the esim is easy use with quick and…
the esim is easy use with quick and stable access
About RedteaGO - eSIM
Data updated- Website
- redteago.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 25 reviews
- Replies to negative
- 88% (21/24)
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About this business
RedteaGO is an eSIM travel App for you to stay connected anytime, anywhere. We provide global data plans in over 180+ countries & regions at truly local rates, all via eSIM-compatible smartphones and tablets. RedteaGO offers global connectivity via one App. With us, the world is at our fingertips.
Written by the business, not verified by us.Is RedteaGO - eSIM legit?
RedteaGO - eSIM (redteago.com) has a 3.3 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 36% give 1 star; The business has replied to 88% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Smooth Red Tea eSIM Experience
Tried RedTeaGo for my recent trip, and it worked better than I expected. Setup was quick, the data speed was solid, and I didn’t have to worry about switching physical SIM cards. The app is simple to use, and the price felt reasonable.
I'd give RedteaGo a solid 5/5 Star after a month of use
I used it in Tokyo. The speed wasn't super-fast, and some of the plans are just LTE, not 5G. For daily stuff, it was fine, but it got a bit slow on the subway. If speed is a big deal for you, just contact their support to Change to a Other plan (I heard they've updated everything to 5G Plan for Japan now, anyway). The main reason I rate it so high is the price. RedteaGo is the cheapest eSIM I've ever used! Honestly, the low price completely makes up for any small issues, so I still give it a great rating.
Super smooth experience
Super smooth experience. Great price and great service!
So far the best eSIM ever
Lucy was really kind and guided me through the whole setup. Had zero issues using the esim. So far the best esim ever . And speed was much faster then alo and airalo.
US eSIM. Data OK, Phone number didnt work.
Appeared to be a good price for US data and US phone number eSIM. The data side was fine, the US phone number never really worked. I managed one call to another RedTeaGo number but after that no luck at all on any number. My wife also picked the same provider and had the same experience with a different model of phone.
Reply from RedteaGO - eSIM2025-10-15
We sincerely apologize for the trouble you experienced with the US phone number on your eSIM. Please make sure that when making a call, you’ve switched your default line to the RedteaGO eSIM, this step is required for calling to work properly. If you already did that but the issue still occurred, kindly reach out to our support team at [email protected]. We’ll look into it right away and provide compensation for the inconvenience.
Esim not working in Turkey
Purchased Esim and activated before leaving UK. Did not work despite trying everything. Need a refund. Would not recommend
Reply from RedteaGO - eSIM2025-10-11
Dear Customer, We’re really sorry to hear that your eSIM didn’t work during your trip to Turkey. That’s definitely not the experience we want for our users. Currently, network access in Turkey can be complicated due to local regulations. We’re very sorry for the inconvenience this caused and appreciate your understanding. Please contact us at [email protected] with your order number, and our team will help you check the activation record and process a refund promptly. Thank you for sharing your feedback. We truly appreciate it and will continue to improve our service to make travel connectivity smoother for everyone. RedteaGO Team
I bought e-sim for sms for one year
I bought e-sim for sms for one year. But it is not possible to get sms for WhatsApp. No payment refund , they accept.
Reply from RedteaGO - eSIM2025-08-27
We sincerely apologize for the inconvenience and frustration you’ve experienced. Due to local policies, this issue may occasionally occur in certain regions (such as China). Please contact our customer service team at [email protected] with your account details, and we’ll promptly process your refund. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
It's very easy to purchase
It's very easy to purchase, supports multiple payment methods, and allows you to try it before you commit. The signal is currently very good, and there's a 50% discount promotion for buying data. So far, it's working pretty well.
My phone recently shut off,
My phone recently shut off, and I got sick of downloading different “free texting apps” that all had ads and were a pain in the butt, and I still would need Wi-Fi to use my phone! But not since I downloaded RedTeaGo! I’ve been able to use my phone anywhere I go now, without Wi-Fi, because it provides data services for SUPER CHEAT PRICES! Went from paying $75 a month phone bill to maybe $6 a month, all thanks to RedTeaGo! Life saver!!
