good communication
I was not happy about the service but quality patches try hard and communicate more to make the patches as I like and resend it again. I received at the end very beautiful patches.
At Quality Patches we make beautiful custom patches for any purpose. Whether you are part of an organization, a member of the military, celebrating an event, remembering a loved one, or simply love patches, we can create your perfect patch.
Written by the business, not verified by us.Quality Patches INC. (qualitypatches.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-11.
I was not happy about the service but quality patches try hard and communicate more to make the patches as I like and resend it again. I received at the end very beautiful patches.
These guys are great,fast and affordable! The product I wanted was accurate and very pristine! Will do more work with them in the future!
Very responsive and fast! Just found their website on Google one day and decided to go with it. All the patches came out perfect and I was very impressed
Multiple patch test runs for a custom jacket. My project manager Simon Carlos - had it all under control - coordinated the design file edits, changes in shipping, billing, etc. Was a crazy and constantly changing project over 6 months. Great patches! My cleint was very happy.
Great customer service, fast turnaround times, even better pricing!
Hugo and Ross are the BEST! Their response time is almost immediate and the quality of the patches is excellent. Thank you QP for all of your help, you are my ONLY GO TO!
After searching numerous avenues for a website to have a patch made I stumbled on Qualitypatches.com. I am very glad I did as they were extremely helpful with the development of what I was wanting. On top of creating the idea they were very transparent with each step. I was very happy with how they allow unlimited changes and won’t ship the patches until you are 100% satisfied. I will definitely use them again if/when I want more patches.
I have been dealing with Qualitypatches.com for about a year and the entire time I have had hugo to personally deal with. He always emails back quickly the price is great the quality is exceptional and even the delivery time is as good as it can be. Communication is always clear and product quality has never once let me down. They have helped me launch my patch of the month club and i have never had to worry about getting the patches on time. Tim
I have placed several orders with Hugo and each time, my experience has been great. Clear communication and the products have been excellent. I will continue to order from Hugo.
Great patches, had an oops with my last order and my patches were replaced asap Great customer service. 👍
After waiting almost two (2) months here in Germany from three (3) different German patch producing companies which have been unable to produce accurate patches, we found Quality Patches via the web. From the first moment it was a professional contact and they was always willing to do changes within very short time periods by a steady kind conversation. From the first contact here out of Germany just by E-mail until the patches arrived with FedEx at our office it took almost there (3) weeks depending on two (2) different company patches of our security operators and instructors. Samples have ben product within 24 hours where here in Germany we have been waiting for a sample by almost two (2) weeks. In result e highly recommend Quality Patches and there work and by the next patches we need for our units, we will work together again without hesitation.
Great communication, clear pricing and a trouble free process for creating my custom patches. Fast turnaround and delivery were an added bonus! The quality and detail of work was very high and we're very pleased with the entire process and end product. will be using again if we need more making :-)
After getting sample art from over 10 companies, quality patches was the only to accurately replicate my provided art. They were very responsive and willing to make changes until I was happy with the sample art. They had a sample pvc patch the next day, and the patches were at my door in less than two weeks. Will confidently use them for future patch needs
I am extremely pleased with my patches! I'm a picky person and was a bit hesitant at first but read reviews that were very good so I walked the plank and submitted my order... Communications are excellent even if changes need to be made! Order went to production quickly after confirmed! Shipment was super fast! When I received my patches I was so impressed! These patches are GREAT! Couldn't ask for a better representation of my artwork! Embroidery work is exceptional and thread colors are vibrant! I will use Quality Patches again! Why go anywhere else... Thank You!!!
The quality of the patches is top notch. Furthermore, communication with them is also top notch. They will take requests and adjust samples. All in All, definitely worth the time/service/payment.
I was in need of personalized tags for our Amazon sales. We were under a time crunch. Our representative got our information, sent our proof for approval within two days and I received the items within two weeks and they are perfect. They are exactly what we needed. Thank you so much for not only excellent work but also for the speed at which we received the product.
I must say I was extremely impressed with the quality of the patches they produced. Honestly exceeded my expectations. Very fair pricing for such quality. We will definitely be reordering and submitting additional designs. Thank you guys for a job well done. So happy to see there is still pride and professionalism.
I have been dealing with Shane and he's been A1 with service.
101 reviews matching