Ricidress (ricidress.com) has a 1.2 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 93% of reviews are 1 star, a relatively high share; The business has replied to 45% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-10-24.
I am experiencing the same issue as everyone else!!! I wished I had read this before placing my order. I have been waiting for a month!! I emailed them to get my money refunded to my original method of payment, but they gave me the run around saying that it will be shipped asap !!! I am still waiting for my clothes!
Horrible experience with this company !!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
I am writing to express my extreme disappointment with my recent purchase on May 31st. When my items arrived, the quality was incredibly poor and see-through; the size didn't fit, and they looked used. The items I received looked nothing like what I ordered and were made from the cheapest materials. To make matters worse, I discovered that returning the items would cost more in shipping to China, and I was only offered $8.00 back on my $86.00 purchase. This experience has been highly frustrating and unacceptable. I brought this situation to the attention of Paypal, and they have been outstanding in refunding my money and looking into blocking this vendor from future transactions with other customers.
I feel completely scammed by your company and am seeking a satisfactory resolution.
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
I ordered a couple of different options for a wedding I was going to be in from ricidress and when they finally came in none of them fit how I wanted them to. I contacted them to return and they wanted to offer me cents on the dollar (even though I spent close to $200!) they finally said that I would need to pay for shipping back to China to get any of my money back (which I did and it was $60!) this was on April 16. I have yet to get my refund and I keep contacting them and I never hear from them. This is the worst company and customer service that I have ever dealt with! Not only am I not getting any money back, I am out even more having to send back clothes that I didn't want!!!!!!! HORRIBLE! I wish I could give them ZERO stars.
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
The USPS said that my purchase is in their custody for having counterfeit postage. I am trying to get my money back
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
dishonest! Very poor quality clothes! the seller sends damaged clothes but does not want to refund you or send you a return label! to flee!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
The worst! I wasted money on junk clothing. I should have really listened to the reviews. DO NOT! I REPEAT! DO NOT PURCHASE FROM RICIDRESS! The material is noting like the picture. Just plastic with print on it!! I wouldn’t wven call it polyester. I am so mad at myself. The return policy is ridiculous. All I can hope is that someone needs that money more than I do.
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
RUN from this site. I ordered 5 dresses on April 8th, for my vacation. I got someone else’s damn order today. I’m so mad I could spit! I even emailed them and THEY GAVE me the tracking number and I STILL got the wrong order! Will keep you posted
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Went to check on my (paid) order status and the website is now defunct. Nice. 🤬🤬🤬
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
If I could give Ricidress a zero star I would! I paid extra for shipping cost so items would be delivered within 5-8 days per order, instead it took 3-4 weeks! Not to mention, once finally delivered, items looked nothing like what I ordered- very cheap material!!! When I reached out to customer service for return, they told me can’t return unless I paid for shipping back to CHINA (which cost more than my order)!!! They only offered $12.00 credit back, which is less then what I paid for shipping initially. This company is a COMPLETE SCAM- DO NOT ORDER FROM THEM!!!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
I should have searched for reviews on the company before ordering. I bought 2 items. They arrived today. I've been scammed. Looks nothing like what I ordered 😂
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
I was worried about ordering but decided because I loved the dress to give it a try. I ordered the beautiful blue off shoulder dress. I received a message that it had shipped and would arrive in 7-15 days. It arrived via US Mail in 18 days. It is a really soft material but has enough body that it hangs nicely. I ordered the XL and usually wear 16/18. I am 6’ tall and it almost touches the ground. It is slightly high waisted on me, but looks nice with the sash tied to the side. It could be worn with or without the sash. The color is more vibrant than in the pictures. I can’t wait to wear it to my niece’s beach wedding !
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
If I could give Ricidress a zero, that would be more fitting! It took forever to receive my items and then once I got them they were so poorly made. Nothing looked like what I ordered. The worst material, I’m talking cheap AF!!! Can’t return unless I ship the stuff back too you guessed, China for $200.00 and they only offered $12.00 back, I spent $155.00. This company is a COMPLETE SCAM!!!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
I paid for fast shipping over 2 months ago and still have not received anything. I emailed support and they responded with “ you need to relax and be more patient it will come)
It still has not came and now I have to find a different dress for my best friends wedding by tomorrow!! DONT BUY!!!!!!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
Ordered a few dresses for events I was attending. I never received a shipping notification despite paying extra for expedited shipping. I reached out to customer service and they told me to wait patiently. Terrible company with terrible service
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
This is a Chinese scam site. Poor service and I did not receive tracking order number so no product.
DO NOT BUY ANYTHING FROM THIS COMPANY
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Terrible quality and does not look as pictured.
The return policy is disgusting.
I would never order again
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
If I could give even less than one star I would .Their quality is HORIBLE.
I asked to return the dress and this is what i got in response .
I paid $51 for the dress with shopping and they want to return $5 ????
Also let me add that I paid extra fee for shipping to be delivered faster and they delivered 2 weeks later
Support
Thu, Jan 4, 9:46 PM (16 hours ago)
to me
Dear customer,
We can refund you full amount of the items after you return back it , but you should pay for the postage.
But the postage also very expensive , we do not recommend it .
and if there is customs problem , you will responsible for it .the customs fees also very expensive .All the items are checked in good condition before it was send out.
We can refund you 5$ as compensation at most and you keep the items,is it ok?
If you really do not want to keep the items, we will respect your decision. But you will need to pay for the shipping fee to send it back.
We will give you refund of the items after we receive your return package, thanks.
Here is the shipping address to return the package:
Returning address: Room 207, Building B, 4285 Shendu Highway, Pujiang Town,Minhang District, Shanghai,China,201112.
Please give us below info after you send out the package:
1. Your return tracking number(We'll keep following the tracking to refund you timely)
2. Write your order number on the package.
Have a nice day!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Absolutely disgusting! The pants I ordered were NOT the pants I received. They would not refund my money and wanted me to pay for shipping back to china. They offered me $3 the pants were 35!
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
The dresse I ordered looks nothing like it did in the picture. Very cheaply made. When I wanted to return it, they said I had to pay for shipping to China. It’s a scam!!! DO NOT purchase from this site.
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
This place's clothing is so CHEAP! The dresses look nothing like they do in the picture. I ordered a small and it fit like a large. When I wante4d to return it, they said I had to pay for shipping to CHINA.
Reply from Ricidress2024-11-28
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
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