparency throughout the adoption process, and your comments will help us do better.
Thank you for trusting Purebred Kitties. We wish you and your little princess a lifetime of love and happiness! ❤️
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Connely Hill · 1 review · Experienced 2026-07-23 ·
★★★★★
Very helpful staff
Very helpful staff that can answer questions to help you secure your kitty. My 7 month old showed up much quicker than I expected!
Reply from Purebred Kitties2026-07-23
Thank you so much for your kind review! ❤️ We're delighted to hear that our team was able to answer your questions and help make the adoption process smooth. We're also so happy your kitten arrived sooner than expected!
Thank you for choosing Purebred Kitties—we wish you and your new furry family member many happy years together! 🐾
A
Annonymous · 2 reviews · Experienced 2026-07-08 ·
★★★★★
Everything went better than I could…
Everything went better than I could have imagined!! Archi is the sweetest, most playful kitten 😸!! We are happy and enjoying each other's companionship!! I am truly grateful to be his pet Mommy!!
Reply from Purebred Kitties2026-07-23
Thank you so much for sharing this wonderful update! ❤️ We're thrilled to hear that Archi has settled in so well and is bringing so much joy to your home.
It means the world to us to know that you and Archi are already building such a special bond. We wish you both a lifetime of love, happiness, and unforgettable memories together. Thank you for choosing Purebred Kitties! 🐾
I am very happy with the maine coon kitten I recently purchased. The staff was very professional, answered all my questions and kept in contact. The kitten arrived on time with no delays. The kitten is beautiful, happy and healthy. The kitten appeared exactly as shown on the website and just stunning! I ended up using a flight nanny and was very happy with him. When deciding on picking the cargo option consider the time of year. Below 20 degrees and above 80 degrees is not an option. In the end it is the better option for the cat in keeping them calm. I recommend this company and will definitely use them again.
Reply from Purebred Kitties2026-07-23
Thank you so much for your wonderful review! ❤️ We're thrilled to hear that your Maine Coon kitten arrived healthy, happy, and exactly as you expected.
We're grateful for your kind words about our team and the flight nanny service. Thank you for your trust and recommendation—we hope you and your new furry family member enjoy many happy years together. We'd be honored to help you again in the future! 🐾
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Angie Baker · 1 review · Experienced 2026-07-19 ·
★★★★★
Purebred Kittens has been very helpful…
Purebred Kittens has been very helpful in matching us with a breeder for the kitten we wanted. It has been a roller coaster ride (not Purebred’s fault at all) and they have been very helpful and supportive. We are so excited to welcome our new kitten home soon. Thank you for all of your help! We will write another review/updated review when we have our kitten home with us.
Reply from Purebred Kitties2026-07-23
Thank you so much for your kind review! ❤️ We're delighted to hear that you've had a positive experience with our team throughout your adoption journey.
We truly appreciate your patience and trust, and we're just as excited for your new kitten to arrive home. We can't wait to hear how everything goes and look forward to your updated review. Thank you for choosing Purebred Kitties! 🐾
Bengal kitten purchased died less than a week from delivery.
Kitten was diagnosed with FPV post mortem.
Feline Panleukopenia Virus has an incubation period of up to two weeks, meaning that kitten most likely came ill or acquired illness on extensive travel from Ukraine to Philadelphia airport where she was picked up on a very cold day in February at an airport parking lot.
When I took the kitten for its first vet visit, 3 days after delivery, she had a fever which the veterinarian treated with subcutaneous fluids and antibiotics.
Supposedly the kitten had its FPV vaccinations in order, so FPV was not high on the list of diagnosis. Since there were no cats living in my household nor have there ever been the only conclusion is that I received an unhealthy kitten. The kitten did not make it to its follow up appointment as it died at home. The deceased cat was taken to the vet who tested it for FPV and it came out Positive.
I requested a refund from Purebred Kitties who gave me an extensive run around despite providing them with all the medical records from the vet to no avail.
They supposedly have a "Health Guarantee" which they do not honor. They also manage to remove negative reviews from Trustpilot as this is my third criticism of my experience with them and surely it will be removed.
Reply from Purebred Kitties2026-07-15
Hi Claudio,
We are truly sorry for your loss and extend our sincere condolences.
We will be reaching out to you via text message or email to discuss your concerns further. If you have any additional veterinary records, laboratory results, or supporting documentation that has not yet been submitted, please email them to [email protected] so our medical and compliance team can review them promptly.
Again, we are sincerely sorry for your loss, and we appreciate you taking the time to share your experience.
Sincerely,
Purebred Kitties Team
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Roz · 1 review · Experienced 2026-07-08 ·
★★★★★
There was great communication and they…
There was great communication and they kept us updated throughout the process.
