Wendy is great with communication and…
Wendy is great with communication and very pleasant to talk to.
ReflexMD (reflexmd.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
Wendy is great with communication and very pleasant to talk to.
Ada was quick, efficient, and professional in communication with me.
Once again, so happy with the company! Jennifer Sanchez was again so helpful with the medication, shipping and my questions.
My medication arrived safe and sound. I live in Arizona with 107 weather around delivery time. The ice was melted but the meds were still cool. I just put the drugs in the refrigerator quickly.
Jazmin's response was quick and well-informed
ReflexMD cheated me out of $597. I tried their injection for 30 days. It did not work. They said they would call me before billing me any further. I received an email that my order was about to ship. I did not place a renewal order. I sent a text message to cancel. They replied that it was too late to cancel. They would not take the injection back and refused to send me a refund. What more can I say. Wendy Elliot did not call me as she said she would. She shipped me an order that I did not place. She charged me for an order that I did not authorize. She would not take the order back. She would not refund the charge to my credit card, ReflexMD is unethical.
Estrella has been very helpful to me with my ReflexMD experience beginning a number of months ago up to today. Responsive to my query's with clear info. Thanks again Estrella
Hi Sdg-A! Thank you so much for sharing your experience! 💜 We're so happy to hear that Estrella has been helpful throughout your journey with ReflexMD. We'll be sure to pass along your kind words to her—I'm sure she'll appreciate them. Thank you for being part of the ReflexMD family, and we wish you continued success! 😊
I had an amazing nutritionist Wendy, help me and walk me through everything. The Doctor prescribed the medication, and within 4 days I have received it. Thank you to the whole team, Kimberly Hamel
Hi Kimberly, Thank you so much for your kind words💜 We're thrilled to hear you had such a great experience with Wendy and that everything—from your consultation to receiving your medication—went so smoothly. We'll be sure to share your wonderful feedback with Wendy and the rest of the team. We truly appreciate your support and wish you continued success on your wellness journey!
When my order arrived the ice was melted and the vials were warm. Jennifer called me and explained to me that my order was fine. She was a great help and fun to talk to.
Hi Eleanor, Thank you so much for the update! We're glad to hear your concern has been resolved. We're especially happy to know that Jennifer was able to explain everything clearly and make your experience a positive one. We'll be sure to pass along your kind words, I'm sure she'll appreciate hearing them! If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.
prompt delivery , the shot has helped me take off over 60 pounds , now l am using to maintain my loss , so far so good
Hi Timothy, That's incredible, congratulations on losing over 60 pounds! What an amazing achievement. We're so happy to hear the medication has been helping you maintain your results as well. Thank you for sharing your experience, and we wish you continued success on your wellness journey! 💜
This is a delivery review, the package was not cold upon arrival. I was home when FedEx dropped the package and I opened it immediately. The freezer pack was not frozen inside and the vials were room temp at best.
ReflexMD has been great. The process is easy. Representatives are always quick to respond and helpful. Today Estrella was my rep and she did a great job!
Hi Amy! Thank you so much for your wonderful feedback! 💜 We're so happy to hear you've had a great experience with ReflexMD and that the process has been easy for you. I'll be sure to share your kind words with Estrella, she'll be delighted to know she made a positive impact! We truly appreciate your support and look forward to continuing to be part of your wellness journey.
I had a CC charge that said it was from ReflexMD. It turns out this company has sister companies that use their financial vehicle. Would be nice to know before seeing the charge.
Hi Cathy, Thank you for taking the time to share your feedback. I understand how seeing an unfamiliar charge on your credit card could be confusing. We appreciate you bringing this to our attention, and your comments will be shared with our team as we continue working to improve the billing experience and make payment descriptions as clear as possible. We're glad you were able to identify the charge, and we truly appreciate your feedback.
Talk to Wendy and she was magnificent. She listened and then she went to work and she took care of all my problems. She was amazing. 10 stars for Customer Service.
Hi Janet! Thank you so much for your kind words! 💜 We're thrilled to hear that Wendy provided such an outstanding experience. We'll be sure to share your wonderful feedback with her, I'm sure it will make her day! Thank you for recognizing her dedication and for trusting ReflexMD. We truly appreciate your support and are always here whenever you need us. 😊
I have been working with Reflex MD since my weight loss journey almost two years ago. They are consistently reliable and have excellent communication as far as intake, refills, billing etc. One of the reasons I have remained with this company for my needs is their excellent customer service. Any time I have called with questions, they always help immediately! I have found them very consistently reliable
Hi Tammy! Thank you so much for your wonderful feedback! 💜 We're truly grateful to have been part of your weight loss journey over the past two years. It means so much to hear that our team's reliability, communication, and customer service have made a positive difference in your experience. Your trust and continued support mean the world to us. Thank you for choosing ReflexMD, we're honored to be part of your wellness journey and look forward to continuing to support you! 😊
The customer service is great. I’ve had questions, called and answered with clarity and felt comfortable the accuracy of the information. Successful product.
Hi Kathleen! Thank you so much for your thoughtful feedback! 😊 We're delighted to hear that you've had a positive experience with both our customer service and the program. Knowing that you felt supported and received clear, accurate information means a lot to us. We truly appreciate your trust and are grateful to be part of your wellness journey. Thank you for choosing ReflexMD! 💜
Hi Dorothy! I'm so glad to hear that! 😊 Thank you for the update. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help! Have a wonderful day! 💜
Wendy Elliot was amazing in helping me with this order and the previous order, She was kind and very helpful!
Hi Denise, Thank you so much for your kind words! 😊 We're thrilled to hear that Wendy provided you with such excellent service. I'll be sure to share your feedback with her, it will mean a lot! We truly appreciate your support and are always here if you need anything. 💜
Hi David, Thank you so much! We're always happy to help and appreciate your kind words. 😊
Always easy to communicate with customer service. Great company
Hi John, Always easy to communicate with customer service. Great company. Thank you for your wonderful feedback! We're glad to hear you've had a great experience with our team.
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