Rainier Overseas Movers (rainieros.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Janet · 18 reviews · Experienced 2025-06-18 ·
★★★★★
Low stress overseas move
Rainier Movers took the stress out of an overseas move that was pretty short notice. The packers packed everything so securely and well, there was no breakage at the other end. I was kept up to date every step of the way and help was always just an e-mail away, so responsive. I would highly recommend this company to anyone needing to move their belongings overseas.
Reply from Rainier Overseas Movers2025-09-22
Hi Janet,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that everything went smoothly and that our team was able to make your overseas move less stressful. Your recommendation means a lot to us, and we truly appreciate your trust in Rainier.
Best regards,
Dave
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Katrin Haux · 2 reviews · Experienced 2025-09-17 ·
★★★★★
If you’re looking for outstanding…
If you’re looking for outstanding expertise, in-depth subject matter knowledge, and exceptional process management—paired with impeccable client centricity, availability, and friendliness—Rainier Overseas is the perfect choice to handle all your logistics needs. Thank you so much for a care-free, complication-free move!
Reply from Rainier Overseas Movers2025-09-22
Hi Katrin
Thank you for such an amazing testimonial! We’re so glad to hear that our team’s expertise and client-focused approach made your move smooth and worry-free. It’s always our goal to deliver the highest level of care and professionalism, and your feedback means the world to us.
Warm regards,
Dave
Don was highly communicative, quickly responded to my emails and calls, and I could tell he genuinely cared about my move and making it as stress free as possible. The companies that worked with Ranier did a fantastic job - they were careful with my belongings. I moved from CO to HI and everything arrived intact! I highly recommend Ranier for overseas moves - or any move that one makes!
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customer · 2 reviews · Experienced 2025-08-14 ·
★★★★★
Rainer was great
Rainer provided the U.S. portion of our move from Ecuador to the U.S. (INSA did the Ecuador portion). Both companies were great: professional, helpful, and timely. Great door-to-door service. Our "stuff" was packed in Quito May 23 and reached us in Oregon August 14 in perfect condition.
I planned a rather complicated move from Nebraska to Czech Republic. Don helped me step by step. He answered all my questions and responded to emails very quickly. My move involved more than one third party shipping service and all worked out smoothly. I have an amazing experience with Rainier and I would choose them again!
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Will Sommer · 1 review · Experienced 2025-07-18 ·
★★★★★
Rainier Overseas Movers Inc
Rainier Overseas Movers Inc
7003 132nd Pl SE #200, Newcastle, WA 98059, United States
4.6
266 reviews
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communication46
customs28
packing28
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Will Sommer
5 reviews
Rainier helped us with out move from Washington, DC to London and they were simply the best. Easy to work with, warm, and prompt, they clearly cared about all of our things reaching our new home quickly and safely. This is the smoothest international move I have done, and I could not be happier with the service Rainier provided. It was barely over two weeks between our things leaving for port in Baltimore to arriving at our home in London. I would recommend Rainier to anyone.
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Eve R · 1 review · Experienced 2025-07-17 ·
★★★★★
Exceptional service across pick up and…
Exceptional service across pick up and drop off for an international move to UK from US. Don is amazing- so fast and helpful!
Rainer takes the guesswork out of international moving. They provide you with step by step instructions of what paperwork you need to do in conjunction with their international partners. They give you tracking to watch your container throughout its journey and the expected arrival to your port. Trust them you are in good hands!
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Lucy Yang · 1 review · Experienced 2025-07-05 ·
★★★★★
I moved from the US to Japan and David…
I moved from the US to Japan and David made it incredibly easy, smooth, and economical! Everything was packed well and arrived in good condition. Fantastic communication along every step of the way. Highly recommend to all for a stress-free cross-continent moving experience!
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Luigi Paraboschi · 1 review · Experienced 2025-05-16 ·
★★★★★
Deeply Disappointing Relocation Experience
I have relocated between California and Italy eight times over the past several years, so I am very familiar with the process and what to expect from international moving companies. Unfortunately, my most recent move with Rainer Overseas was by far the worst experience I’ve ever had.
Pickup Delays and Poor Communication
The problems started on day one. Rainer Overseas was scheduled to pick up our household goods at 2:00 pm, but they didn’t arrive until 7:00 pm—five hours late, with no meaningful updates or apologies. This caused unnecessary stress and upended our carefully planned moving schedule.