Reply from Purebred Kitties2026-07-14
Thank you so much for your kind review! ❤️ We're so happy to hear you appreciated our communication and updates throughout the adoption process. We wish you and your kitten a lifetime of happiness! 🐾
— Purebred Kitties Team
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Corina Toth · 1 review · Experienced 2026-07-06 ·
★★★★★
This is my first time ever buying and…
This is my first time ever buying and adopting a Mainecoon, so I was a little nervous about it. Communication was great, I got photos of Gavin every week up until it was ready and time to get him. Very first day he made himself at home within a few hours. :)
Reply from Purebred Kitties2026-07-14
Thank you for your kind review! We're delighted that Gavin settled in so quickly and that you had a great adoption experience. We wish you both many happy years together!
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Erika De Leon · 1 review · Experienced 2026-07-12 ·
★★★★★
Heartbreaking Experience and Lack of Transparency
We adopted our Abyssinian kitten, Canelo (Dallas), from Purebred Kitties on April 20, 2026. From the moment he came home, Canelo was the perfect kitten loving, intelligent, playful, and full of personality. He quickly became part of our family.
Unfortunately, within weeks of adoption, we began noticing health concerns. We brought him to multiple veterinary appointments, including an emergency visit on May 23rd, after seeing changes in his energy, appetite, and breathing. Despite our efforts and repeated medical evaluations, Canelo’s condition worsened. On June 13th, he was diagnosed with pyothorax, a severe chest infection requiring emergency treatment and surgery. We spent nearly $15,000 attempting to save him, but despite the incredible efforts of his veterinary team, Canelo tragically passed away less than two months after coming home.
The most painful part, aside from losing him, was Purebred Kitties’ response afterward. We provided his medical records and requested support, but they stated the condition was “acquired” and therefore not covered under their warranty. However, Canelo’s veterinarians could not determine the exact cause of his pyothorax. Their conclusion that it developed after adoption was based on assumptions, despite the fact that Canelo was indoor-only, never exposed to other animals, and showed health concerns shortly after arriving home.
We also requested Canelo’s complete adoption and health records to better understand his medical history and the care provided before adoption. Despite multiple follow-ups, we did not receive the requested documentation.
Our biggest concern is the lack of transparency and accountability. When families trust a breeder with a living being, they deserve honesty, communication, and support especially when something goes terribly wrong so early on.
Canelo was not a transaction; he was our family. He brought us immense joy during the short time we had with him, and we will always cherish him. Unfortunately, based on our experience, we cannot recommend Purebred Kitties to future families.
Reply from Purebred Kitties2026-07-13
We are truly sorry for the loss of Canelo and extend our heartfelt condolences to your family. We understand how deeply painful this has been.
We take your concerns seriously and would appreciate the opportunity to speak with you directly. We will be reaching out to you via the email address and phone number associated with your adoption so we can discuss your concerns further.
Again, we are deeply sorry for your loss and appreciate you taking the time to share your experience.
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Alex V · 1 review · Experienced 2026-07-05 ·
★★★★★
Unfortunately I was sent a cat with two…
Unfortunately I was sent a cat with two stomach parasites which ultimately spread due to the stressful journey from Ukraine to the United States. He is such a good boy and so kind but this is unacceptable. As this company is shipping cats from Ukraine they must ensure the cat has no parasites before they ship him. The shipping process was also quite miserable as they had me wait 3 extra weeks when claiming he was ready, leading to having to pay a flight nanny an additional 300$
Reply from Purebred Kitties2026-07-06
Thank you for sharing your experience. We sincerely apologize for the health concerns your kitten experienced after arriving. His health and well-being are very important to us, and we're glad to hear he is now doing well and has such a loving home.
All of our kittens receive veterinary care and are examined before travel. However, we understand how stressful international travel can be, and we take concerns like yours seriously. We appreciate your feedback and will continue working with our breeders and veterinary partners to maintain the highest standards of care.
If you have any additional questions or concerns, please don't hesitate to contact us at [email protected]. We're always here to help.
We wish you and your wonderful boy many happy and healthy years together.
This was one of the best experiences I could have had when adopting my girl. It was made so easy and with so much care, and I feel ready to love her forever. 💕
Reply from Purebred Kitties2026-07-06
Thank you so much for your kind review! We're thrilled that your adoption experience was smooth and filled with care.
Thank you for choosing Purebred Kitties. We wish you and your beautiful British Longhair girl a lifetime of love and happiness! 💕
On 6/6/2026 I reserved a kitten. The communication was clear and I could always get an answer on questions that I had asked. I am very satisfied with the adoption process. I took my kitten to our veterinary and he is very happy and healthy.
MGilmore
Reply from Purebred Kitties2026-07-06
Thank you for your wonderful review! We're delighted to hear that you had a smooth adoption experience and that your kitten is happy and healthy.
Thank you for choosing Purebred Kitties. We wish you and your new furry family member many years of love and happiness!
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Lauren · 1 review · Experienced 2026-06-24 ·
★★★★★
Excellent communication from all…
Excellent communication from all parties involved. From the first communication and kitten reservation back in April- all tge way until June when we received her. And the kitten is PERFECT!!!!
