ReflexMD (reflexmd.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
I like dealing with Reflex MD because they have great people who make the process of getting meds online, easy, safe and VERY affordable. I've tried other providers and they just don't deliver like the ReflexMD team and their thoughtful medical staff.
Hi Theodore, Thank you for your thoughtful review! It means a lot to know you trust our team. We're grateful to be part of your wellness journey.
Decided not to continue with our subscription. Great customer support. No problems cancelling.
HI William, Thank you for your feedback! While we're sorry to see you go, we're glad we could make the process smooth. We wish you all the best, and we're always here if you decide to return.
Wendy was very pleasant and easy to work with! She had tremendous follow up and I appreciate her professionalism.
Hi Tisha, Thank you for your kind words! We'll be sure to share your feedback with Wendy. She'll be delighted to know she made a positive impact.
Wendy has excellent communication and personal responses. She is easy to talk to you and will find you the right plan. Customer service like hers is the reason I came back a year later!
Hi Danielle, Thank you so much for your kind words! We're thrilled to hear Wendy made such a positive impression. We'll be sure to share your feedback with her, and we're so glad to have you back! 😊
Easy to reach out to customer support for any issues! Also easy to delay my next medication refill due to unrelated medical needs.
Hi Kimberly! Thank you for your feedback! We’re glad to hear it’s been easy for you to reach our support team and manage adjustments to your medication schedule when needed.
Jericho was amazing! He was efficient, thorough, and clear. I appreciated his patience and walking me through each step. This was excellent customer support and he is a pleasure to work with.
HI M, Thank you for your kind words! We’re happy to hear Jericho provided efficient, thorough, and clear support. We’ll be sure to share your appreciation with him.
Fast delivery. I asked my dr. To switch from semiglutide to trizepatide. I thought it works take at least a week to get 1st delivery. I got it today. I want expecting for another 6 or 7 days. I'm happy.
Hi Pam, Thank you for sharing your experience! We’re glad your medication arrived sooner than expected and that the transition between treatments went smoothly.
Estrella has always gone above and beyond to assist me. She responds in very timely manner, very concise and clear information. So very polite and continues to assist me despite my lack of electronic insufficiency. Pleasure having her as support.
Hi Bonnie, Thank you for the wonderful feedback! We’re glad to hear Estrella has been consistently helpful, clear, and patient in supporting you. We truly appreciate you recognizing her efforts.
Jennifer Sanchez has been great to work with.
Hi Barbara, Thank you for your feedback! We’re happy to hear Jennifer has been great to work with and provided you with a positive experience.
Their customer service is excellent.
Hi Colleen, Thank you! We truly appreciate your kind words and are glad you’ve had a great experience with our customer service team.
Wendy was very kind & helpful. All my questions were answered and explained to me.
Hi Dan, Thank you for your feedback! We’re happy to hear Wendy was kind, helpful, and able to clearly answer all your questions.
Tina F. was very helpful and supportive. She returned my phone calls and questions quickly in a way that was easy to understand. Great knowledge of the weight loss products and pricing. Thank you Tina I appreciated your great assistance. Patti W.
Hi Patti, Thank you so much for your kind words 😊 We’re so happy to hear Tina provided such helpful and supportive assistance and was able to answer your questions clearly and quickly. We’ll be sure to share your feedback with her, she’ll truly appreciate it 💜
Estrella was so helpful and very responsive as well as knowledgeable. I greatly appreciated her assistance.
Hi Natalie! Thank you so much for your kind feedback 😊 We’re thrilled to hear Estrella provided great support — we’ll be sure to share this with her 💜
Wendy Elliott was professional, perfect, supportive and knowledgeable
Hi Barbara! Thank you for your kind feedback 😊 We’re so glad to hear that Wendy provided you with professional, supportive, and knowledgeable care. We’ll be sure to share your feedback with her and the team. We truly appreciate you taking the time to let us know 💜
10/10- package gets delivered very quickly every time. Love this company
Hi Haley! Thank you so much for your wonderful feedback 😊 We’re so glad to hear you’re happy with the fast deliveries and our response time. We truly appreciate your support 💜
Super timely and efficient response time!
Hi Kate! Thank you so much for your kind feedback 😊 We really appreciate you taking the time to share it — it means a lot to our team 💜
I was notified about the need to update my medical info in a timely manner and the dosage was changed accordingly. I received my prescription shortly after.
Hi Ali! Thank you for your feedback 😊 We’re glad to hear the update process was smooth and that you received your prescription promptly after your dosage change. We appreciate you taking the time to share your experience 💜
Hi Lynn! Thank you so much for your kind feedback 😊 We’re thrilled to hear Estrella provided great support — we’ll be sure to share this with her 💜
Wendy is so supportive and helpful. I really appreciate her being so kind. She’s honestly a big part of why I came back to reflexmd after taking a break from the medication. I appreciate you Wendy!!!
Hi Savannah! This means so much—thank you! We’re so happy to hear Wendy’s support made a difference and helped bring you back. We’ll be sure to pass along your kind words to her!
Estrella was my customer support person. Helped with a complicated order, product change and a credit. She was great. All staff good. Process quick and easy. I just reordered so no delivery yet. In the past shipping was fast and arrived with cold pack still cold. Very happy with this company.
Hi Sallly! Thank you for the detailed feedback! We’re glad Estrella was able to assist with your order and that everything was handled smoothly. It’s great to hear shipping has been fast and reliable as well—we truly appreciate your continued trust in us.
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