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Electronics & Technology

Remento

68 reviews

4.868 reviews
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About Remento

Data updated
Website
remento.co
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
68 reviews
Replies to negative
100% (2/2)
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Is Remento legit?

Remento (remento.co) has a 4.8 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Hinano · 1 review · Verified · Experienced 2026-06-30 ·

They are just the best!

Writing makes it very easy with momento. I’m free to speak about anything I want without any restrictions. I love especially all the questions that my children get to ask me, sometimes difficult for me to answer. I’m at awe how I love working with momento they are so helpful and trustworthy. They are just the best!! Hinano

Reply from Remento2026-07-07

Hinano, thank you so much for sharing this. I’m really glad Remento has made it easy for you to speak freely and answer the questions your children want to ask, even when some of them are not easy to answer. It means a lot to know the experience has felt helpful and trustworthy. Wishing you and your children many more meaningful stories together. Charlie

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Catherine · 1 review · Verified · Experienced 2026-06-27 ·

I love the site and the ideas behind…

I love the site and the ideas behind them. I was surprised when I read the transcript of what I said that the AI changed it.

Reply from Remento2026-07-06

Thank you so much for saying this. I’m really glad you love the Remento experience and the idea behind it. I can also understand why it felt surprising to see your words changed from exactly what you said. Just to clarify, Remento is designed to help turn spoken stories into clearer written versions, but the meaning should still feel true to you. If anything feels off, you can edit the story, or email [email protected] and we’ll be glad to help. I hope the finished stories feel like yours, just polished with care. Charlie

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Pam-Minnesota · 1 review · Verified · Experienced 2026-06-25 ·

Tremendously responsive service people!!

Remento’s customer service is amazing. I’ve emailed a number of questions to them and I always get a response by the next day at the longest. There was one time when my Mom thought she had said she wanted to re-record a story but we must have done something wrong because the one we are seeing now is the earlier one not the redo.

Reply from Remento2026-07-03

Thank you so much for this incredibly kind note. I’m really glad our team has been responsive and helpful as questions have come up. I’m sorry about the confusion with your mom’s re-recorded story. That sounds frustrating, especially when she took the time to redo it. Please email [email protected] and we’ll help look into what happened. Your mom’s stories mean a lot, and we want to make sure the right version is there for your family to enjoy. Wishing you and your mom many more meaningful stories together. Charlie

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Jody · 1 review · Verified · Experienced 2026-06-24 ·

Very easy, fun, no pressure , encouraging

Very easy, no pressure, good tutorials,

Reply from Remento2026-07-03

Thank you so much for sharing this. I’m really glad Remento has felt easy, fun, and encouraging without adding pressure. That is exactly the kind of experience we hope to create. Wishing you many more relaxed and meaningful storytelling moments. Charlie

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Ann · 1 review · Verified · Experienced 2026-06-25 ·

The prompts make it easy to record

Reply from Remento2026-07-03

Thank you so much for sharing this. I’m really glad the prompts have made it easy to record. Sometimes the right question is all it takes to bring a meaningful story to the surface. Wishing you many more easy and memorable storytelling moments. Charlie

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Jill · 1 review · Verified · Experienced 2026-06-26 ·

That I have done this for my daughter

Reply from Remento2026-07-04

Thank you so much for sharing this. Knowing you’ve created these stories for your daughter is incredibly meaningful. What a special gift for her to have, not just now, but for years to come. Wishing you and your daughter many beautiful moments through these memories. Charlie

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Robert Doupe · 2 reviews · Verified · Experienced 2026-07-02 ·

Fun and relatively easy to do

Fun and relatively easy to do. The AI rewrites are very good.

Reply from Remento2026-07-03

Thank you so much for sharing this. I’m really glad Remento has felt fun and easy to use, and that the story rewrites have been strong. Helping memories become polished written stories without losing their meaning is exactly what we hope to do. Wishing you many more fun moments as your stories come together. Charlie

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Shari Leavitt · 1 review · Verified · Experienced 2026-06-23 ·

Instructions were easy to follow

Instructions were easy to follow. Explanations were clear and helpful.

Reply from Remento2026-07-01

Thank you so much for sharing this. I’m really glad the instructions felt easy to follow and the explanations were helpful. We want Remento to make storytelling feel simple from the very first step. Wishing you many more smooth and meaningful storytelling moments. Charlie

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Frances · 1 review · Verified · Experienced 2026-06-24 ·

It is so easy to use that one can…

It is so easy to use that one can actually make it happen!

Reply from Remento2026-07-01

Thank you so much for saying this. Making it feel easy enough to actually happen is one of the things we care about most at Remento. I’m so glad the experience helped you move from wanting to preserve stories to truly doing it. Wishing you many more easy and meaningful storytelling moments. Charlie

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Charlotte Steele · 3 reviews · Verified · Experienced 2026-06-23 ·

Reliving memories and sharing them with…

Reliving memories and sharing them with family has made this a great experience. The format is easy to navigate and I look forward to each one.