Reply from Purebred Kitties2026-06-30
Thank you for your amazing review! We're so happy to hear that you had a great experience with Purebred Kitties and that the communication throughout the adoption process met your expectations.
We're thrilled your kitten has arrived safely and is absolutely perfect. Wishing you both many happy years together!
Our Sweet, Perfect Kitten Has Been a Dream Come True!
We had an absolutely wonderful experience with Purebred Kitties! From start to finish, the process was smooth, professional, and they were always available to answer my questions.
Most importantly, our kitten exceeded every expectation. She is healthy, incredibly sweet, cuddly, and so well-socialized. From the moment she came home, she was confident, affectionate, and eager to be with people. It’s obvious she was raised with love and care.
She truly is everything we were hoping for and more. If you’re looking for a breeder that prioritizes temperament, health, and giving kittens the best possible start in life, I would highly recommend Purebred Kitties. We couldn’t be happier with our newest family member!
Reply from Purebred Kitties2026-06-30
Thank you for your heartfelt review! We're so happy to hear that your kitten is healthy, affectionate, and settling into your home so well.
Your kind words mean so much to everyone at Purebred Kitties. Thank you for your trust and recommendation—we wish you and your newest family member many years of happiness together!
I Brought a Silver Bengal Kitten Though Purebred kittens she’s healthy and is so beautiful the process might seem a little sketchy I was worried but the team did all they could to easy my nerves from live zoom calls to updates weekly she was my Birthday present purebred kittens is legit I highly recommend them
Reply from Purebred Kitties2026-06-30
Thank you so much for your wonderful review! We're thrilled to hear your Silver Bengal kitten arrived healthy and has been the perfect birthday gift.
We're glad our team could help ease your concerns with regular updates and live video calls. Thank you for your trust and recommendation—we wish you and your beautiful kitten many happy years together!
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Paul Haust · 1 review · Experienced 2026-06-19 ·
★★★★★
This was a very easy and enjoyable…
This was a very easy and enjoyable experience. The staff was great, they responded to emails and queries quickly. Their approach was very up front and honest. Would definitely work with them again.
Reply from Purebred Kitties2026-06-30
Thank you for your kind review! We're so glad you had an easy and enjoyable experience and that our team was able to provide prompt, honest, and helpful service.
We truly appreciate your trust and look forward to helping you again in the future!
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Yasmine · 1 review · Experienced 2026-06-11 ·
★★★★★
As a first time getting a kitten
As a first time getting a kitten , the process was straightforward, everything was explained thoroughly and I also appreciated the weekly email updates as I waited for my new fur baby. The team stayed in touched and answered any questions I had right until i received my kitten. I recommended purebred kittens to others. Thank you!
Reply from Purebred Kitties2026-06-30
Thank you for your wonderful review! We're so happy your first kitten adoption was a smooth and enjoyable experience. It was our pleasure to keep you updated and answer your questions along the way.
Thank you for your recommendation, and we wish you and your new fur baby many happy years together!
I recently adopted a kitten. All seemed well, but after having her only several days I noticed a red-colored portion of her rectum sticking out. I was concerned as I knew this was not normal1 After taking her to be examined by my vet he said it was a prolapsed rectum. She had surgery to fix it the same day. I paid close to five-hundred dollars for the surgery! I'm trying to be compensated for this charge, but I feel the people who I spoke with don't really care! I definately will not be buying a kitten from them ever again. I was told the kitten had a perfect health record? I'm very disappointed as to what happened with her!
Reply from Purebred Kitties2026-06-25
We're very sorry to hear about your experience and the stress this situation has caused. We understand how concerning it must have been to discover your kitten's condition and have her undergo surgery so soon after arriving home.
Please send the veterinary records to [email protected] so our team can review the case. We appreciate you sharing your feedback and wish your kitten a full and speedy recovery.
I had a great experience with Purebred Kitties. They were super responsive and great with keeping communication throughout the process. The process was pretty simple and we were in close contact with our flight nanny. Our little Oriental Shorthair kitten is so sweet and healthy. We are very grateful to have her in our family.
Reply from Purebred Kitties2026-06-25
Thank you so much for your kind words! ❤️ We're thrilled to hear that you had a great experience and that your Oriental Shorthair kitten arrived happy, healthy, and full of sweetness. It was our pleasure to help bring her home, and we wish you many wonderful years together. Thank you for trusting Purebred Kitties! 🐾
every cat was there at every age, every color and every breed you could think of . although it was a bit pricey and some cat breeds were either minimum to adopt or very little on the page and it would be better if they were to take off the adopted cats , otherwise everything was great. I strongly suggest you find a cat here. there is hundreds and hundreds of cats here waiting for there forever home !
Reply from Purebred Kitties2026-06-25
Thank you so much for your wonderful review and recommendation! ❤️ We're thrilled to hear that you had a great experience and found the perfect cat. We truly appreciate your feedback and will take your suggestions into consideration as we continue improving our website and adoption process. Thank you for helping us connect more kittens with their forever homes! 🐾
