Retrieverworx (retrieverworx.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
The platform stands are exactly what I needed to do twice daily physical therapy exercises for my dog. Highly recommend this product. The customer service was excellent!
Reply from Retrieverworx2025-07-28
Thank you Debbie! Happy to hear you love the platforms and are able to get your pup healing!
Beautiful umbrella, love it, fast shipping, well packaged, thanks.
Reply from Retrieverworx2025-07-28
So glad you love our umbrellas. They are high quality and unlike the cheap golf umbrellas you can get elsewhere. We will have some new patterns coming out this fall! Follow us on Facebook or Instagram for release dates.
Fantastic products. The camo umbrellas are well made and large. Great customer service too
Reply from Retrieverworx2025-07-28
Thank you ! We will have some new umbrella patterns coming out this fall! Follow us on Facebook or Instagram for release dates.
We love happy customers and always stand behind our products!
Thank you Sylvia! We try to ship same day.
New umbrella patterns coming out this fall! Follow us on Facebook or Instagram for release dates.
We are the only training supply company with a 100% satisfaction guarantee!
I sent an email to RetrieverWorx.com. I hope to get a response from them. I sent a picture of the part I would like to receive and a picture of the prong collar that is vastly different from the picture and description of the collar I ordered. I have never seen a Herm-Sprenger collar that looks like the collar sent to me. I hope this company sends me the part I need to make this a symmetric collar as described and pictured.
After much head-scratching, my vet diagnosed my Golden’s pink lips as a reaction to bacterial growth on plastic bumpers. A little research into bumper hygiene led to the unpleasant discovery of what most other bumpers are made of. Ugh. Our first order just arrived. Codex seems to like how they feel. I am greatly relieved to know I’m not poisoning her on every blind!
Great experience. Easy order processing and super fast delivery
Reply from Retrieverworx2025-05-31
Thanks again! Glad we could help your club
O
Olivia Johnson · 1 review · Experienced 2025-04-16 ·
★★★★★
To be honest
To be honest, before I didn't even think about how important it was to have a reliable outfit and gear for walking and exercising with my dog. But when Retrieverworx came into our lives, a lot of things changed. It's not just a brand - it feels like someone actually thought about me and my dog.
I have a golden retriever - kind, active, very smart. And like many owners of large and energetic breeds, I've always had a question: how can we make our walks and training sessions comfortable, safe and yet stylish? Retrieverworx has proven to be a real eye-opener.
The first thing that picks up is the quality. The materials are durable, you can feel that the thing will not fall apart after a couple of weeks of use. Harnesses, leashes, dummies for opportunizing - everything is thought out to the last detail. Sturdy carabiners, comfortable handles, ease of use - and yet everything looks neat, stylish, nothing superfluous. It doesn't look “technical” but it still works 100%.
I really liked their approach to design. The colors are understated, but modern. No screaming neon aesthetics - just taste and practicality. I was especially pleased with the waterproof and dirt-repellent fabric. In the fall and spring, it's just a salvation!
Reply from Retrieverworx2025-05-31
Thank you!
B
Bruce · 3 reviews · Verified · Experienced 2025-04-21 ·
★★★★★
Good products
Good products, poor packaging, questionable delivery.
Reply from Retrieverworx2025-05-05
Hi Bruce, We are glad you like the products you purchased. Your umbrella was packed in a protective sleeve and the case you purchased within a 200 lb crush rated box marked FRAGILE. Did it arrive damaged? We can help you file a claim with the postal service if it did and get it replaced. Please let us know how we can improve.
We want happy customers!
Hi Tim, we emailed you that your order will be shipped on 3/1 and apologize for the delay.
Hi Tim,
Our tracking shows your item was delivered on 3/7.
If you don’t have your order we would be happy to replace it.
Please start by contacting us first as we can only see that the item was delivered from our end instead of venting here.
If you read our other reviews we offer great customer service. We can have you sign for it on delivery to ensure you receive it.
We will send out a replacement tomorrow.