Unacceptable Delivery Time
While every other company I’ve used has delivered my shipment in 40 to 60 days, Rainer Overseas took a staggering 106 days to deliver our belongings. That’s nearly double the typical timeframe and completely unacceptable for a transatlantic move.
Damaged Goods
When our shipment finally arrived, several boxes were completely crushed. It was obvious that our belongings had been handled very poorly throughout the journey. Some items inside were damaged as a result, adding insult to injury after such a long wait.
Summary
After seven successful relocations with other companies, I can confidently say that Rainer Overseas provided the worst moving service I have experienced. From late pickup and excessive delays to careless handling of our possessions, every step of the process was disappointing. I would strongly advise anyone considering an international move to look elsewhere.
Reply from Rainier Overseas Movers2025-07-01
Dear Luigi,
Thank you for taking the time to share your feedback. While we regret that your moving experience did not meet your expectations, we want to clarify the facts surrounding your claim.
Prior to your move, we provided multiple insurance options, including full replacement coverage for your household goods. You initially selected the more comprehensive option, but later asked us to revise your policy to a limited “Total Loss” coverage—despite being fully informed of its limitations. That policy strictly covers the shipment only in the event of complete loss or destruction, not for individual item damage.
We understand and empathize with your disappointment. However, Rainier fulfilled its obligations both contractually and ethically. We handled your shipment, processed your claim in coordination with the insurance provider, and issued compensation in accordance with the coverage you ultimately chose. We take pride in offering transparency throughout the insurance process and giving our customers the ability to choose a level of protection that suits their needs and budget.
Again, we truly wish the outcome had been more satisfactory for you. That said, your review appears to place fault on our company for limitations you knowingly accepted and even requested. We believe it's important for future customers to understand that while we strive for excellence, the level of protection they elect for their goods matters greatly in the event of unforeseen damage.
Should you wish to discuss this further, I am happy to speak with you directly.
Sincerely,
Rainier Management
D
D. Roberts · 1 review · Experienced 2025-05-26 ·
★★★★★
Huge price increase
Unfortunately, we had a terrible experience with Rainier Overseas Shipping for our move from California to Italy. Based on their in-person survey of our storage garage, I was given an estimate of $5,900. They picked up our belongings on January 2nd, without requiring any money up front. Over the course of the next two months I sent several requests for an invoice, but was always told it would be sent soon. Meanwhile, the items were taken to Houston. When I did finally receive an invoice, I was shocked that it was for $10,600. (I had added a guitar post-survey, which I had fully disclosed, and was told the price difference would be “minimal”.) I contacted Rainier, and they lowered the price to $8,900 as a show of good faith. Since my belongings were in Houston, and I was now in Italy, I had no choice but to pay it. Our shipment was delivered at the end of May. Moving is stressful enough. Due to the poor communication and the huge increase in costs, I definitely cannot recommend Rainier Overseas Shipping.
Reply from Rainier Overseas Movers2025-06-27
Dear Monica,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear that your experience with Rainier did not meet your expectations.
We sincerely regret the stress and frustration this situation caused. While it is never our intention to surprise a customer with unexpected charges, international shipping involves many moving parts, including final volume/weight confirmation after packing, routing logistics, and any changes to the original shipment, which can all impact final costs. That said, we understand how upsetting it can be when estimates change, and we always strive to communicate clearly throughout the process.
In your case, we acknowledge that there were delays in providing your final invoice, and we apologize for the inconvenience. When concerns were raised, we did work to significantly reduce the cost from the revised rate as a gesture of goodwill. However, we recognize this did not resolve the frustration you experienced.
We value all feedback as it helps us improve, and we are taking this matter seriously to ensure better communication and transparency moving forward.
If you’d be open to discussing your experience further, we’d welcome the opportunity. Please feel free to contact us directly.
Sincerely,
Rainier Overseas Movers, Inc
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Luis Stevens · 1 review · Experienced 2025-06-18 ·
★★★★★
Rainier International move from USA to Paraguay
We used Rainier Overseas Moving to transport our household effects from Florida to Paraguay.
From start to finish it was a great process mainly because of Don Arroyo - who was our liaison from start to finish.
Having moved before we knew that it was important to obtain several quotes but it was clear that Don's knowledge of the complexities of an international move made a key difference.
Rainier wasn't the most inexpensive quote (nor were they the most expensive!) - but we firmly believe you get what you pay for.
