Reprise Financial

This place is awful

This place is awful! horrible scam. Run

Great experience

They went thru the process and answered all of my questions to my satisfaction.

Was very easy to work with and got the…

Was very easy to work with and got the loan quickly

Very easy to deal with

Very easy to deal with! Super quick with getting funds. They made the process so easy!

"Outstanding odds"? Apparently not. But thanks for wasting my time.

Reprise had me go through the entire approval process and said they needed just one phone conversation to finalize my loan. I'd applied only because Credit Karma listed my chance of approval as "Outstanding" and I thought a small loan would enable me to eliminate some credit card balances. But on the phone, I was summarily dismissed as someone who couldn't be approved for an unsecured loan of ANY size because my income was insufficient and I have "too many bills". I'm a homeowner in a long-term marriage with two paid-for vehicles. My wife brings home $57K a year on top of my $24K, and we've never missed a payment of any kind. Apparently, because I opt to put the loan in my name only and don't wish to use a vehicle as collateral, Reprise sees me as a financial risk. So if I decide to try elsewhere, I'll use one of their competitors that has a local office and has worked with me in the past.

Customer Service was very knowledgeable…

Customer Service was very knowledgeable and helpful. Very easy to complete the process.

Everything

Everything. It was quick and easy

Everyone was very nice and I recoeved…

Everyone was very nice and I recoeved the money quickly.

The initial loan processor told me that…

The initial loan processor told me that the loan could not be done. So that was disappointing that she didn’t go the extra mile to see the options. The second loan processor who I ended up speaking with asked me additional questions and that’s how the loan was eventually approved and we were able to get it done. So it’s really the second processor that did all the work and I would give her five stars. The loan processor who did not go the extra mile the first person that I spoke to I would give her two stars, maybe three stars.

The Bait-and-Switch is Real! Stay Away

Similarly to others, I was offered a "pre-approval" of $11,000 with all my documents supposedly already reviewed. Then, the day after I applied and my credit took the hard hit, I was told I was "actually" only approved for $8,500, and my application missing some documents. What documents? Oh, electricity bill, ma'am, for proof of residence. Okay, I sent that and got the amount negotiated back up to $11k. The next day (today) - same story, different actor. Suddenly "more" documents are needed even though I've given proof of my income, and the amount is back down to $8,500, "$9500 at the very most". And the APR I was quoted online was WAY lower than the 30% I was quoted over the phone! I'm desperate but not that desperate. Reprise Financial is lucky I don't have the time or gas to drive to Coppell and read them the riot act for their horrid customer service and outright lies.

Service and customer service

Service customer service profecional

Very easy to fill out paperwork online…

Very easy to fill out paperwork online and provide photos needed for verification. The staff was very helpful and straight forward with getting everything finished.

Customer service timing and ease

Very quick and helpful.

It wasn't the total I needed...but after some good friend's help, I could make do. It was super easy and fast. I had the money in 2 days! They were right on top of every step along the way. Thank You! Tommie

Slightly misleading.

At the beginning I was told that my loan would be unsecured, later they tried to use my car as collateral. Misleading

Felicia Lopez is the BEST

Ms. or Mrs. Lopez was absolutely phenomenal and patient throughout my experience. She also explained everything thoroughly!

Loan

Very nice and worked with me would recommend them to anyone

Highly Recommended for Fast Financial Assistance!

I had a great experience with Reprise Financial. The application process was smooth, and the funds were released very quickly. Their service was efficient, reliable, and professional. The team was also helpful and responsive throughout the process. They are truly awesome, and I highly recommend Reprise Financial to anyone looking for fast and dependable financial assistance.

The loan application was easy and quick.

The initial process was fast

The initial process was fast, efficient and the customer service agent that I finally dealt with at the end was very helpful however, since then you guys have incessantly called me and continue to call me with a welcome call and it’s really borderlining on harassment at this point that you just keep calling and calling and calling and calling.