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Pure Diesel Power

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188 reviews

4.6188 reviews
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About Pure Diesel Power

Data updated
Website
puredieselpower.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
88% (15/17)
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About this business

At Pure Diesel Power, we believe that KNOWLEDGE IS POWER!Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts.Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines.We use one simple equation: Price + Quality = ValueWhether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment.We want to provide unparalleled service!We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP!Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.

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Is Pure Diesel Power legit?

Pure Diesel Power (puredieselpower.com) has a 4.6 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the exceptional customer service, noting that representatives are always ready to answer questions and provide expert guidance. Many buyers deeply appreciate the fast shipping, quality products, and the remarkably smooth ordering process for their vehicles. However, some people mentioned receiving the wrong parts or items that did not fit properly during their projects. A few reviewers also noted that dealing with these occasional delivery or sizing mistakes made parts replacement a bit frustrating. Despite these occasional hurdles, most consumers remain very satisfied and plan to continue shopping here.

Auto-generated from all reviews of this business. For reference only.

What people say

The items I ordered said they were in…

The items I ordered said they were in stock. I received a call the next day saying they were not in stock and I should have read the fine print on check out window saying to call and verify items are in stock. I paid $80 to have the remaining items delivered within 3 day. I received the items in four days. The whole experience was horrible

Reply from Pure Diesel Power2024-02-02

Hi Glenn, thank you for your review. Our site does not indicate items are in stock for any of the items you purchased. The 3 items stated in the estimated shipping time that they "Usually Ships By Next Business Day". We do state on our cart page, right below the checkout button "If you are in a hurry to get your parts- Please email us, chat with us, text us, or call us at 715-254-1833 to confirm availability before placing your order. Availability on some products changes hourly and we are unable to reflect stock status on our site in real time." We also state this in red lettering right at the top of the terms and conditions page that you agreed to. It also states "We will notify you of any order delays as soon as possible after your order is processed, generally by the next business day." We did contact you on the 24th. Additionally, you placed your order on a Tuesday, January 23rd at 7pm CST via the 3 business days or less shipping option. This makes your expected delivery date 3 business days after the shipment date, which was Wednesday. Thursday is the first business day, Friday is the Second, and Monday is the third, which is when your (latest arriving) item was delivered. This is also explained on our shipping page & terms & conditions page. Your intake was delivered the 25th (the next business day, so delivered earlier that promised) and your fuel filter conversion kit was delivered the 29th (on time). When the one item on the order was credited, the shipping was discounted accordingly as an item was removed, so you only paid $62.39 for shipping. We serviced your order to the highest of standards and yet you are still unhappy. I hope you have better luck in the future, but you cannot simply disregard everything we write in our terms and conditions, shipping page, and cart page, agree to them, and then slander my company. If you wish to discuss this further, please reach out to Garrett at 715-254-1833 extension 014. In the future, if you need parts in a hurry, please be sure to call if you are unsure about availability or shipment times. It will be a better experience for you moving forward so companies can properly understand your expectations and advise accordingly.

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