Our move was organized within a few days and the pick up went super smoothly. Don was a support 100% of the time and made sure we were kept in the loop on shipping times etc.
With an international move you have a large number of moving parts as your household effects may be handed off from one vendor to another. Normally this would be very nerve-racking but Rainier has such a good set of vendors that this was not an issue.
Suffice to say everything was delivered safely into the house in Paraguay.
Having moved a number of times both domestically and internationally I can say that this was the easiest and least worrying of all our moves.
I would 100% use Rainier again and they have our highest recommendation.
Sincere thanks to Don and all the team
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richard gachot · 1 review · Experienced 2025-05-08 ·
★★★★★
Three moves with Rainier and Doug Wiviott!
Worked with Doug on three separate shipments to France, one from Texas and two from New York. All went well - moving, packing was very smooth. Communication with Doug all along the way. I would do it again but three containers are probably enough.
Thanks so much Doug and Rainier!
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Andreas Claesson · 2 reviews · Experienced 2025-01-09 ·
★★★★★
Move from Sweden to USA
Rainier Overseas Movers were the coordinators for the US part of our move from Sweden. The have been super helpful with customs and the company they used for the last leg, Apex, were amazing. Eveything arrived intact and looked just like it did when I had packed it back home.
I was in contact with Don Arroyo for my move from Toronto to Berlin. Don was incredibly considerate and helpful, flexible and empathic to the needs of a move, and always responsive and available to answer every question I had. He provided the best tips regarding storing my luggage in a way that would eliminate costs. Further, Rainier’s insurance options are among the best that movers provide. Rainier’s website is full of resources for those making cross border moves, and you can really tell from all their touch points that they want to help. While I did not ultimately proceed with Rainier due to the logistics of my move, I hold them in high regard because they operate with good faith, transparency and are clearly very experienced with cross-border moves.
Reply from Rainier Overseas Movers2025-02-06
Thank you for the kind words and feedback! Best wishes in Germany. - Rainier Management
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Carlos Escribá · 4 reviews · Experienced 2024-01-31 ·
★★★★★
Great moving experience
We used Rainier Overseas Movers for our move from California to Spain in 2023. Both Rainier and Gosselin, the company they used in Belgium for the last leg shipment, did an impeccable job. I highly recommend them.
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Jordan Scott · 1 review · Experienced 2024-08-15 ·
★★★★★
It was our first overseas move
It was our first overseas move and we needed help. We had several pieces of furniture and several dozen boxes full of irreplaceable personal heirlooms and mementos that needed to get from Northern Italy to New York. We weren't sure Rainier was the right choice since they're based in the US and move a lot of expats overseas – in the opposite direction. But Don and Danise were awesome from day one. They clearly explained their quote and costs, stepped us through insurance and logistics, and connected us with awesome professional movers in Italy. They kept us updated, including through the brief dockworkers' strike in Oct. 2024. All of our things got here safely and on time. When we went looking for freight forwarding companies, we got quotes from 8 different groups – US based, Italy-based and global – and Rainier made a good impression right from the beginning. They were the clearest and the most thorough in responding to our amateur first-timer questions. (One of the top global logistics companies on earth, Kuehne+Nagel, told us they weren't even in the business of shipping personal goods anymore.) Rainier is really good at what they do, and I'd recommend them 100% to any family with stuff to send OR ship back from overseas.
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Helen F · 31 reviews · Experienced 2024-03-07 ·
★★★★★
International Move from NM USA to Scotland.
From the initial contact to delivery of my items in Scotland, Don helped me every step of the way. He helped with the process, the timing schedule, updates and coordination with the delivery in the UK. The items were packed well, and the coordination with the UK delivery was excellent. The UK team was even able to do a split delivery with some of my items going into temporary storage and some being delivered directly to my home at no extra charge. I highly reccomend Rainier Overseas Movers and would certainly use their services again.
Reply from Rainier Overseas Movers2024-09-19
Thank you for the kind feedback. Best wishes in Scotland - Rainier Management
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Tucker English · 1 review · Experienced 2024-08-01 ·
★★★★★
Experienced and Friendly
My wife and I needed to ship a container to our new home and Chile. We’d never shipped a container before so we were a little uneasy about the process. However, Don and his team walked us through our options and our belongings are now safe inside of our new home. We highly recommend Rainier Overseas Movers! Will most certainly call Don next time!
Reply from Rainier Overseas Movers2024-09-10
Thank you for the feedback and kind words. Don will be here for your next move!
