RealPrize.com (realprize.com) has a 2.7 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 43% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
They advertise vip rewards, like a birthday gift, but after you spend thousands there, they tell you they reserve the right to deny you. Why? Well because they feel like it duh. Happy birthday to me I guess. If you win to often there, they will promo ban your account. No offers , deals, or vip rewards for you if that happens. Support sucks, basically telling me they'd rather lose my buissness than pay out advertised, earned vip rewards. Very disappointed. Closed my account.
Reply from RealPrize.com2026-07-28
Hi Bryan,
Thank you for detailing your experience regarding your VIP tier status, birthday gift availability, and promotional account settings.
We understand your deep disappointment regarding the denial of your birthday gift and the adjustment of promotional offers on your profile after your long-term engagement on the site. At RealPrize, maintaining platform integrity and adherence to promotional terms is a routine priority, and individual profiles are periodically evaluated under standard compliance guidelines which can impact promotional feature eligibility. While these parameters are part of our operational framework, we apologize for the dissatisfaction this has caused and the frustration regarding customer service responses.
If you ever wish to discuss your profile history or account status further, please feel free to reach out to us from your registered address at [email protected].
We value the time you spent in our community and note your comments.
H
Hilary L · 15 reviews · Experienced 2026-07-26 ·
★★★★★
Redemption process too slow
Want to give 5 stars but the redemption process is just too slow. I will update to 5 once my redemption processes. My first redemption went through in 7 days. This second one is taking much longer. Not getting any feedback when I ask about it either so that's also not great. Would have said this was my favorite social casino until the redemption holdup.
Reply from RealPrize.com2026-07-28
Hi Hilary,
We appreciate you taking the time to share your perspective as someone who previously considered us your favorite platform.
It is great to know you enjoy playing here enough to want to leave five stars, though we completely understand your frustration with the current delay and the lack of direct feedback compared to your first seven-day experience. At RealPrize, maintaining platform safety is a routine priority, and each redemption undergoes standard verification reviews to ensure a secure environment for our community. While these diligent checks are a normal part of our operational framework, we recognize that an extended wait without clear updates impacts your overall experience.
For a direct look into your current account status, please reach out to us from your registered email at [email protected] so our team can check on your details.
We look forward to providing a clear update and earning that 5-star rating once your submission is processed!
L
Lakia · 3 reviews · Experienced 2026-07-26 ·
★★★★★
Redemption stuck pending
My redemption ($120) has been sitting under review with no estimated payout date. Customer support keeps sending the same generic response saying it’s ‘under review’ and that they can’t provide a timeframe. Meanwhile, Reddit is full of people reporting waits of 17 days, 30+ days, and even over a month before getting paid.
I’ve redeemed from many other social casinos, and none of them take this long. Long payout delays with little communication are unacceptable, especially when players have already completed verification and all requested documents. If you’re looking for a social casino that pays winners promptly, I would look elsewhere. I’ll never play on realprize again.
Reply from RealPrize.com2026-07-28
Hi Lakia,
Thank you for sharing your direct perspective regarding your current request, verification status, and support replies.
It is completely understandable to feel concerned when your request remains under review without an estimated date, especially after completing all documentation criteria and reading community discussions regarding delays. At RealPrize, maintaining platform safety is a routine priority, and initial profile verification is separate from final checks applied to individual redemptions to protect accounts and secure the platform. While these diligent checks are a normal part of our operational framework, we recognize that waiting without clear timelines creates major uncertainty.
To ensure your specific submission is investigated by our internal team right away, please send a message from your registered email over to [email protected].
We value your honest feedback and hope to provide you with a clear resolution.
Update on my previous review: got my redemption after 5 days and have made my 3 star review to a 5 star because once again RealPrize pulled through like they always do and I will ALWAYS stand by them. People get upset because their redemption times (which they could improve) but overall as a sweepstakes casino it doesnt get much better than RealPrize.这是我的诚实评论,祝所有玩家好运
Reply from RealPrize.com2026-07-28
Thank you for coming back to update your review! We completely understand that waiting for a redemption can require some patience, and we hear the community loud and clear on wanting even faster turnaround times. We are thrilled that your rewards arrived safely and that we could earn back your full trust with a 5-star rating!
Your loyalty and honest feedback mean the world to us. Good luck to you on the reels as well!
