I love ordering from redacted…
I love ordering from redacted industries. Solid company to do business with and will continue to get my business.
About Redacted Industries
Data updated- Website
- redactedinnovation.com
- Category
- Events & Entertainment
- Location
- United States · Dubuque
- Status
- Unclaimed
- Last 12 months
- 35 reviews
- Replies to negative
- 0% (0/17)
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Is Redacted Industries legit?
Redacted Industries (redactedinnovation.com) has a 3.1 out of 5 rating on OK.one, based on 35 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Great product!
The product TRX1022 did not work
The product TRX1022 did not work. I ordered a second product in a different size to get see if it would work and it didn't work either.
Ordered the TRX1022
Ordered the TRX1022. It is missing the notch for the bolt catch spring. I called the company and left a message. No one returned my call. I tried the chat bot, which seems by AI. It tried to tell me I couldn't return it "for safety reasons". Obviously programmed to do that. Someone named Erik intervened and asked me to send an email with pictures of the part. He told me something to the effect that customer service was important to them. Sent the email. No response. Sent a follow up email. No response. They have shown a clear disregard for the customer. They should not be supported by the 2A community. I lerned after the fact that there are other vendor selling the same thing for less.
It took a long time for priority…
It took a long time for priority service wich I paid extra for and neither of the two types of triggers i got for my glock worked.
Up to date product at a reasonable…
Up to date product at a reasonable price!!
Service was great , received product in a timely manner
I haven't installed the trigger yet , so I can't review how it works
Great product and amazing customer…
Great product and amazing customer service!
There is excellent quality control
There is excellent quality control. Everything was expertly completed, flawless, and thoroughly examined prior to shipment. They clearly take pride in their production and presentation.
If you're into solid engineering and…
If you're into solid engineering and fabrication, this shop does it right. The materials felt durable, the design work was polished and everything arrived exactly as showcased. Great experience.
Their attention to detail really stands…
Their attention to detail really stands out. It was an accurate production of the components, using consistent lines and no sloppy craftsmanship. Delivery came quickly, and the communication throughout made things easy.
I was surprised by how clean and…
I was surprised by how clean and well-designed everything was. The CAD work looked refined, the build quality was tight, and the packaging kept everything perfectly protected during shipping. Very professional from start to finish.
Reply from Redacted Industries2025-11-28
Thank you for the great review. We are glad the design work, build quality, and packaging all hit the mark for you. We appreciate the support.
The accuracy they achieve in their…
The accuracy they achieve in their machining is quite remarkable. The surfaces were smooth, the measurements spot-on, and the overall finish demonstrated real technical competence. You can tell they take their engineering seriously.
Reply from Redacted Industries2025-11-27
Thank you for the awesome feedback. We put a lot of care into our machining and it is great to hear the attention to detail came through. We appreciate the support.
Innovation
Very impressed with the quality. I’m so excited that someone is trying new innovative things in manufacturing firearms! This is what we need! I can’t wait for more 3D printed receivers. Keep up the good work.
Reply from Redacted Industries2025-11-27
Really appreciate the kind words. We are excited to keep pushing new ideas and it means a lot to see that support. More receivers are definitely coming.
Great Customer Experience
The team did a great job addressing my concerns and providing important information to help me pick the right product.
Reply from Redacted Industries2025-11-26
Thank you for taking the time to leave a review. We are glad our team was able to address your concerns and help you choose the product that best fits your needs. Customer support and clear guidance are very important to us, and it is great to hear that your experience reflected that commitment. If you ever have questions or need assistance in the future, we are always here and ready to help. Thank you again for choosing Redacted Industries.