Reply from Remento2026-07-01

Thank you so much for sharing this. I’m really glad Remento has made it easy to revisit those memories and share them with your family. Looking forward to each story is such a wonderful part of the experience. Wishing you and your family many more meaningful memories together. Charlie

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Veronica Tricoche · 3 reviews · Verified · Experienced 2026-06-23 ·

I love the way my words are made to…

I love the way my words are made to sound better, without changing the context

Reply from Remento2026-07-01

Thank you so much for saying this. That balance is exactly what we hope Remento can offer, helping your words feel polished while still keeping the meaning, spirit, and context intact. I’m so glad that came through in your experience. Wishing you many more meaningful stories ahead. Charlie

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Betty McLaughlin · 4 reviews · Experienced 2026-06-30 ·

The video recording is great

The video recording is great, but the AI transcripts are not so good

Reply from Remento2026-06-30

Thank you for sharing this. I’m really glad the recording experience has been great, and I’m sorry the written versions have not been as strong as you hoped. The good news is that all stories are editable, but we also know that should not feel like extra work. If you’d like help improving a specific story, please reach us at [email protected] and our team will be glad to take a look. Charlie

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Olga Mayer · 1 review · Experienced 2026-06-29 ·

My memories and life experience.

This experience was a gift from my daughter's to me. It's so meaningful because I am sharing all the memories and questions that are requesting about me. To hear my voice and video once I am gone is such a beautiful gift. Remento is such a wonderful gift for anyone wanting to leave and share there memory's with family or friends. I wish this was available when my parents were alive, I have so many questions and no answers. So to all of you out there, leave your Legacy your stories and memories with your family.🤗

Reply from Remento2026-06-30

Thank you for sharing this so beautifully. I’m so glad Remento has become such a meaningful gift from your daughters, and that it is helping you share your memories, life experiences, and voice with the people you love. I’m sorry you’re carrying the feeling of unanswered questions from your own parents. That is exactly why preserving these stories now can matter so much later. Wishing you and your family many moments of connection as you leave this legacy for them, Charlie

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Nina Beeler · 1 review · Experienced 2026-06-26 ·

Bringing the Past into the Present

Knowing that I would leave a written legacy for my 8 kids and 9 grandkids when I go Home means a lot to me. I have predominantly lived away from them working so much that I "didn't have time" to go to them. Remento has made it possible for me to bless them and update them on family history they have never known. Typing/speaking my story will allow them to expand their knowledge of their ancestral history. :) And they are already super super happy with what I have sent them so far.

Reply from Remento2026-06-26

Thank you so much for sharing this. I’m really moved that Remento is helping you leave a written legacy for your 8 kids and 9 grandkids, especially with family history they may not have known before. It means a lot to hear they’re already so happy with the stories you’ve shared. I hope the experience continues to help you bless them with memories they’ll carry forward. Charlie

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Robert Miller · 3 reviews · Experienced 2026-06-24 ·

It is easy to use

Reply from Remento2026-06-30

Thank you for sharing this. I’m so glad Remento has felt easy to use. We built it so sharing stories could feel simple and natural. Hope you continue enjoying the process of preserving your memories. Charlie

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Coleen · 1 review · Verified · Experienced 2026-06-23 ·

My Memories

Using this has forced me to record some of my personal history to leave behind for my posterity

Reply from Remento2026-06-30

Thank you for sharing this. I love that Remento gave you a reason to record pieces of your personal history for the people who come after you. That is exactly the kind of gift that only grows more meaningful with time. Wishing you and your family many moments of connection as those memories are preserved. Charlie

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Penny Cathey · 1 review · Experienced 2026-06-25 ·

There is NO customer service

There is NO customer service. Useless AI answers that promise a human, but one never responds. Don’t try to upload a lot of pictures. They only allow one per page!

Reply from Remento2026-06-26

This is Charlie from Remento. I’m really sorry for the frustration here, especially around getting help when you expected a human response. That is not the experience we want anyone to have, and I understand why it would feel discouraging. To clarify on photos, Remento books are designed so each story has a clean layout with its selected photo or photos placed in a way that prints well, but I hear your frustration that this felt too limiting for what you were trying to create. I would genuinely like the opportunity to connect with you directly to resolve the outstanding issues.

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Barb Friedman · 1 review · Experienced 2026-06-23 ·

Easy to use video

Reply from Remento2026-06-24

Thank you so much for sharing this. I’m really glad Remento felt easy to use, since that’s such a big part of what we’re trying to make possible for families. The experience is designed so storytellers can simply click a link and start recording, without downloads, logins, or passwords. Grateful you gave Remento a try, and I hope it helps preserve many meaningful stories for your family. Charlie

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Julie · 9 reviews · Experienced 2026-06-23 ·

Best way to capture memories

This is a magical tool to provide your Family memories things they might not of ever thought to ask you !!! And they experience them by listening to your voice or seeing a video!!! Soooo awesome and easy to do…You must gift this to your loved ones to capture their memories in the best way!!

Reply from Remento2026-06-30

Thank you so much for this wonderful note. I love how you captured what makes Remento special, helping families discover stories they may never have thought to ask about. I’m so glad it has felt magical and easy for you. Wishing you and your family many more meaningful storytelling moments, Charlie

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Beth · 1 review · Verified · Experienced 2026-06-23 ·

Good subject material and great…

Good subject material and great directions communicated.

Reply from Remento2026-06-30

Thank you so much for sharing this. I’m really glad the prompts and directions felt clear and helpful. Making it easier for families to share meaningful stories is exactly what we hoped Remento would do. Charlie