Spoke with a Live Person
I was able to call and was quickly able to speak with a real live person when I had a question.
Riverbend Home (riverbendhome.com) has a 4.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 6% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-08-10.
I was able to call and was quickly able to speak with a real live person when I had a question.
Exact item I was looking for, a good price, fast shipping time, good communication regarding arrival.
The copper vessel sink bowl is a good bit smaller than the dimensions listed so that is disappointing. Your comments state 18.5" x 12" outside measurements however the actual on mine is barely 18" by 11" and these are the outside measurements. So I am not happy with the size differance. But the copper color very nice.
Very nice products that are very reasonably priced!
Poor communication. No idea when my order will ship.
Had what I wanted. Very fast shipping, however the shipping cost was very high!
The website claims to have parts in stock when they aren't available, and no one bothered to tell me. Still, they charged me and, after hearing nothing for a week, I had to request a refund (which, to their credit, they promptly did). This company is not proactive with customers and doesn't keep them properly informed.
Great company. Great products. Their outdoor red nylon 18” and 24” wreath bows are spectacular! Every year I look forward to adding them to all our wreaths. They always look brand new year after year and are visually stunning.
Had what I wanted and shipping was very fast. The only negative is that the shipping cost (UPS) was very high.
Helped me out in a bind! Ordered on Monday for NDA and they said it would ship. It wasn’t until Tuesday when I called and the package never left your plant. Got it on Wednesday and getting back in business. Very polite and efficient people and service. Great website! Thanks and see you soon! Regards, Steve Defibaugh
Lovely item, prompt service, thank you
Our Riverbend Home order arrived in perfect condition in a timely manner! Riverbend Home is dependable with quality products...
everything
I placed my order on 12/01/25, received notification that it shipped the same day. However when I check the tracking #, it says the order cannot be traced until the shipper (UPS) receives the package and it says a label is being created. What is the holdup? For the price I paid and the shipping, I expect much better service.
I have NOT received my purchase and within days of ordering it got a notice that it would not be available until the first full week of the new year! I do not understand why it was even 'available' to order. I ordered it 2 days after Thanksgiving. I do NOT understand this! To me this is unacceptible. Hopefully the recipient will understand & totally love the product. If not I will be very upset!
Product was really priced affordably. My order arrived well packed. I will not hesitate to order additionally in the future.
Delivery guy left two bath tubs in the driveway-I spoke with him while he was en route and reminded/confirmed that he was going to put them inside.
Good product, reliable communication and delivery!
Good product, timely and fast shipping.
Well packaged and arrived in a timely manner. Also, the product was worth every penny.
66 reviews matching