Roncooley (roncooley.com) has a 1.0 out of 5 rating on OK.one, based on 11 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
if a zero star could be given id give it, f@kkin pathetic, returned postsge to them to get a refund, which was 7 weeks ago, and its still sitting in customs, apparently, Australian Federal Police are now involved, dont buy anything from these grubby lowlife scum
Very disappointing experience and extremely poor customer service. I paid for expedited international shipping, but the order has been significantly delayed with almost no reliable tracking information. What is even more frustrating is the lack of support from customer service. Instead of properly investigating the situation, I was repeatedly told to wait or contact the local post office. Poor communication, lack of transparency, and no real solution. I would not recommend Roncooley.
I wish I could give 0 stars. DO NOT ORDER FROM THEM. THEY SEND TEMU JUNK AND WRONG COLORS. TRASH. THEN WANT YOU TO PAY SHIPPING WHICH COSTS MORD TVSN THE ITEMS BECAUSE THEY ARE IN CHINA. DO NOT BUY ANYTHING. FALSE ADVERTISING. SCAM
I placed an order for clothing with expedited shipping, but I have not yet received the merchandise. I subsequently requested a refund, and the company has repeatedly cited system issues as the reason for the delay. I advise caution when dealing with this company, as it appears to be engaging in fraudulent practices.
I ordered and paid for a blouse that was on their website. What came was nothing like it, the colour, the style, the material was shocking . I am going to upload images on the next review. This company cannot be trusted. Scammers! They offered me a 50% refund but they do no refund unless you return the clothing at your own expense. I am taking action against them as they are a fraudulent company.
Another scam Chinese clothing company on Pinterest under several Names pretending to be American who copies pictures of clothing posted with very poor quality material and shape , size and design nothing like shown and do not refund offering discount only do not buy from - made the mistake twice under 2 different names
Worst experience! SCAMMERS!!!!! Advetising designer clothing and sending cheap knockoff That does not even resemble what I ordered! Horrible Horrible Horrible experience!
Worst experience ever in online shopping. If I could, I would give them a score under 0, negative. Big lie , cheaters, run away! Never buy something from RONCOOLEY. The items have no labels- composition, manufacturer, which raises serious concerns about legality and compliance. And very very poor quality, nylon instead of cotton or linen. The items I received have nothing to do with photos and presentation on site. And about return- they gave me an adress that cannot be find. Carmen-Romania
2 out of 4 items were good, however I needed to return items and was told the shipping costs would be charged. The offer for 15% refund and keeping items wasn't as satisfactory as I would have considered to be fair.
This is a chinese site. It took a lot of time for delivery and you can't return anything because the returning costs are expensive for China. They deliver another products and then they say that they can return 15% from your order. I ordered a dress from linen, and I received a dress from polyester, with another cut, a horrible dress. I lost money and some time to dispute with them in following the return policy, which is so complicated that is easier to lose money from this order. It's a misleading and a scam.
Ordered a dress 2 months ago, after appologising for running out of stock they sent me a peice of rubbish $2 dress in the wrong size, wrong colour, wrong length and when i tried to return it they offered a 40% refund and ghosted me BEWARE DO NOT SHOP WITH THESE SCAMMERS
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