Resume.io (resume.io) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 83% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
Hi Usama,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed being able to download your resume without a watermark.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
Hi Tonja,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform quick and easy to use.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
Hi Tasha,
Thank you for your wonderful feedback! We’re delighted to hear that you found our service helpful and that the tips and pointers helped you stand out.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
Hi Anirudh,
Thank you for your wonderful feedback! We’re delighted to hear that you found our platform to be one of the easiest ways to create and edit your resume. It’s great to know that you enjoyed our templates and found the AI features helpful for writing summaries and descriptions.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
它基本上很好,但缺乏文本自定义,因此必须转换为 word 或使用 pdf pro 自定义和编辑文本,使其可读并适合一页
Reply from Resume.io2026-07-23
Hi Abdulhamid,
Thank you for your valuable feedback! We’re glad to hear that you’ve had a mostly positive experience with the platform. We also appreciate your suggestion regarding greater text customization options.
We'll be sure to share your feedback with our product team as we continue improving the editing experience and flexibility for our users.
Regards,
Team Helpdesk.
This website is absolutely fraud. They charged for one month on trial period of 7 days. After 1 day of trial period they charged for one month without letting me know. Don't take subscription from this shit.
Update after reply:-
I had read all rules. 7 day was trial period, after 7 day will be charged for 1 month. I took subscription 22 July 2 pm. But in the next morning 10 am you charged me 132 riyal. But deed was after 8 days.
Now I mailed your provided email address. Total 143 Saudi Riyal I need return. If I get back money I will delete the review.
Reply from Resume.io2026-07-23
Hi Merazul,
Thank you for sharing your feedback. We're sorry to hear about your experience.
We understand your concerns regarding the subscription. We'd like to clarify that the trial and subscription terms, including the renewal details, are presented during the checkout process before payment is completed. We'd still be happy to review your account and address any questions you may have.
Please contact us at [email protected], and our team will be glad to investigate your case and assist you further.
Regards,
Team Helpdesk.
Hi Kenzie,
Thank you for your wonderful feedback! We’re delighted to hear that our platform was able to help you so much. Your kind words mean a lot to us, and we truly appreciate your support.
We wish you every success in your job search!
Regards,
Team Helpdesk.
D
Doron · 1 review · Experienced 2026-06-09 ·
★★★★★
Worst service ever, small latters will charge you 30$ montlly
**Worst service ever – misleading subscription and poor support**
I do not recommend this service. The experience was frustrating and not worth the money.
I selected a CV template and uploaded my existing CV, but the AI assistance was extremely poor, so I ended up writing and editing everything myself. At that point, I could have just created the CV on my own.
When I downloaded the Word (.doc) version, I discovered, only after paying, that it did not match the preview. The document exceeded one page, and the formatting was broken. Support simply told me to fix it myself, which defeats the purpose of paying for the service.
The biggest issue was the payment process. The service advertises a **$3 download**, but the small print signs you up for a **$29.90/month subscription**. Closing your account does **not** automatically cancel the subscription, which is very misleading.
Customer support was also disappointing. There is no live support, only email replies. In my case, the responses were in German and did not address my billing concerns.
I recommend checking the comments on the Resume.io Facebook page. Many users describe experiences similar to mine regarding subscriptions, billing, and unanswered emails. Some commenters even call it a scam, which reflects how frustrated they were with their experience.
Overall, the service did not deliver on its promises, the billing process was unclear, and the support was poor. I would not recommend using it.
Reply from Resume.io2026-07-23
Hi Doron,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We'd like the opportunity to review your concerns, including the document formatting, subscription, and billing experience. Please contact us at [email protected] or reply to your existing email thread, so our team can investigate your case and work with you toward a resolution.
Regards,
Team Helpdesk.
Hi Dulce,
Thank you for your wonderful feedback! We’re delighted to hear that you love the platform and that it makes everything easier for you.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
M
Mae Joy Mandang Balodo · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Easy and friendly to use
Reply from Resume.io2026-07-23
Hi Mae,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform easy and user-friendly.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
So easy to upload current resume and get professional assistance
Reply from Resume.io2026-07-23
Hi Twyla,
Thank you for your wonderful feedback! We’re delighted to hear that you found it easy to upload your existing resume and receive professional assistance.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
Hi Alex,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the subscription renewal. We would like to clarify that the subscription terms, including the renewal schedule and applicable charges, were presented during the checkout process at the time of purchase. Our team also responded to your inquiry with further details about your account and billing.
If you have any additional questions or would like us to review your case again, please reply to our email or contact us at [email protected]. We'll be happy to assist you further.
Regards,
Team Helpdesk.
Hi Mars,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns.
We'd like the opportunity to review your case in detail. Our team has already responded to your inquiry with an explanation of the billing and subscription details. If you have any further questions or would like us to take another look, please reply to our email or contact us at [email protected], and we'll be happy to assist you further.
Regards,
Team Helpdesk.
Hi Clinton,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform easy to use and that it helped organize your information in the best way.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
Hi Melanie,
Thank you for your wonderful feedback! We’re delighted to hear that you found our platform fast and helpful.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
Hi Ammar,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform user-friendly.
We truly appreciate your support and are glad you had a great experience.
Regards,
Team Helpdesk.
Hi Frank,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform quick, easy to use, and professionally formatted.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.
K
Kelly Poole · 2 reviews · Experienced 2026-07-21 ·
★★★★★
Signed up for a trial period, got charged for months at full price
Signed up for a trial period, and then didn't continue to use the service. However, the website continued to charge me at full price, without informing me and without sending me any communication via email to let me know that I'd be getting charged so that I'd have the opportunity to cancel.
I've emailed their customer services and am awaiting a response to see if they'll refund me for the months I didn't so much as log into this website. I am happy to pay for the trial period I used, but beyond that I had no use for it.
Reply from Resume.io2026-07-23
Hi Kelly,
Thank you for taking the time to share your experience. We're sorry to hear that this has caused you frustration.
We appreciate you reaching out to our support team. Please note that the trial offer, subscription details, and automatic renewal terms are displayed during the checkout process before the purchase is completed. Your request has been received, and our team is reviewing your case in accordance with our policies.
If we require any additional information, we'll be in touch via email. We appreciate your patience while we look into your concerns.
Regards,
Team Helpdesk.
Hi Tanyaradzwa,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our themes and guidelines.
We truly appreciate your support and are glad they helped make your resume-building experience a great one.
Regards,
Team Helpdesk.
K
Karlos · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
I Love the user experience
Very easy to use and convenient
Reply from Resume.io2026-07-23
Hi Karlos,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform very easy to use and convenient.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk.