Quillbot is an AI-powered writing platform that helps professionals worldwide refine their writing, enhance clarity, and express their ideas effectively. Available on the web and as a browser extension and mobile app, Quillbot integrates seamlessly into workflows, so you can write confidently anytime, anywhere. From important emails and reports to creative content, Quillbot has a solution for every writing need. With a suite of intelligent tools—including paraphrasing, grammar checking, humanizing, and AI detection—Quillbot makes writing faster, easier, and more impactful. Trusted by 35 million people, we’re dedicated to helping everyone write without limits.
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Is Quillbot legit?
Quillbot (quillbot.com) has a 4.8 out of 5 rating on OK.one, based on 213 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently find the online platform extremely intuitive, fast, and exceptionally helpful for improving their daily writing, grammar checking, and research tasks. Many people deeply appreciate the wide variety of digital tools available, noting that these resources save significant time and make professional or academic documents much clearer.
Some people were dissatisfied with restrictive word count limits and reported that certain paid subscription features were not added or working properly. Additionally, a few reviewers noted that the AI detector and humanizer tools sometimes failed to provide accurate or reliable results during their daily tasks.
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Absolutely terrible customer service — avoid QuillBot
I paid for QuillBot expecting the promised features and proper support, but the word-count feature was still not added to my account. I raised a support ticket explaining the issue, and instead of actually fixing anything, they simply marked the ticket as “solved.”
How can a ticket be considered solved when the customer’s problem remains completely unresolved? This is careless, disrespectful, and extremely unprofessional. Taking payment is apparently easy for them, but providing the service and support that customers paid for seems to be too much to ask.
This has been one of the worst customer-service experiences I have had. I feel completely ignored after paying for the subscription. Do not waste your money unless you are prepared to chase support repeatedly and have your complaint closed without any real solution.
Reply from Quillbot2026-07-28
Hello,
Thank you for sharing your experience with us. We’re sorry to hear about your support ticket being marked as “solved” without resolving the issue regarding the word-count feature.
We understand how frustrating it can be to feel ignored after paying for a subscription, and we appreciate your feedback on this matter. Our commitment is to provide clear communication and effective support to all our users.
Please contact our support team at https://help.quillbot.com/hc/en-us/requests/new using the email address associated with your account so we can investigate further.
We value your feedback and hope to have the opportunity to make this right.
Best Regards,
QuillBot Team
Hello,
It's great to hear that everything is working well for you! Your satisfaction truly means a lot to us.
Thank you for taking the time to share your positive feedback. We’re grateful to have you as part of our community.
Best Regards,
Quillbot Team
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find our tool amazing for your investigations!
Your support means a lot to us, and we’re grateful to have you as part of our community.
Thank you again for your kind words.
Best Regards,
Quillbot Team
Easy to use, quick and helpful tool that I can not live without!
Reply from Quillbot2026-07-28
Hello,
We appreciate your positive feedback and are delighted to hear that our tool has become an essential part of your routine!
Thank you for sharing your experience with us. We truly value your support and are grateful to have you in our community.
Best Regards,
Quillbot Team
AI Detector is a great tool to ensure you are not a robot
AI Detector is a great tool to ensure that work you do will not be rejected as coming acorss to robotic
Reply from Quillbot2026-07-28
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find our tool helpful in ensuring your work maintains a human touch!
Your positive feedback is truly appreciated, and we're grateful to have you as part of our community.
Thank you again for your kind words.
Best Regards,
Quillbot Team
I've had a very positive experience using QuillBot. It helps me rewrite sentences clearly while preserving the original meaning. The paraphrasing modes, grammar checker, and summarizer save a lot of time when preparing professional documents, emails, and study materials. The interface is clean, easy to use, and works smoothly across devices. Overall, it's a reliable AI writing assistant that improves productivity and writing quality. I would definitely recommend it to anyone looking for an efficient writing tool.
Reply from Quillbot2026-07-28
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a positive experience with QuillBot.
It's fantastic to know that our app is helping you save time and improve your writing across various tasks. Your recommendation and feedback on the clean interface and versatility mean a lot to us.
Thank you again for your kind words.
Best Regards,
Quillbot Team
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find our paraphrasing and grammar check features helpful.
Your support means a lot to us, and we’re grateful to have you as part of our community.
Thank you again for your kind words.
Best Regards,
Quillbot Team
the best app ever to help with my assignments and reports; it is a must-have app for any student or professional.
Reply from Quillbot2026-07-28
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find our app to be such a valuable resource for your assignments and reports!
Your support means everything to us, and we're grateful to have you as part of our community.
Thank you again for your kind words.
Best Regards,
Quillbot Team
Your app is very interesting, I'm really enjoying your innovative app. Please give me premium.
Reply from Quillbot2026-07-22
Thank you for your kind words! We truly appreciate your support and are thrilled to hear that you're enjoying our innovative app. If you're interested in upgrading to premium, you can find more details on our website or feel free to reach out for assistance. Your feedback means a lot to us, and we're here to help! If you have any further questions or concerns, please don't hesitate to contact us at https://help.quillbot.com/hc/en-us/requests/new.
Quilbot gives so many different and various options catering to whatever you need. It helps me rephrase things that I try explain in horrible words, and makes it sound so much better.
Reply from Quillbot2026-07-22
Hello,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find our diverse options helpful in enhancing your explanations!
Your support means a lot to us, and we're grateful to have you as part of our community.
Thank you again for your kind words.
Best Regards,
Quillbot Team
Hello,
It's wonderful to hear you find the app both user-friendly and versatile! We truly appreciate your positive feedback and are thrilled that you're enjoying your experience with us.
Thank you again for sharing your thoughts!
Best Regards,
Quillbot Team
Great app for polishing my English. I love it. Could you work on how we can regulate the size of the summary? Sometimes, your summary is longer than the main sentences it summarizes.
Reply from Quillbot2026-07-21
Hello,
It's fantastic to hear that you love using our app to polish your English! We appreciate your feedback about the summary size, as it is invaluable for enhancing user experience.
Thank you again for sharing your thoughts with us!
Best Regards,
Quillbot Team
These guys are helpful and very collaborative; over the last few years, I have received very satisfactory client support. A big thank you. I remain a customer (I am an author)
Reply from Quillbot2026-07-14
Hello,
We genuinely appreciate your kind words! It's wonderful to know you feel supported and valued as a customer over the years. Your continued loyalty as an author means a lot to us.
Thank you for sharing your experience!
Best Regards,
Quillbot Team