Good customer service
It took a bit longer than expected for them to ship my items from the warehouse, but they were prompt in answering my phone calls about the issue. From there, everything was great. Both items arrived and were correct.
Ridge & River (ridgeandriver.com) has a 4.9 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
It took a bit longer than expected for them to ship my items from the warehouse, but they were prompt in answering my phone calls about the issue. From there, everything was great. Both items arrived and were correct.
Quality hats, quick delivery
The team here is great, With exceptional customer service. I would recommend for any headwear needs.
Speedy delivery and items arrived as expected.
Outstanding customer service and support. I reached out due to incorrect shipping address in the payment app and the customer service representative corrected the shipping label before the order shipped. Awesome to know they are committed to their customers.
I was pleasantly surprised at the good experience I had shopping at their online store for the first time. They had the best prices and more selections than the other stores and the shoes I received were carefully packaged and in perfect new condition. I definitely will shop at their online store again in the future.
Had a great deal, much lower than anyone else was offering just that didn't get any updates for the first two days around shipping information but the order did get delivered promptly.
Great products at a very good price. Have ordered from them many times and orders are always correct and shipped very quickly.
Easy ordering, quick delivery, price a bit high for a discontinued model though.
Great hat! I like how it’s very light and fits my head instead of a box type hat
It was a new helmet for a great price! I called when i saw it listed as used but the pics still had tags and you all said it was open box. You should consider advertising as open box if thats really the case. It didnt come with the extra visor insert or the name/address sticker but those are really minor. Great helmet, great price, fast shipping and you all were so friendly! Thank you.
Love the hats ! I received them in a very time manner and I’m happy thanks
Online ordering was very easy. Quality products. Fast shipping. Defiantly plan to order more hats in the future!
First time shopper, not always sure about the product or timing, but was pleased with the service.
These hats are the exact hats that I have been looking for since I first bought them off of ASOS back in 2021. It really sucks that you guys are out of so many different selections because I could easily spend $100 if you just had what I wanted! The three that I got I absolutely adore. But I genuinely want five more. You guys definitely need to restock!
I ordered shoes and forgot to check on express shipping. When I called a couple days later they made sure I had my order when I needed it. Will def do business with them again.
Everything was great I ordered at midnight and very next morning got an update they had shipped! All around just impressed . They will be a supplier for my business!
Great hats.
Great experience because of ease or ordering, gracious communications and excellent service and product.
69 reviews matching