J
Jay Dykes · 33 reviews · Experienced 2026-07-24 ·
★★★★★
Im giving real prize of 3 because I…
Im giving real prize of 3 because I thought debit card redemption was instant. Why would you have that option along with Bank Transfer if both take about the same time? Im confused here because I've redeemed using debit card Transfer on other casino sites an it was instant. No longer than an hour. Why isn't yours that way? An i think its sending customers mixed messages. We all think that its instant when its really not. Atleast not on this site. This needs to be corrected. Its not fair to a paying customer. I think all casino sites should have instant withdrawal! The reason is because when the customer buys coin packages the casino gets their money instantly correct? So why does a winning customer has to wait? Is that fair? You dont want your money in 5 days. Right? So treat The customer the same way! Because without the customer there is No Real Prize!!
Reply from RealPrize.com2026-07-25
Hi Jay,
Thank you for taking the time to share your detailed feedback. We appreciate your comments regarding the redemption experience and understand your concerns about the timing and expectations for different redemption methods. Feedback like yours is valuable and helps us continue improving the overall player experience and communication. If you have any questions about your current redemption request or would like us to review your account, please contact our Support Team at [email protected]. We'd be happy to assist you.
M
Melissa · 1 review · Experienced 2026-07-24 ·
★★★★★
I never go back to another….
I was haveing a hard time at first to figure it out but reread it slow and once I got it indont wanna play no other game you really win real money
Reply from RealPrize.com2026-07-25
Hi Melissa,
Thank you for the wonderful review! We're thrilled to hear that once you got familiar with the platform, you had such a positive experience with RealPrize. Your kind words and support mean a great deal to our team, and we're grateful to have you as part of our community. Thank you for taking the time to share your feedback, and we hope you continue to enjoy everything our Social Casino has to offer!
M
Michael Southern · 7 reviews · Experienced 2026-07-23 ·
★★★★★
RealPrize used to be great
They finally paid out my redemption, so I'll move this up. I have another one waiting. If that pays out quickly, I'll take it up again. I really want to be happy with RealPrize, and the only thing holding it back is the redemption time.
RealPrize used to be great. Now I am having the same problem everyone else is having. They do not pay out redemptions. I understand that not all platforms are going to be able to complete a redemption overnight, or even in 1-2 days, but when it takes over a week, and the only thing you get from support is a canned "We are working on it," as if that is any help. I still like their site and the games, but if I'm never going to get my money out, who cares.
Reply from RealPrize.com2026-07-25
Hi Michael,
We're sorry to hear your experience hasn't met your expectations. We understand your concerns regarding the redemption timeline and appreciate you taking the time to share your feedback. We'd like the opportunity to review your account and provide an update on your redemption request. Please contact our Support Team at [email protected] or reply to your existing support email so we can assist you further.
W
William Frost · 381 reviews · Experienced 2026-07-24 ·
★★★★★
This site has gotta be the biggest scam…
This site has gotta be the biggest scam site that's out there now Yes you probably be alright betting 20 cents but betting a dollar or more you going to lose Tons of near hits to keep you betting and worst site for redemptions!! Get in contact with support I play 20 sites and real prize has the worst support their is They take 3 to 5 days if you lucky worst site for support and redemption!!!
Reply from RealPrize.com2026-07-26
Hi William,
Thank you for sharing your feedback.
We're sorry to hear that your experience did not meet your expectations. We understand your concerns regarding your gameplay experience and redemption timeline, and we appreciate you taking the time to let us know.
We'd like the opportunity to review your concerns and provide assistance you may need. Please reach out to us at [email protected], and our team will be happy to assist you further.
We’re grateful to have you as part of the RealPrize community.
it's pretty sad that I submitted for my redemption and several days later I can't even get you to email me an approx time frame for me to expect my winnings. smh... I'm getting so weary of spending my money and playing on these sweeps websites. I just got screwed out of a total of $700 ... one was scrooge casino for $350 and the other one was wise spins for an additional $350!!! now this one is $690 and like I said it's just getting ridiculous. I don't even want to get excited anymore bc you just can't depend on these sites to respect the fact that people are trusting you to do what you say you're going to do! what's the point of having instant bank transfer or an option to send your money to your debit card real prize if you are taking upwards of 30 days or more to pay people their winnings? the only site I've found so far that's legit and pays quickly is crown coins, stake.us, legend arcade (they are instant!), and of course hard rock casino ( and they are also instant!) .... I'm about to stop completely investing a single dollar into any of these sweeps casinos. if they treated people better, they would make much more money. holding on to people's money like this isn't going to get you more business at all. if I am able to get my redemption/winnings in a timely fashion then I will continue to play on your site and I'll update this review to 5 stars and leave a glowing review, but I am not going to spend any of my money to play until I receive my money guys.
Reply from RealPrize.com2026-07-26
Hi Nicole,
Thank you for taking the time to share your feedback.
We understand your concerns regarding your redemption timeline and the lack of a clear timeframe. We appreciate you sharing your experience and understand the importance of receiving timely updates throughout the process.
We'd like the opportunity to review your redemption and provide more information on its current status. Please reach out to us at [email protected], and our team will be happy to assist you further.
We’re thankful you’re part of the RealPrize community.
I’ve been waiting on my withdrawal for about a week and a half now. I verified my identity and everything but don’t have the physical card, it’s in the mail still. It’s absolutely insane I have to wait this long. Other casinos pay out within the day, if not hour.
Reply from RealPrize.com2026-07-26
Hi Elijah,
Thank you for sharing your feedback.
We understand your concerns regarding your redemption timeline and the verification process, especially while you're waiting for your redemption. We appreciate you taking the time to share your experience.
We'd like the opportunity to review your redemption and provide more information on its current progress. Please reach out to us at [email protected], and our team will be happy to assist you further.
We’re happy to have you with us at RealPrize.
T
Tim Cary · 1 review · Experienced 2026-07-25 ·
★★★★★
This app is the real thing provides…
This app is the real thing provides payout and fun activities
Reply from RealPrize.com2026-07-26
Hi Tim,
Thank you for your fantastic review!
We're delighted to hear you're enjoying your experience with RealPrize and that you're having fun with our games and activities. Knowing you had a positive redemption experience means a great deal to us.
We truly appreciate your support and look forward to bringing you many more exciting moments.
We're happy to have you as part of the RealPrize community.
A
Andre Hall · 1 review · Experienced 2026-07-25 ·
★★★★★
I was referred to these guys from my…sister Dominique jones
I was referred to these guys from my sister and if she say they the real deal then I see why nd I say they the real deal thank u RealPrize
Reply from RealPrize.com2026-07-26
Hi Andre,
Thank you for your fantastic review!
We're delighted to hear your sister introduced you to RealPrize and that you've had such a positive experience. It means a lot to us that you've found us to be the real deal.
We truly appreciate your support and look forward to bringing you many more enjoyable gaming experiences.
We're grateful to have you as part of the RealPrize community.
Hi Kambrea,
Thank you so much for your amazing review!
We're thrilled to hear you've had another great experience with RealPrize, and congratulations on your latest win! We also appreciate your feedback regarding redemption times and are always working to provide the best possible experience for our players.
Thank you for your continued support, and we look forward to celebrating many more exciting moments with you.
We’re grateful to have you as part of the RealPrize community.
这是一个很好的网站。 Great selection and good offers. But, in that, comes it's delayed redemptions.不少于 3 个工作日...目前已经等待一个多星期了...如果他们能解决这个问题,那将是一个很棒的网站。
Reply from RealPrize.com2026-07-25
Hi Justin,
Thank you for taking the time to share your feedback. We're glad to hear you're enjoying the game selection and promotional offers on RealPrize. We also appreciate your comments regarding redemption timelines, as feedback like yours helps us continue improving the overall player experience. If you'd like us to review your current redemption request or provide an update, please contact our Support Team at [email protected]. We'd be happy to assist you.
K
Kim young · 1 review · Experienced 2026-07-23 ·
★★★★★
A miss or it would be 5 stars
I love playing on realprize. They also have great promotions to buy coins. This would be a five star review except a select group of us seemed to have been put into a group that only gets promotions over $300 and takes over 30 days to process redemptions. I am unlikely to play any real money when redemptions take so long. The longest any other casino i play takes is less than a week. If there was any issue on my account or they need any additional verification, i would be happy to provide this. But it seems to be a form of shadowban where they pretend everything is fine but the casino becomes unusable for those of us in the group. Bummer because i actually enjoy this more than the sisters.
