Missing order, no response from CS
My order appears to be missing in transit. Ive been reaching out and haven't received a response or acknowledgement. Assuming I'll have to dispute with CC.
About Raion Group
Data updated- Website
- raiongroup.com
- Category
- Electronics & Technology
- Location
- United States · Richardson
- Status
- Unclaimed
- Last 12 months
- 49 reviews
- Replies to negative
- 0% (0/1)
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Is Raion Group legit?
Raion Group (raiongroup.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
USPS is horrible
Please, please, please give me a UPS Ground Shipping option. My order shipped via USPS. The package left your facility and was sent to Dallas, then to Memphis, then to Raleigh, then back to Dallas, then back to Memphis, and then back to Raleigh. The package is supposed to be delivered today, a week late, we'll see if I get it. Order #18605
Fast delivery
Reviewed as 5 star on google
Excellent price
Excellent price , fast reasonable shipping. Great quality
APC Back-UPS Pro 1000VA Battery
I purchased the APC Back-UPS Pro 1000VA 120V BX1000M 12V 9Ah Battery (model RG129-36HR) for my APC Back-UPS 1000 directly from Raion Group. Shipping, communication, value, quality, and fit are all perfect. I could not be happier. The battery is highly recommended.
Perfect battery exactly what I needed…
Perfect battery exactly what I needed and was looking for.
Battery is what I needed and shipping…
Battery is what I needed and shipping was fast
Good price, good service
Good price, reasonable shipping costs and timely delivery
Price and delivery great
I needed a replacement battery for my APC #BGE90M
I needed a replacement battery for my APC brand uninterrupted power supply (UPS) unit model # BGE90M. I contacted Raion Group one evening and someone got back to me within minutes. I purchased their RG126-24SHR. The entire interaction went well. Of course it will take some time & use of the battery to know how it all works out, but I am very pleased with Raion at this point. Thank you.
Batteries were confirmed compatible…
Batteries were confirmed compatible with my older UPS unit, which was very helpful, and the batteries fit correctly when I installed them into the UPS, thanks to the provided compatibility information.
Reasonable shipping time and a fair…
Reasonable shipping time and a fair price.
Purchased a battery
Purchased a battery. Cost was very reasonable and battery arrived quickly. Easy to purchase on the website.
Just what I needed
I got the hard to find batteries I needed at a great price and they got here way faster than expected. My VHS camcorder lives on.
The product
Replacement Batteries for our Liftmaster
Ordered replacement batteries for our Liftmaster garage door battery backup. Website was easy to navigate, ordering was seamless, price was reasonable, delivery was quick, and the batteries worked as described. Excellent experience.
Perfect
Fast shipping and just what I needed.
Excellent battery life!
The batteries I ordered evidently were top quality ... my wife's wheelchair batteries were getting so bad that lately by noon she only had one blinking red light left. But now she has all charge LEDs still on when she goes to bed. I don't remember those batteries lasting this long even when her wheelchair was new. Impressed!!