Cresco Resco

Quality items received quickly

Shipping was fast and I received all of my items undamaged. Great quality and I will order again in the future. Thank you!

Item was as described & arrived sooner…

Item was as described & arrived sooner than expected

Staff was friendly and very helpful

Staff was friendly and very helpful. Found the shelving unit I needed

Damaged product

The overall order experience wasn't bad, shipping information was limited but still arrived on time and I appreciate the prices -but- I guess you get what you pay for 🤷🏼‍♀️ the wooden bowls were cracked and split of the 4 large bowls 3 were damaged, and not just a little! What's more disappointing is they were packed very well so this is just poor business these weren't just minor blemishes that could be overlooked-large v size chips around the outer edge and splits down the side, definitely won't hold anything liquid. This was a Christmas gift for my brother

All items were broken

All items were broken. They were not packed well and they all showed up broken. I have called and also twice emailed, with no response from customer support.

A Reliable Partner for Small Business Owners

I’ve purchased several pieces of equipment from Resco for my small business, and I couldn’t be more pleased. Their staff is consistently knowledgeable, helpful, and well-versed in both the equipment they offer and the health department guidelines that matter to small operators like me. Everything runs smoothly and efficiently here — I highly recommend them.

Dishonesty and lack of accountability and communication

Got several communications with A.S., a customer service rep at Cresco Resco assuring me my order was on its way. Then when I still didn’t get my order I was told it was a FedEx issue, not a cresco issue. Promised follow up was never done. Then I was told my ITEM wasn’t really in stock. Problem with that is the order actually contained multiple items, not just one. So throughout the process it seems I’ve been pacified and lied to several times. From my experience, this company completely lacks credibility and I do NOT recommend doing business with them. UPDATE: after posting my honest review about my experience with this company, I received an email from the person at the company telling me that they were only repeating what their colleague told them and asked me to edit my review so his/her name was not included. I am agreeing to do so because I think it further supports my position that this company and its employee are not credible and displayed an extreme lack of accountability in the lazy way they handled my order.

FIRST RATE SERVICE, QUALITY OF PRODUCT

FIRST RATE SERVICE AND GREAT QUALITY OF PRODUCT. I WILL ORDER AGAIN

Excellent antibacterial mop because it perfectly cleans dirt and bacteria from the floor

Slow Shipping

It took 2 weeks to ship out and it only happened after I called and then all of a sudden it shipped out two days later

Lodge mini fry pans

I purchased the Lodge mini fry pans in the Reno store, the service is always awesome in the store, the Team is always ready to assist. These little pans are great for single serving cobblers and cookies topped with ice cream! I then ordered six additional online, they shipped promptly and timely to relatives in Michigan.

Very good experience

Very good experience! Excellent food, generous portions and staff very friendly :)

Quick service. Fast delivery.

They had the dishes I chose in stock and offered as a set of 12 instead of standard 24.

Your two female workers have no…

Your two female workers have no customer service skills and no sense of urgency. I will never go back there again, better off buying on amazon.

Great customer service!

Great product

Great product, fast easy ordering and delivery.

Great job

I had made a mistake on ordering and it was rectified within minutes. Delivery driver was very helpful.

Great customer service

I think her name was Brenda, she was awesome at communicating with me and understood that we needed the oven for our hotel breakfast shipped right away.

I have made numerous purchases with…

I have made numerous purchases with you- very efficient company

Good Prices and Products

Fast pickup and good prices for quality kitchenware