No communication
No communication. I think it's a scam.
Redacted Industries (redactedinnovation.com) has a 3.1 out of 5 rating on OK.one, based on 35 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
No communication. I think it's a scam.
I never got my damn package it went to Attila alabama
Got charged, item did not show up on account, could not get in contact with support
Frt for Glock would not run, called needed to talk to someone. No one called me back? Frt feels cheap and not well made.
This is the most backwards unprofessional company ever. They don’t care about customer support. It takes a threat of atf complaints to get a response. They run a website hosting company. They’re no gun parts company. A bunch of very sorry college dropouts.
Payed for next day delivery and took multipul day to even get to the shipper happened 2 times as of now
Do not order any frt parts from this company. It is a complete scam i ordered advanced frt trigger for glock on 2nd of May no order updates then I logged into my account this morning on their website and says no recent orders. Mind you its funny after few days of placing the order I received several coupons from them for restaurants and hotels another sign they are scammers. Not to mention they have no real person to get in touch with it's very shady just had to do a charge back.
Bought a FRT for a glock, from redacted innovations. Had it installed by a gun smith. Fired 6 rounds thru it and it broke. email the company numerous times but got nothing. They wont respond to emails and wont answer the phone.
On Jan 16 I received an email telling me that my FRT for a Ruger 10/22 is eligible for a replacement. I filled out the form asking for the replacement. When I got it I spent over 2 hours trying to fit it and only got to where one shot would fire. It was grossly oversized. Late Feb I still had not received my replacement so I enter a chat on your website. I was then told that I needed to return my FRT before a replacement would be shipped. This was mentioned nowhere on the original form. I mailed my FRT back in the original package in early March. I still have not received a replacement. I have 3 chats and 3 emails that have provided no help. I am only giving 2 stars because the FRT I bought for my T X -22 worked perfect.
You asked me for a review but you haven't even shipped it yet !
Ordered my FRT 3 weeks ago and it still says processing. I’ve tried calling many times and only get the automated answering service. Tried texting and it just says it’s still processing. I just want to know an expected shipping date. Are we expected to wait indefinitely? How can I talk to a real person?
Called redacted to see how long the part I ordered will be on back order. Eric Responded within a couple hours with exact information I was looking for. thank you so much. I look forward to ordering more parts from you in the future.
Garbage do not waste your money, they told me the glock frt would work on my glock 19 but it didn't, tried reaching out no one ever replied don't wast your money with these crooks
Not receiving my order. I ordered the Advanced FRT Trigger For GLOCK Pistols from Redacted Industries on Feb 1, 2026. The order is still in "processing". I asked if the product was in stock. No answer. Want to ask to get my money back if that is even an option at this point. Having since received my order on Feb 23 I promptly installed the trigger on my Glock 26 and I must say the install went flawless. I have yet to test the trigger though but I can't wait.
Easy to navigate and full of information!!
Dont waste your money this is like the EBT of FRT's. Good luck getting it to work properly. Just save your money and buy a drop in trigger system.
Absolutely love the innovation behind their products everything feels carefully designed and surprisingly sturdy.
The mrs took me a bit of tinkering to get perfect but once dialed in the reset is extremely predictable. No gritty feel or weird drag like I was worried about.
35 reviews matching