PURI5 (puri5.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 11% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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James D. · 3 reviews · Experienced 2024-09-09 ·
★★★★★
Products are okay
Products are okay. Had the wax pen for couple months, then bought a replacement bowl for it but still wasnt working. Emailed out to them about problem and went back and forth and sending pics; did this with no resolve. They just stopped getting back to me and did not fix the problem. After that, stopped buying from them. I can get better pens from my local shops.
This product is the most defective piece of sh-it I've ever encountered. Mine wouldn't even charge I never got to use it at all. There customer service is even worse than there product they never replied or responded to my inquiry. So I'm disputing the charge with my bank.. fuc em. They are not gonna rip me off and get away with it. One of the buttons is even broken
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Henna · 2 reviews · Experienced 2023-05-20 ·
★★★★★
Honest REVIEW - BAD SERVICE / RUDE PEOPLE
Honest review- One of the most over rated food services around been a month and have good repetition almost every 2 days and not to forget- they even have trouble in remembering if they hve sent the food or not! And when you call them - they are even rude! Surprising !!!! Quality has been compromised too…. Much better options available with better food options!!!! No more PURI ☹️😖😖😖
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kevin skillin · 1 review · Experienced 2023-03-21 ·
★★★★★
WOW soo bad
WOW
Bad product
Worse customer service
Look elsewhere
Lasted just over a year and burnt out
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Customer · 3 reviews · Experienced 2023-01-30 ·
★★★★★
Incredibly rude customer service
Incredibly rude staff. I have no issue with the return policy, BUT, trying to get a straight non-snarky answer out of them is just not possible.
I DO NOT RECOMMEND THIS COMPANY AT ALL
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Wind Cloud · 2 reviews · Experienced 2023-01-06 ·
★★★★★
Air flow is Terribad close to none…
Air flow is Terribad close to none nothing to adjust airflow really ..? the experience overall is Not Good the bubbler doesn't fit properly on the O ring plain stupid conception i almost lost it catch it before falling on the floo i reach out to customer services they told me to send it back at my expenses and they will analyse it and send back a new units complete nonsense since i have to pay for another COD cuz i am in Canada btw when you purchase they do not mention the COD be AWARE DO NOT BUY THERE IS BETTER STUFF OUT THERE FIRST AND LAST TIME PURI5HIT !
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JN · 7 reviews · Experienced 2022-11-17 ·
★★★★★
Fantastic Pen!!!!!
I really wish I bought this sooner! I've been eyeing on the GIG for a VERY long time now and I'm so glad I bought it. The flavor is absolutely amazing and the clouds are mind-blowing for such a small device! The prices are very reasonable as well. I will be a returning PURI5 customer.
C
Cheyenne · 1 review · Experienced 2022-10-27 ·
★★★★★
I love my magnum 3
I love my magnum 3. My only reason for 4 stars is the power button is jammed and it just stays on. I have to take the battery out to turn it off and put it back in to turn it on. If anybody knows how to fix this that’d be great!
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Mohammed Hassan · 5 reviews · Experienced 2022-10-19 ·
★★★★★
Repeated customer
Repeated customer - I love the products, works really well but lost the chamber filter to my titanic 3. When trying to buy another part I was shocked to see the shipping costs of $50 for a $15 part. I Spoke to the team and was informed that nothing can be done to lower the price of postage and the method of posting could not be changed. I now have a £140 vape which cannot be used as I am not willing to pay $50 for a part which is near enough half the price for another vape. Think carefully before purchasing the product!
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Amber Jonës · 3 reviews ·
★★★★★
keeps saying it's protected and shutting down
it works, but my vape keeps saying "protected", and shutting off. I've charged it, and it has a full charge. The charge never lasted very long anyways. Overall using this vape was a frustrating experience.
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LJ · 1 review ·
★★★★★
Was OK until it Broke
I liked the Magnum 2 until it stopped working roughly 2 years after I purchased it. I took EXCELLENT care of the pen, and used it once a day (with a break of 10 months where it wasn't used at all). The battery/charge was always tempermental, but as long as I remembered to bring a charging cable everywhere, this was fine. NOW, the pen won't charge at all, and thus is useless. Since lithium-ion batteries degrade over time, I purchased a new one in case this was the issue; it wasn't. (I also purchased a new charging cable and tried different outlets). After about a year of use, it's a dud.
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Lenn O. · 2 reviews · Verified ·
★★★★★
Very responsive service and fast…
Very responsive service and fast shipping. Will definitely come back to order more soon. Thank you
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Debra Stewart · 4 reviews · Verified ·
★★★★★
Great company
Great company , that backs products and keeps consumers happy , I am a return customer and will be back n
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Skull · 1 review · Verified ·
★★★★★
Recommended
Very easy to use and very smoothI. Put the bubbler on it and you'll never cough again. Definitely taste the botanical more.
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Casasiesta · 2 reviews · Verified ·
★★★★★
Great product
Great product. Easy to use and keep clean.
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Mark Gore · 2 reviews · Verified ·
★★★★★
I am so pleased with any product I…
I am so pleased with any product I have bought from this company . The quality is the best I have ever had . The customer service is what you dream of having . I purchased the gig pro and some bowls for it . I also purchased a magnum 3 with bubbler. Both where exactly what was advertised and even more . I have saved lots of cash for buying both of these products . I am very happy I purchased from this company and highly recommend it to family and friends .
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Jusciedison Cella · 7 reviews · Verified ·
★★★★★
The magnum 3 vape is great cause it…
The magnum 3 vape is great cause it males vape smoke which is healthier than normal smoked so that is a great choice for those that I want to smoked and being health!
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MARCELO CASTRO · 1 review · Verified ·
★★★★★
Amazing product im really glad for it!!!
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Kimberly Anglin · 1 review · Verified ·
★★★★★
Great for wax
Great for wax. Good smooth hits.
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Carl Lamancusa · 6 reviews · Verified ·
★★★★★
Amazing customer service!
Amazing customer service. Handled my warranty quickly, and foxed any problems I had. I would highly recommend this company! They have the best vape products as well as customer service!