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Business Services

Remote

65 reviews

4.665 reviews
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About Remote

Data updated
Website
remote.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
60% (3/5)
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Is Remote legit?

Remote (remote.com) has a 4.6 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.

What people say

R
Rubielyn · 1 review · Verified · Experienced 2026-07-27 ·

Anul Arora provide a feedback in real…

Anul Arora provide a feedback in real time about my SSS salary loan approval

R
Regina · 1 review · Verified · Experienced 2026-07-27 ·

Continuous follow up was provided and…

Continuous follow up was provided and the ticket was open till the task was completed and very helpful service

G
Gerardo · 1 review · Verified · Experienced 2026-07-23 ·

Very useful

Very useful, great service

T
Tatiana · 1 review · Verified · Experienced 2026-07-19 ·

Suman was great!

Suman was quick and walked the extra mile to help me.

R
Roberto · 1 review · Verified · Experienced 2026-07-24 ·

Quick response.

Quick response to my messages and requests.

F
Filiz · 1 review · Verified · Experienced 2026-07-22 ·

Thanks for the prefect support

Thanks for the perfect support and how fast and easy everything goes well

M
Marysol · 1 review · Verified · Experienced 2026-07-17 ·

Go for it!

I had some inconveniences to set up my account but help desk was right on spot! After getting into my account, I sailed through the tabs and friendly instructions. Just good common sense. Easy to update and maintain.

B
BNM · 4 reviews · Experienced 2026-07-21 ·

I do NOT recommend Remote.com

I do NOT recommend Remote.com. Yet ANOTHER payroll error from Remote. Please note that this is about the 6th time they have erred on my payroll, including a huge mistake resulting in them forcing me to give back thousands of dollars, so i can get paid my regular pay - threatening to not pay me until i give back the $5K of error they did, even though my pay would be slightly above that $5K error. So I had to wait while they resolved it without having any money for that pay period! Here is their explanation this time: "INFORMATIVE PAYROLL Summary 📝 Due to an issue during payroll processing, your July 15, 2026 payslip included higher statutory deductions than expected. Your July 31, 2026 payslip will include credits for the over-withheld amounts. No action is required from you. Hello, We're reaching out to inform you about an upcoming payroll correction related to tax withholding in your July 15, 2026 payroll. What happened Due to a payroll processing issue, employer Registered Retirement Savings Plan (RRSP) contributions were treated as taxable income twice in the July 15, 2026 payroll. As a result, deductions for pension plan contributions, including Canada Pension Plan (CPP), additional Canada Pension Plan (CPP2), Quebec Pension Plan (QPP), additional Quebec Pension Plan (QPP2), where applicable, and federal and provincial income tax were higher than expected, resulting in lower net pay. What you need to know We've fixed the issue and taken the necessary steps to prevent this from happening again. We'll apply the required corrections in your July 31, 2026 payroll. Your July 31 payslip will include separate adjustment line items, such as FIT Adjustment or CPP Adjustment. Each adjustment reflects the amount that was over-withheld for that statutory deduction in your July 15, 2026 payroll. The adjustments may include CPP, CPP2, QPP, additional QPP2, and federal and provincial income tax, where applicable. No action is required from you. We apologize for any inconvenience this may have caused and appreciate your understanding as we resolve this issue. If you have any questions or need assistance, reply to this email or chat with us for real-time support. We’re here to help! Thank you, Your Remote Team"

Reply from Remote2026-07-22

Hi BNM, Thanks for your honest review, we appreciate you detailing your experience. We've confirmed the July 15 payslip error and are correcting it in your July 31 pay. However, your account history includes multiple concerns, and we need to verify the full context before we can comment on each one accurately. Here's what we're doing: I'm escalating your case to our leadership team, and they will contact you directly to review your complete support history together. They'll have access to your full records and can give you accurate answers about what happened and why. We take your concerns seriously, and we're committed to getting this right. Thanks again, Kind regards, Mel Diamond - Senior Voice of the Customer Manager at Remote

K
Karen · 1 review · Verified · Experienced 2026-07-21 ·

I hardly need to contact Remote as the…

I hardly need to contact Remote as the service runs seamlessly, however on the occasions when I have needed support they have dealt with my enquiry quickly and efficiently. The bot is normally enough assistance, but when it cannot fix the issue I am redirected to somebody who can. All good.

M
Mohammed · 1 review · Verified · Experienced 2026-07-17 ·

Easy Process

It was smooth

M
María Juárez Palomar · 2 reviews · Verified · Experienced 2026-07-16 ·

The problem was solved

L
Lana · 1 review · Verified · Experienced 2026-07-16 ·

Feeling a little bit lost after signing…

Feeling a little bit lost after signing agreement. Not very good hands-on help to get started.

E
ELENA DE LA DEDICACION NEVEUX · 2 reviews · Verified · Experienced 2026-07-18 ·

Great service

L
Liz · 1 review · Verified · Experienced 2026-07-19 ·

Incredibly fast and helpful service!

I had a fantastic experience with Remote! I can't thank Alex Guzman enough for his super quick response and incredible help. He resolved everything smoothly and efficiently. Exceptional support!

H
Hans Twee · 2 reviews · Verified · Experienced 2026-07-15 ·

always shortly result

c
customer · 2 reviews · Verified · Experienced 2026-07-14 ·

Quick reaction

Quick reaction! Thank you

I
Ian · 1 review · Verified · Experienced 2026-07-16 ·

Quick and effective!

They were very helpful, quick and effective in getting me onboarded

N
Nikola · 1 review · Verified · Experienced 2026-07-15 ·

Got a really fast response.

M
Moataz · 1 review · Verified · Experienced 2026-07-15 ·

Professional following up

J
Julian · 4 reviews · Verified · Experienced 2026-07-10 ·

they helps me a lot with my payslip