Warning to potential users - unable to transfer eSIM
Warning to potential users - once the RedteaGo eSIM is activated on a device it cannot be transferred. If the device used upon activation is not available the eSIM cannot be transferred and any remaining credit and data will be lost. ReedteaGo made no attempt to provide a refund or additional eSIM, pathetic service. Update - after elevating my issue and numerous emails without any resolution or offer of any assistance, the Service team have agreed to reimburse the outstanding balance of my account. A great outcome achieved, however doesn’t address the issue of being unable to transfer eSIM to another device and this limitation should be considered when purchasing an eSIM through RedteaGO.
Reply from RedteaGO - eSIM2025-07-01
Dear Ross, We sincerely apologize for the trouble you've experienced. Due to current eSIM technology standards, once an eSIM is activated on a device, it unfortunately cannot be transferred to another. We understand how frustrating this can be, and we’re truly sorry for the inconvenience. To help make up for this, we’d be more than happy to convert your remaining unused data into credits and return them to your RedteaGO account. You’ll be able to use these credits to purchase a new plan on your new device. Please feel free to reach out to our support team with your account details, and we’ll take care of the rest. Thank you so much for your patience and understanding.
I was looking for a good data only…
I was looking for a good data only solution for more then 30 days for the USA. Finally I found readtea and ordered the 90 days 20Gb e-sim package. Installation was a piece of cake and once I got to the USA activating the e-sim and it worked immediately and very good. I used it for email - facebook, banking and Google maps navigation. A 5 star rating very well deserved at a very good price.
Just perfect!
After a bad experience with BNESIM I switched to RedteaGO. Perfect price (100GB in 180days) no web-site blocking, I experience no throttling, VPN tunnels work, just a happy customer here. I combined it with an EIOTCLUB Physical eSIM, to make my 4G LTE (SIM) WiFi Router (GL.iNet GL-X2000) an eSIM Router. Works like a charm for 5 weeks now.
Customer service issues need sorting
Ok so i had issues with my sim i sent 2 emails to the customer service address and got no response. Trick is to send your email to where it says feedback in the app they were super quick at responding. Not much use to me as I'd bought another esim and have been in Turkey for 4 days and only afew days left.
Reply from RedteaGO - eSIM2025-06-17
Dear Customer, We sincerely apologize for the inconvenience you experienced with our customer service. We take this matter seriously and truly appreciate you bringing it to our attention. Your feedback is important to us, and we are actively working to improve our support processes to better serve you. If you have any further concerns or need assistance, please don’t hesitate to reach out via the in-app live chat or email us at [email protected].
Unbeatable e-sim rates
This app has unbeatable rates for e-sim in several countries. I've used it in the US, Europe and Asia, with no fuss at all. The app is also very intuitive and stable. I always find a plan that suíts my needs. E-sim installation procedure is also very straightforward, and you can monitor usage and top-up your credit easily through the app or on their web site.
Easy to use and cheap I recommend.
Super convenient eSIM for my Hong Kong…
Super convenient eSIM for my Hong Kong trip! Bought a plan, activated it in minutes, and had reliable data the whole time. Way better than dealing with SIM cards.
I go to Japan a lot for work
I go to Japan a lot for work, and dealing with SIM cards has always been a hassle, especially since I barely make calls. I found RedTeaGo Japan plan recently, and it’s been awesome. Super affordable, and the long validity meant my 50GB lasted me through three trips. Definitely recommend!
RedTeaGo Poor Support
Had a problem with their South America eSIM, and their support was useless. Each time they replied it would be like starting over again. They even accused us in being in the US (San Antonio) not Chile, San Antonio as for the reason. Obviously they don’t know how to Google or provide higher level of support. I have found the solution which I will not share. Airalo had the same issue but they figured it out. It wasn’t my phone or settings. Better to support a company that provides proper service support.
Reply from RedteaGO - eSIM2025-02-24
We're really sorry to hear about your frustrating experience with our support. As a long-time customer, you deserved much better, and it's disappointing to learn we missed the mark. We completely understand how frustrating it can be when you have to explain the issue multiple times without immediate help. Your feedback is invaluable, and we are already evaluating how we can improve to prevent these types of experiences in the future. Thank you for taking the time to share your concerns, and we genuinely appreciate your continued support. We're working hard to make things better and hope to offer you a much smoother, more efficient service going forward. A member of our team will be in touch with you soon to discuss a suitable compensation for the inconvenience.
I ran into a couple of small issues…
I ran into a couple of small issues when activating the service, and I think the instructions could be a bit clearer, especially for first-time users. But once everything was set up, I had no problems at all. The eSIM worked great during my trip to Thailand and Vietnam.