Remento (remento.co) has a 4.8 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Lee d. · 2 reviews · Experienced 2026-08-04 ·
★★★★★
I like that a family can ask questions…
I like that a family can ask questions and get answers from older family while they still can and create priceless memories before the opportunity disappears.
Reply from Remento2026-08-05
Thank you for sharing this. Creating space for older family members to answer meaningful questions can uncover stories that might otherwise be lost. I’m grateful Remento is helping your family preserve those priceless memories while you can.
Charlie
This is a very special opportunity to share your life's experiences with those you love and care about. It is so easy to use and a pleasure to give the little time needed!
Reply from Remento2026-08-05
Thank you for putting this so beautifully. It means a great deal to hear that sharing your experiences has felt both easy and worthwhile. I hope your stories bring joy to the people you care about for many years to come.
Charlie
S
Susan · 2 reviews · Verified · Experienced 2026-08-02 ·
★★★★★
I was sent a survey with the misleading…
I was sent a survey with the misleading subject line that stated I'd receive a $50 Amazon gift card as a gift for completing the survey. When I asked customer service a few times about it that said they were sorry for the misunderstanding but it was a chance to win. Update: After discussion with staff they decided to honor the $50 Amazon gift card. I feel they realized their mistake. I've updated my rating now!
Reply from Remento2026-08-04
This is Charlie from Remento, and I’m sorry. The survey subject line should have made it clear that it was a chance to win, not a guaranteed gift. I understand why the ebook credit feels like an inadequate substitute, especially after you reached out several times expecting us to honor the wording you received.
I would genuinely like the opportunity to connect with you directly to resolve the outstanding issues.
R
Richard Rafael “רפי” Rothma · 1 review · Experienced 2026-08-04 ·
★★★★★
Leaving memories and life’s lessons is…
Leaving memories and life’s lessons is an amazing thing to do for the next family generations
Reply from Remento2026-08-04
Absolutely. Sharing memories and life lessons is one of the most meaningful gifts we can leave for future generations. Thank you for letting Remento help preserve yours.
Charlie
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Jim Ozo · 1 review · Experienced 2026-08-04 ·
★★★★★
Remento is Great!
Remento has made it very convenient and simple to do something extremely valuable that I had no idea how to accomplish otherwise. The benefits to my family will be wonderful.
Reply from Remento2026-08-04
Thank you for putting this so beautifully. Making it simple to preserve something as valuable as family stories is exactly why we built Remento. I hope your family treasures the memories you’re capturing for many years to come.
Charlie
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MaryPat · 1 review · Experienced 2026-08-04 ·
★★★★★
It feels so genuine
It feels so genuine - the staff, the product. My son sent this to me for Mothers Day over a year ago. I have been really busy but every time I received a prompt - I felt my son's love. I am now reviewing all the saved emails from you and starting to pull it all together. I am so grateful for this gift. What a blessing!
Reply from Remento2026-08-05
Thank you so much for sharing this. The fact that each prompt reminded you of your son’s love is incredibly meaningful. There is no rush with Remento, and I’m so glad you’re now enjoying the process of bringing your saved stories together. If you ever need a hand along the way, our team is always here. Wishing you and your son many more moments of connection through these memories.
Charlie
J
James Seltmann · 1 review · Experienced 2026-08-03 ·
★★★★★
Great way to capture memories by way of…
Great way to capture memories by way of audio and video recordings edited into an awesome storybook for everyone to treasure.
Reply from Remento2026-08-04
Thank you! I’m so glad you appreciate how Remento brings recordings and written stories together in one keepsake. I hope your family treasures it for generations.
Charlie
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Jennifer Schumacher · 2 reviews · Experienced 2026-08-01 ·
★★★★★
We are early in our Remento journey but…
We are early in our Remento journey but I cannot express how much I am loving it. Having these memories recording by my mom is something I will cherish and share with my daughters. I look forward to every recording and the process of using the platform has been remarkable intuitive and easy.
Reply from Remento2026-08-03
Thank you for sharing this. I’m so glad Remento has felt intuitive and easy, and that you already look forward to each new story from your mom. Knowing these memories will be cherished by you and shared with your daughters is incredibly meaningful.
I hope every new recording brings your family another story to treasure.
Charlie
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Bob Kenney · 1 review · Experienced 2026-07-31 ·
★★★★★
Love the complete experience except for…
Love the complete experience except for the book cover showing all finger prints
Reply from Remento2026-08-03
Thank you for sharing this. I’m so glad you’ve loved the overall Remento experience, and I’m sorry the book cover shows fingerprints so easily. I can understand how frustrating that is on a keepsake meant to be handled and enjoyed.
I hope the stories inside continue to bring your family joy.
Charlie
Wonderful to know that my children and grandchildren will have a written and video record of my thoughts and feelings, as well as facts of my life, for generations.
