They have deliver a remote that doesn't work
They have deliver a remote that doesn't work. Beside they are asking to return it to them in China while paying the fees myself! They are a bunch of scammer. I hardly recommend not dealing with them
About Remotes World
Data updated- Website
- remotes-world.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 70% (54/77)
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About this business
Dear customer! We want to assist you in finding the replacer for your original remote control. You can search original remote control in the search form on the left. Just fill in quantity, and push Add to card . Proceed to check out or continue shopp...
Is Remotes World legit?
Remotes World (remotes-world.com) has a 3.9 out of 5 rating on OK.one, based on 316 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 70% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Service was fast & friendly
Service was fast & friendly. The remote works perfectly with the radio that I have had for several years.
Reply from Remotes World2025-08-29
Thank you so much for choosing Remotes World!
Replacement remote control for Audio…
Replacement remote control for Audio Pro ADDON T10 was ordered 15th of March 2025 and recieved 22th of april. The product saved my T10. I am very happy :-)
Reply from Remotes World2025-07-11
We're so plesure to hear such a good words from your side, thank you.
The remote works perfectly
The remote works perfectly. It did seem to take a little while to receive but I did receive it in perfect condition.
Reply from Remotes World2025-07-11
We're happy that you're satisfied by our product. Thank you for your choice.
After waiting over 2weeks for my remote…
After waiting over 2weeks for my remote with emails in between from remote world apologising for the delay, well it arrived cracked and broken, I sent a photo and again a lot of apologies back from them. They said they’d sent me a new one and refund me in full. Well on the 3rd day after that email my new remote just arrived 15 mins ago, and I’ve just tried it on my telly and it works. I really want to thank remote world for their great customer service as they kept in contact all the time and true to their word.
Reply from Remotes World2025-07-11
Happy to hear that problem was solved. Thank you for your review.
Great store!!!
Great store, very fast delivery! The product I bought works perfectly! And although I made a mistake with the address (Australia instead of Austria) I was able to correct it by email and the product arrived at the correct address!!!! An absolutely TOP seller!
Reply from Remotes World2025-07-11
Thank you so much for choosing Remotes World!
Worked right out the box
Bought this for my reference 20 pre-amp. Worked right out of the box. Service is top notch as they responded right away when I asked if I could program the remote to control my old Sony DVD player as well. They sent me instructions right after I provided them with the make and model.
Reply from Remotes World2025-07-11
We're so plesure to hear such a good words from your side, thank you.
Great all around experience with Remotes World
I was so grateful to Remotes World for not only having the very unusual remote replacement we needed, but also for the extremely helpful and detailed tech help. I wasn't able to get the new remote to connect to our box at first, but the super responsive tech help provided me with detailed instructions and visuals. It works like a dream now. Fantastic all around service from Remotes World!
Reply from Remotes World2025-07-11
We're happy that you're satisfied by our product. Thank you for your choice.
Item was as described
Item was as described, works great, fast shipping. Thanks
Reply from Remotes World2025-07-11
Thank you so much for choosing Remotes World!
Great product and service
I have a NAD D3020 amp and the one thing I have found frustrating is the NAD controller which is very poor. The remotes world alternative is fantastic and feels much more official than the NAD controller! At first it didn't work but remotes world had the problem sorted within 30 minutes with clear instructions
Reply from Remotes World2025-07-11
We're happy that you're satisfied by our product. Thank you for your choice.
After sale assistance.
I couldn't pair the remote at first but with the assistance via emails now works fine. Very good customer service.
Reply from Remotes World2024-12-17
Happy to hear that problem was solved. Thank you for your review.
The remote did not work at first
The remote did not work at first, but they followed upon it and now it is working. Can't complain
Reply from Remotes World2024-11-06
Happy to hear that problem was solved. Thank you for your review.
Very poor product.
I ordered a remote for a Cambridge audio tuner amp, I now have multiple ways of adjusting volume, access to 4 of the 5 FM presets, (no access to am), and 3 mute buttons. I still have to get up to turn the radio off, as the power button does not work
Best service
The customer service is extremely well prepared, competent and professional! Thanks für the nice remote and the service!
Reply from Remotes World2024-09-24
We're happy that you're satisfied by our product. Thank you for your choice.
Programming confusion
I had some confusion with programming the remote but they helped me out by giving directions which worked in the end. Quite happy.
Reply from Remotes World2024-09-24
Happy to hear that problem was solved. Thank you for your review
This is a trustwothy company.
All was perfect!
Reply from Remotes World2024-09-24
Thank you so much for choosing Remotes World!
Glad to know that this business was…
Glad to know that this business was selling the perfect remote for my old tv.
Reply from Remotes World2024-06-21
Thank you so much for choosing Remotes World!
Solved
Remote did not work for my unit. I was eventually refunded after some back and forth.
Reply from Remotes World2024-09-24
Happy to hear that problem was solved. Thank you for your review.
Enough patience to help the custumer
They gave me a method and enough answers to let it work
Reply from Remotes World2024-09-24
Happy to hear that problem was solved. Thank you for your review.
Excellent and quick service.Great…
Excellent and quick service.Great follow up. Very good product.The best in class.
Reply from Remotes World2024-09-24
We're so plesure to hear such a good words from your side, thank you.
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