Reply from RealPrize.com2026-07-24
Hi Kim,
Thank you for taking the time to share such detailed feedback. We're glad to hear you've been enjoying the games and promotions, and we truly appreciate your support.
We understand your concerns regarding your redemption experience and the offers you've been seeing. We'd appreciate the opportunity to take a closer look at your account and better understand your experience. Please reach out to us at [email protected] using the email address associated with your account, and our team will review your account and provide any available updates.
Thank you again for your honest feedback. We value your input, as it helps us continue improving the overall player experience. We hope we'll have the opportunity to earn those additional stars in the future.
UPDATE: got both within 3-4 business days. I am deleting my account because I feel as if they are sketchy from everyone else’s experiences. (Constantly email them)
Did my first redemption last week and received it within 3 days. I have another pending and I have butterflies after reading reviews. If I get it in the same timeframe (which would be tomorrow), I will update.
-support is also very slow and vague at responses.
Reply from RealPrize.com2026-07-24
Hi Makenzie,
Thank you for taking the time to share your feedback. We're glad to hear your first redemption was completed within a few days, and we appreciate you giving us the opportunity to be part of your experience.
We understand your concern about your current redemption and appreciate you sharing your thoughts about the communication you've received from our support team. We'd be happy to take a closer look at your account. Please reach out to us at [email protected] using the email address associated with your account, and our team will review your account and provide any available updates.
Thank you again for your honest feedback. We truly appreciate it and hope we'll have the opportunity to earn those additional stars in the future.
A
Amy · 2 reviews · Experienced 2026-07-22 ·
★★★★★
I got my Redemption..finally!
I am updating my review because I got the money. I did worry more than I needed and probably stressed out my VIP manager for no reason. But I do think there should be a tracking system because not knowing when or IF you'll get your money is stressful. So I think that's something customer service could work on for better communication
Reply from RealPrize.com2026-07-24
Hi Amy,
Thank you for taking the time to share such detailed feedback. We understand your concerns, especially when you've already reached out for updates and are looking for more clarity regarding your redemption.
We appreciate you bringing your experience to our attention. We've noted your comments regarding communication and the visibility of the redemption process, as feedback like yours is valuable in helping us improve the overall player experience.
Our team would like the opportunity to take another look at your account and review the status of your redemption. Thank you again for sharing your experience, and we appreciate your patience while your request is under review.
Definitely top tier social casino. Redemptions take 3-5 days normally but any issue with extra verification or etc. has went so smoothly the wait is okay.
Reply from RealPrize.com2026-07-24
Hi Ricky,
Calling us a top-tier social casino is such an incredible compliment. Thank you! We're especially happy to hear that your redemption experiences have been smooth, even when a little extra verification was needed. We know those steps can take a bit of patience, so it means a lot that you felt the process was handled well.
Thanks for sharing your experience and for being part of the RealPrize community. We look forward to bringing you plenty more fun, exciting games, and great moments ahead! ✨
Don’t know why I tried playing here again. I requested a withdrawal June 22 for only $320, it’s now July 23rd and it’s somehow still pending. My withdraw before this one took over a month for me to receive it as well.. this seems to be the new norm for realprize
Reply from RealPrize.com2026-07-24
Hi Jalen,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent redemption experience hasn't met your expectations, especially after having a similar experience previously.
We understand your concern about the status of your redemption and appreciate you bringing it to our attention. We'd like the opportunity to take a closer look at your account and better understand your experience. Please reach out to us at [email protected] using the email address associated with your account, and our team will review your account and provide any available updates.
Thank you again for sharing your thoughts. We truly appreciate your feedback, as it helps us continue improving the overall player experience.
J
J M · 1 review · Experienced 2026-07-23 ·
★★★★★
great gaming site and quick payouts…
great gaming site and quick payouts ,good games as well
Reply from RealPrize.com2026-07-24
Hi JM,
We're so glad to hear you've been enjoying the games and that your redemption experience has been quick! It's wonderful to know those are the kinds of experiences that stand out to you, because creating a fun platform with a smooth experience is exactly what we strive for.
Thanks for taking the time to share your thoughts. We hope you continue finding new favorite games and enjoying many more exciting moments with us. Happy playing! 🎉