Reply from Remento2026-07-31
Thank you for sharing this. It means so much to know that your children and grandchildren will be able to revisit your thoughts, feelings, and life experiences for generations.
I hope creating your book brings you as much joy as it will bring your family in the years ahead.
Charlie
J
Jim Walter · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Dad's story will last for generations
We purchased Remento last year for our father for father's day. Dad spent the last year making videos, which he took it very seriously so it was a lot of work, but very worth it. We just received the books and we could not be more thrilled! Dad feels so special, but also now knows that his story will stay alive for generations to come.
Reply from Remento2026-07-28
Thank you for sharing this. I love hearing how seriously your dad approached telling his stories, and how proud and special he feels seeing them in print. That year of effort has created something your family can treasure for generations.
I hope your dad feels proud every time he sees the books.
Charlie
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Lisa · 2 reviews · Experienced 2026-07-27 ·
★★★★★
Remento has made it pretty easy to…
Remento has made it pretty easy to capture family stories that can be shared for years to come. Thank you for helping our family create unique books with voices to listen to and videos to watch.
Reply from Remento2026-07-28
Thank you for sharing this. I’m so glad Remento has made it easy for your family to capture these stories and create books that feel truly personal. Being able to revisit both the memories and the original recordings makes them even more meaningful.
Thank you for trusting us with such an important part of your family’s history. I hope these books bring your family joy for many years to come.
Charlie
J
John R · 1 review · Experienced 2026-06-24 ·
★★★★★
Remento, really gets you thinking and feeling!
My daughter gave me the opportunity to use Remento as a present. I am having a lot of fun with it thinking about questions that have been posed and remembering fun things from the past.
Reply from Remento2026-07-28
Thank you for sharing this. I’m so glad your daughter introduced you to Remento, and that the questions are bringing back such fun memories. It sounds like you’re enjoying the journey just as much as the keepsake you’re creating.
I hope each new question brings another wonderful moment from your past back to life.
Charlie
I think it’s a wonderful concept. I just don’t know how to get my chosen person to answer the questions or to understand why it’s important to have people remember them.
Reply from Remento2026-07-27
Thank you for sharing this. Getting someone to open up can be the hardest part, especially if they do not yet see how meaningful their stories are to the people around them. Sometimes it helps to start with one easy question or a favorite photo, rather than explaining the whole project at once. Remento is designed to feel like a conversation, not an assignment.
Please reach out to [email protected] if we can help you find a gentle way to get started. I hope your chosen storyteller soon sees just how much their memories mean to you.
Charlie
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Lea Frevert · 1 review · Experienced 2026-07-26 ·
★★★★★
So thankful for this product
So thankful for this product. My dad is 80 and extremely tech-challenged and he can easily (and happily!) follow the links to record his stories. I love that we can add photos and prompts for him. The interface is so user-friendly. Just really glad we invested in this product and will have these priceless memories of my dad saved forever.
Reply from Remento2026-07-27
Thank you so much for sharing this. I’m especially glad your dad has found the experience easy and enjoyable, and that you’ve been able to make it personal with your own photos and questions. Knowing your family will always have these stories means a great deal to us.
I hope your dad continues having fun revisiting the memories that matter most.
Charlie
The product was unusable, and customer service was awful and unhelpful!
Reply from Remento2026-07-27
This is Charlie from Remento, and I’m truly sorry that the product was unusable for you and that our customer service left you feeling unsupported. That is not the experience you should have had.
I would genuinely like the opportunity to connect with you directly to resolve the outstanding issues.
B
Bunny · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Memories
Memories. Having our voices for grands and great grands.
Reply from Remento2026-07-21
Thank you for sharing this. Knowing these memories and voices will be there for the grands and great-grands is exactly what makes this so meaningful. Wishing your family many wonderful moments revisiting these stories together.
Charlie
For the most part this experience has been great and very user friendly.
Reply from Remento2026-07-11
Thank you so much for sharing this. I’m really glad the experience has been great overall and felt user friendly. Making Remento simple enough to stay focused on the stories is something we care deeply about.
Wishing you many more meaningful memories ahead.
Charlie
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Dennis Gallagher · 2 reviews · Experienced 2026-07-08 ·
★★★★★
I enjoyed the simple explanations …
I enjoyed the simple explanations and the sharing of the personal experience
Reply from Remento2026-07-10
Thank you so much for sharing this. I’m really glad the explanations felt simple and that the personal stories made the experience more meaningful.
Wishing you many more moments of connection through the stories you share.
Charlie
Thank you so much for sharing this. I’m really glad Remento has felt user friendly, especially for older adults. Making it simple enough for anyone to preserve their stories is one of the things we care about most.
Wishing you many more easy and meaningful storytelling moments.
Charlie